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Artist Beware: Sirafurball (Chargeback)

WHO: Sirafurball
FA: SiraFurBall
Twitter: @SiraFurBall
Deviantart: SiraFurBall

WHERE:

YCH auction piece for $43. Auction (caps) / Finished Piece

WHEN:

The YCH ended on December 12th, 2014, however I didn't alert the winner (SiraFurBall) of winning until December 13th, 2014. I was paid on the 13th ( x ) for the auction and set to work on the piece.

WHAT:

This YCH took a little longer than normal due to the holidays, but the buyer (Sira) seemed happy with the progress of the piece. I finished the piece on January 6th and posted it online.Three days later (January 9th) I received an email from PayPal regarding a 'Potentially Unauthorized Funds' notice, which cancelled a transfer of funds to my bank and also held the amount of the YCH of $43.

I contacted Sira regarding this and she stated she had no idea how this could have happened as she hadn't been on her PayPal for one week and would fix the problem. I warned her if it was a chargeback I would be making an Artist Beware against her. I also warned her not to repost the image I did until the dispute was figured out.

I posted an advice post regarding the issue and discovered that at least four other artists had the same issue with the same buyer.

On the 10th of January, funds seemed to be returned to my account and everything was alright. Fast forward to the 13th of January, and I receive another email from PayPal regarding the same issue, and my funds were once again on hold. I contacted Sira about this on Twitter as it turned out to be where I could get the most immediate attention from her. She seemed to not know about what was going on and said she fixed the issue. I have not heard from her since January 13th regarding the issue. Twitter chat is in Proof.


PROOF:

Proof of Auction: Auction / Finished Image
Proof of Payment / Proof of Dispute: X
Paypal Notification Emails: First (January 9th) / Second (January 13th)
Emails from Sira (from start of transaction):  1 / 2 / 34
Twitter Chat: X
Images from Twitter Chat:  123


EXPLAIN:

It's fairly straight forward why I'm making the Artist Beware. Considering there are at least four artists involved in this and possibly more makes me believe that this is either an issue where the commissioner wanted their art and their money too or parents got wise to their money being used. Sira claims to be 18 (see Twitter Chat in Proof) but there is a chance that she is not being truthful, but I have no proof besides her word one way or the other.

Another thing to note is that Sira is Spanish, so English is not her first language. There is definitely frustration from me in the Twitter chat and emails during conversation and waiting for response from her, but my finances and standing with PayPal I feel are in trouble while this is happening. Art commissions are a means to supplement my current income so this chargeback has caused a domino effect of problems.

As of writing this AB ( 7:22 PM PST, January 14th, 2015) the dispute has not been resolved.

Update: As of today (January 15th, 2015), I have refunded the money that was under the chargeback. I was paid back the full amount by a different Paypal account. I do not want this marked resolved as I don't know how this is going to pan out.

Community Tags:

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 32 comments — Leave a comment )
celestinaketzia
Jan. 15th, 2015 11:58 pm (UTC)
mod comment
Howdy!

The client's name is still visible in the subject line of the Paypal screencap. However, given that it's a common name and a minor edit we've decided to let this through and have you edit it now.

Thanks!
adzuki
Jan. 16th, 2015 12:04 am (UTC)
Re: mod comment
I will fix it as soon as I get home! Thank you!
adzuki
Jan. 16th, 2015 02:07 am (UTC)
Re: mod comment
It's fixed. Thanks again!
deanwincchester
Jan. 16th, 2015 02:00 am (UTC)
The same thing happened to me and I am extremely upset about it. As my commissions are hard to come by as well, $40 is a lot of money for me and this puts me back by a lot. :/
adzuki
Jan. 16th, 2015 04:47 am (UTC)
That makes you the 6th person including myself that has had an issue with this person.

I'm sorry you got wrapped up in this. The money I received from the commission was also hard thing to lose when I received the chargeback. First of the month is always tight for me, money-wise.

