On the 24th May 2014, I ordered a custom lioness design from tsunkitty (now Aoifhe). I paid $15 for it.
Proof of payment
I had gotten art from her before (now deleted), so I trusted I would get my money's worth.
After 3 weeks of waiting, I didn't want the design anymore. I asked her if I could change what I wanted to a chibi, which she was selling for $10, meaning she got an extra $5 out of it. She was very happy to accept.
After 14 more weeks of waiting, which she spent taking on new commissions and doing personal art (I have no proof of this sadly), I asked her if she had forgotten it. She had completely forgotten about it, and stated that she would not be working anytime soon.
I starting feeling very doubtful at this point. After 4 months of waiting, and her having actually forgotten about it, I started getting impatient.
Very shortly after that, she deactivated for a few days. I was planning on trying to get my money back at this point. I decided to give her a week, and she reactivated 3 days later. So I noted her about my commission, and her replies seemed very passive aggressive.
I left it alone after that. I was on her to-do list and thought I'd get it at some point.
Her Aoifhe account was suspended, so the only where I could contact her was from her other account LiIIian. Just today (2nd Nov 2014), however, she blocked me over a completely irrelevant subject. She is now offering a refund only in a different currency (deviantART points).
Overall she was an absolute nightmare to deal with. She spent most of her time taking on more commissions, making YCHs, and even doing personal art instead of doing her job.
She's very hot and cold when it comes to commissions. Clearly I got the short end of the stick. I would not commission anything from this artist.
Edit: Resolved. I have received my full refund.