?

Log in

No account? Create an account

Previous Entry | Next Entry

Artist Beware: Vejiicakes (Resolved)

WHO: Vejiicakes

WHERE: DA Account/Tumblr

WHAT: $50 for two sketch fanwork pieces

WHEN: The artist solicited sketch commissions in exchange for donations to hurricane relief in the Phillipines in late November 2013, with delivery promised within 1 - 3 weeks. I made a donation and my commission was accepted on 11/24/13.



PROOF:
Original post date (original post at artist's DA)
Pricing and estimated delivery
Proof of payment
Acceptance (1, 2, 3, 4)
Update requests and responses (1, 2, 3, 4, 4.5 (between the two emails in the previous cap), 5, 6, 7, 8, 9)
Reimbursement request


EXPLAIN: After my commission was accepted, I made my first update inquiry 1/2/14. I got a quick response regarding my place in line and hopes that commissions would go faster after the holidays. I requested updates twice more over the next two months with no response. The next update was a group email sent by the artist in March 2014 saying commissions would take longer than anticiapted. Since then, the only sign I've seen that my commission has been worked on was a WIP in August 2014. I requested one minor change on each piece, and there's been no progress since. Save for the group email, I've had to initiate contact every time to get an update, the artist will go weeks or months without responding, and there's always a fresh excuse for the lack of progress. She relegated the donation commissions to a "fandom" email she admitted she doesn't check often, has missed multiple self-imposed deadlines, and as time has passed, I've had to resort to alerting her on Tumblr and DA weeks after sending emails to get a response. My last request for an update was 1/4/2014, which she's opted to ignore (I've seen her active on Tumblr, so I know she's had internet access and seen the alerts I've sent letting her know she has mail). On 1/21/2015, I finally sent a request for either a realistic ETA or reimbursement, alerted her on her Tumblr the same day. I alerted her on her DA a week later, but there's been no response.

I've been a fan of Vejii's "Authority" fanwork for a while, so this has just been a disappointing experience all around, from her initial delivery date (unrealistic given the amount of work she later admitted she took on), to her increasingly poor time management as this has progressed. Even taking the time spent in queue off the table, 5 - 6 months is lousy turn-around time for a couple of sketches, and having to practically hammer down an artist's door to get updates is never acceptable.

ETA: Issue resolved. Artist reestablished contact on 2/1/15 to finish artwork and offer a partial refund for the wait.

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Comments

( 4 comments — Leave a comment )
eletania
Jan. 31st, 2015 03:38 pm (UTC)
Oh man, someone else who got burned by Vejicakes as well. I did the 'donation for a picture' thing too, but I hadn't heard anything for several weeks after the initial exchange. I figured hey, since it was a donation for a good cause, I decided not to make a huge to-do about it and it eventually dropped off my radar until I just now saw this.

And after reading this post, it dawned on me that she never even sent me an e-mail saying that it would take longer for it to be done, much less kept me informed of any updates. Shame on me for not being more on the horn about it, so I guess I've only myself to blame in my case. At this point, I've decided it's a lost cause (and I'm going to be super leery about 'donation commissions' from here on out, too)

Hopefully you get some resolution (and a reimbursement), though.
empty_tea
Jan. 31st, 2015 03:45 pm (UTC)
At least I got my WIPs. I'm finding other people who never even got that far.

And yeah, I think if I do another donation commission, it'll have to be one where I pay the artist directly and let them donate if they want. At least then I can go through Paypal for a refund without the artist using the involved charity as a shield.

Edited at 2015-01-31 03:45 pm (UTC)
eletania
Jan. 31st, 2015 07:28 pm (UTC)
Cripes, really? I can't say I'm all that surprised, especially if their experiences are a lot like mine.

I agree. Might be difficult to make sure your money is going to the intended cause if it's going to the artist (who then donates to the stated charity), but it's a hell of a lot less scummy -for lack of a better word- than using something like donating directly to the Red Cross as an ass cover. The more I think about this and the way Vejii has handled it (or hasn't) makes me feel kinda sick tbh. :/
empty_tea
Feb. 2nd, 2015 04:39 pm (UTC)
She just got back in touch with me. If you still have her contact info, might not be a bad time to drop her a line and ask about your piece.
( 4 comments — Leave a comment )

Profile

A_B icon
artists_beware
Commissioner & Artist, Warning & Kudos Community

Community Tags

Powered by LiveJournal.com