I hope you can get a hold of her and something good can come of it.
(no subject) - deanwincchester - Jan. 16th, 2015 05:09 am (UTC) - Expand
(no subject) - adzuki - Jan. 16th, 2015 05:12 am (UTC) - Expand
(no subject) - deanwincchester - Jan. 16th, 2015 05:02 pm (UTC) - Expand
(no subject) - adzuki - Jan. 16th, 2015 05:13 pm (UTC) - Expand
teekchan
Jan. 16th, 2015 02:28 am (UTC)
If they post the image, contact 'Neer (via twitter is what Ive heard is easiest to catch him) or open a TT to have them take down the image, as they dont have the right to it.

Can you resell the sketch.poses to earn some of the lost funds back?
adzuki
Jan. 16th, 2015 02:43 am (UTC)
I was paid back after refunding the money today, but it was from a different account. I don't want to hold my breath about it being that I had the money in my account until almost a month had passed.

I don't think I want to allow them to repost the image after all this.
(no subject) - teekchan - Jan. 16th, 2015 04:23 am (UTC) - Expand
(no subject) - adzuki - Jan. 16th, 2015 04:40 am (UTC) - Expand
(no subject) - namelessimp - Jan. 19th, 2015 04:04 pm (UTC) - Expand
(no subject) - teekchan - Jan. 19th, 2015 07:16 pm (UTC) - Expand
(Deleted comment)
(no subject) - deanwincchester - Jan. 19th, 2015 01:30 am (UTC) - Expand
(Deleted comment)
(no subject) - deanwincchester - Jan. 19th, 2015 03:08 pm (UTC) - Expand
(no subject) - adzuki - Jan. 19th, 2015 05:43 pm (UTC) - Expand
(Deleted comment)
(no subject) - adzuki - Jan. 19th, 2015 07:57 pm (UTC) - Expand
(no subject) - deanwincchester - Jan. 21st, 2015 06:32 pm (UTC) - Expand
latiro
Jan. 16th, 2015 04:05 am (UTC)
This is the second beware I've seen of this person. Guess I'll be blocking her to avoid having similar chargeback issues.
ekholokhation
Jan. 17th, 2015 03:03 am (UTC)
For what it's worth, there's currently a link at the top of her page to a paypal address for donations.
adzuki
Jan. 17th, 2015 03:07 am (UTC)
That link has been there before this happened. So I don't think this is up there just because of this situation.
(no subject) - ekholokhation - Jan. 17th, 2015 03:08 am (UTC) - Expand
jessibean
Jan. 18th, 2015 03:05 am (UTC)
I seem to recall it was mentioned in the other beware for her that the donation link was essentially put there to help her raise money for a DIFFERENT commission... and not actually for her family at all.
sableantelope
Jan. 17th, 2015 06:13 am (UTC)
They have deactivated their FA page as of early morning 17/01/15. Seems like dodging responsibility. I'm sorry for all the artists affected by this.

I hope they will be recognisable when they inevitably show up under a new name so they can be re-blacklisted.

adzuki
Jan. 17th, 2015 06:17 am (UTC)
I just checked and none of their pages are deactivated?
(no subject) - sableantelope - Jan. 17th, 2015 08:28 am (UTC) - Expand
(no subject) - oceandezignz - Jan. 17th, 2015 08:39 am (UTC) - Expand
(no subject) - LadyAlriandi - Jan. 18th, 2015 02:32 am (UTC) - Expand
citrinelle
Jan. 17th, 2015 09:13 am (UTC)
Thought I'd make an account to comment here.

I was affected by these chargebacks as well. The first one was quickly resolved by Sira a few days ago, but they apparently lost control of their paypal account when I (and everyone else, apparently) was hit with the second chargeback. Thankfully, they made a new paypal account and re-sent the funds I was forced to refund ($105). I'm honestly worried it'll just happen again with this new paypal of theirs, but for now I can only hope it's all over and done with. I wouldn't jump to say they're purposely doing this to scam people, but definitely be wary when doing business with them.
ansitru
Jan. 17th, 2015 04:34 pm (UTC)
Well this is certainly not something I would want to deal with.. D:
Best of luck to you, OP and thank you for the beware! Though I am sorry this happened to you and a couple of other artists.
( 32 comments — Leave a comment )

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