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Artist Beware: Anniepopokios (Resolved)

WHO: Anniepopokios

WHERE: http://www.furaffinity.net/user/anniepopokios

WHAT: Digital $10 pin-up
https://www.dropbox.com/s/e3pakxqbx53memj/anniepopokios%20initial%20request.bmp?dl=0

WHEN: Artist agreed to take on the commission on January 11, 2014 (over a year ago). Payment was also sent via Paypal at this time. Over the course of the year, Anniepopokios posted numerous journals apologizing for her multi-month-long absences and promising commissioners she would finish her work, all while taking on MORE commissions before finishing her current queue. I continually asked for refunds via note, page shouts, and journal comments, all of which were ignored. She sent a note on October 1st telling me she would get my refund to me, but that never happened.

PROOF:
Anniepopokios continued to take on multiple commissions while she still owed me art or a refund:
(1) https://www.dropbox.com/s/8eo5yuu804b7jom/anniepopokios%20comm%20%281%29.bmp?dl=0
(2) https://www.dropbox.com/s/8oqdunk8yh7nhm0/anniepopokios%20comm%20%282%29.bmp?dl=0
(3) https://www.dropbox.com/s/l6hs059lurinmy0/anniepopokios%20comm%20%283%29.bmp?dl=0
(4) https://www.dropbox.com/s/12vz4ogb9hgk1kh/anniepopokios%20comm%20%284%29.bmp?dl=0
She had MULTIPLE journals apologizing and giving excuses for why she was not able to finish art or provide refunds. She also never responded to any of my inquiries for a refund:
https://www.dropbox.com/s/hkxwoqumoqfr2a5/anniepopokios%20excuses%20and%20no%20response%20for%20refund.bmp?dl=0
I also asked for progress updates and/or a refund several times on her page, all of which were also ignored (although she continued to favorite and submit work):
https://www.dropbox.com/s/4azfh83bvry10wi/anniepopokios%20shouts%20copy.bmp?dl=0
Here are the notes we exchanged back and forth, from the initial commission request back in January of 2014 to her supposed refund in October:
https://www.dropbox.com/s/pi7nwt3a5cnls06/anniepopokios%20notes%20copy.bmp?dl=0
Paypal confirmation:
https://www.dropbox.com/s/zwm07rbdw5gk0b2/anniepopokios%20paypal%20confirmation.bmp?dl=0

EXPLAIN: There’s not much to say here other than I commissioned Anniepopokios over a year ago and she never showed me progress, responded to my requests for a refund, or refunded me. I have asked multiple times and been blatantly ignored. She has also taken on (and finished) commissions AFTER mine, which I really don’t understand. I realize that $10 is not a lot of money, but it’s the principle of the thing that bothers me. It’s been over a year. She’s lied to me that she would refund me and continues to ignore me. I don’t know how any artist, in good conscience, can take a commissioner’s money and keep it for a year with no sign of a finished piece or refund. At this point this experience has left such a terrible taste in my mouth that I do not want any art – I only want a refund and to be on my way. Hopefully no other future commissioners will have such bad dealings with this artist.

UPDATE!!: Issue resolved - artist refunded in full on 10/29.

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Comments

( 3 comments — Leave a comment )
zackfig
Jan. 29th, 2015 11:38 pm (UTC)
She started being active again on FA.
whoop_zi
Jan. 30th, 2015 03:52 am (UTC)
glad you finally got your refund! still pretty ridiculous that it had to come to that, though. :/
yuki_fox_demon
Jan. 30th, 2015 04:17 am (UTC)
I was very sad to see her posted here. :( I follow her and have commissioned her before as well, and I adore her art. I *have* noticed that she has a terrible habit of taking on way more than she can chew, as indicated by her numerous journal updates. That being said, I have seen her constantly offering to refund anyone who doesn't want to wait longer than they already have, so I'm a little surprised she didn't get back to you.

I'm very glad this was resolved for you, though! All my interactions with her have shown she is a very sweet girl and I don't believe she intended on leaving you hanging for so long. I think she's just had a lot on her plate the past year and did not handle the situation near as professional as she should have.
( 3 comments — Leave a comment )

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