WHAT: Digital $10 pin-up
WHEN: Artist agreed to take on the commission on January 11, 2014 (over a year ago). Payment was also sent via Paypal at this time. Over the course of the year, Anniepopokios posted numerous journals apologizing for her multi-month-long absences and promising commissioners she would finish her work, all while taking on MORE commissions before finishing her current queue. I continually asked for refunds via note, page shouts, and journal comments, all of which were ignored. She sent a note on October 1st telling me she would get my refund to me, but that never happened.
Anniepopokios continued to take on multiple commissions while she still owed me art or a refund:
She had MULTIPLE journals apologizing and giving excuses for why she was not able to finish art or provide refunds. She also never responded to any of my inquiries for a refund:
I also asked for progress updates and/or a refund several times on her page, all of which were also ignored (although she continued to favorite and submit work):
Here are the notes we exchanged back and forth, from the initial commission request back in January of 2014 to her supposed refund in October:
EXPLAIN: There’s not much to say here other than I commissioned Anniepopokios over a year ago and she never showed me progress, responded to my requests for a refund, or refunded me. I have asked multiple times and been blatantly ignored. She has also taken on (and finished) commissions AFTER mine, which I really don’t understand. I realize that $10 is not a lot of money, but it’s the principle of the thing that bothers me. It’s been over a year. She’s lied to me that she would refund me and continues to ignore me. I don’t know how any artist, in good conscience, can take a commissioner’s money and keep it for a year with no sign of a finished piece or refund. At this point this experience has left such a terrible taste in my mouth that I do not want any art – I only want a refund and to be on my way. Hopefully no other future commissioners will have such bad dealings with this artist.
UPDATE!!: Issue resolved - artist refunded in full on 10/29.