Getting any response from them lately has been exceedingly difficult. I don't like to be a bother, so I tried to make contact every month or so. I didn't hear anything from them for about four or five months, and I was FINALLY able to get a response last week. No real updates, but at least a response.
I was okay with this but a few days ago, they uploaded a pre-made that they have for sale. I assume it was recently finished, as there hadn't been pictures posted of it before now.
This isn't the first time this has happened either. Around the time when I was getting my commission, they were working on one as well. Granted, work could've begun prior to my commission, but it's still a little disheartening.
They've also completed a couple other projects as well between this time. They don't have a public queue as far as I'm aware, but since one was based off of the first pre-made that was uploaded about a month after my commission began, I would assume that this was purchased after mine.
So here are my questions:
1. Is it common for makers to create pre-made suits for sale while they have commissioned work?
2. Is it common for makers to switch things up in a queue, for example if a partial can get done quicker than a fullsuit.
3. I was promised photos a week ago as well as better communication. I don't want to keep hounding them, but how often is appropriate to try to contact someone in this situation?
Thank you for any help you can give.