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Beware: Nayel-ie [Resolved]

WHO: Nayel-ie

WHERE: https://www.furaffinity.net/user/nayel-ie/

WHAT: Digital Stream commission that was paid to be upgraded to a two character
adult themed piece.

WHEN: October 9th and 22nd 2013.

PROOF: The original commission was supposed to be a stream one that she never
got around to doing. The entire conversation took place in LiveStream to set up
the commission. The only proof I have that I do have one from her is one of the
few replies she gave to me in a note that I am on her que http://i.imgur.com/bSF3c5t.png

Proof of primary payment for commission http://i.imgur.com/HARP9xu.png?1

Proof of second payment to make commission Adult http://i.imgur.com/xBi6sev.png?1

Proof Nay read a note of mine but did not reply. http://i.imgur.com/MOys009.png

Proof of second attempt to contact her, but note is being ignored. http://i.imgur.com/45236Or.png

EXPLAIN: October 9th 2013 Nay held a commission stream. I commissioned her then
for a two character piece of my fiancee and I in a two character mature pinup.
I paid the first $140 to have it done and waited my turn in the stream. Nay got
tired and ended the stream, saying she would finish the que at a later time.
Later in October she put up a journal that she was going to try her hand at full
blown Porn/Adult art. I paid her an extra fee to make my commission Adult (See
payment proof). Months and months go by and I do not hear a thing. I contacted
her again to see where I stood in her que. (See proof one) she told me I was
being worked in. Continued waiting. I contacted her again in September and she
read my note but ignored it, not bothering to reply this time. I sent her a
third note (see proof five) but she is now ignoring me entirely. Nay is
actively taking new commissions all the time via stream and on FA, but ignores
her existing customers. I have dealt with 240+ artists in my time of
commissioning art and this is the first time this has happened to me.

*Edit: Established contact with artist. Work resumed on piece and commission was completed.

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Comments

( 42 comments — Leave a comment )
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latiro
Oct. 25th, 2014 11:36 pm (UTC)
Disappointing to hear that. I really love her art, but I don't think I could commission her if she's ignoring you.

Beware noted.

edit: from reading her TOS, yikes. That just gives me some more reason to avoid working with her! Beware doubly noted.

Edited at 2014-10-26 01:21 pm (UTC)
anuvia
Oct. 26th, 2014 12:34 am (UTC)
It's always very frustrating when an artist refuses to make contact with a client. As much as I don't like the idea of using this website to force any hands, I do hope it brings this artist to at least make contact and try to settle the transaction.

I also wanted to comment on the OP themselves! Having done several commissions for this client in the past I have nothing but great things to say. They are always very kind and a pleasure to work with! I highly reccomend working with them! Because of my personal experience with them it baffles me how the artist in question could outright ignore them given how kind and understanding they are.
jemindra
Oct. 26th, 2014 12:34 am (UTC)
Both your 1st and second payment screenshots are the same. Were the prices the same for each one or different? :o
rainmustang
Oct. 26th, 2014 12:36 am (UTC)
Fixed. x.x
lauralien
Oct. 26th, 2014 02:52 am (UTC)
I feel that it should be pointed out that there are a couple lines on her TOS (http://nayelie.wordpress.com/2013/01/01/terms-of-agreement-2013/) that might explain why she's ignoring you: One line says she'll ignore notes asking for ETAs, and another says that clients are not to ask how long their art will take. She's also got a (scary) blanket "no refunds" policy.

There might be some hope, though: She has a journal posted with info on how clients can remind her of an owed commission (http://www.furaffinity.net/journal/5736298/). I know she deletes a lot of her journals, so maybe the fact that this journal hasn't been deleted means it's still an "approved" method of contacting her? Some of her comments make it seem like her ability to keep her backlog organized is a bit weak. Hopefully, it's as simple as your commission slipping her mind, and re-sending your info through e-mail will get her back on track.

Best of luck to you!
rainmustang
Oct. 26th, 2014 02:55 am (UTC)
Her TOS means nothing when she has $160 of my money and will not deliver. Local laws trump her TOS and it has no legal weight in court. She can't just ignore me and hide behind her TOS that is pretty much designed to protect her and screw her commissioners. I doubt it has slipped her mind when she read my note asking about it and did not bother to reply. The fact she continues to take new commissions all the time yet I have been waiting a year now is simply not fair, nor a good business practice.

I am usually very patient as long as the artist communicates with me, which she is not.

Edited at 2014-10-26 03:01 am (UTC)
(no subject) - lauralien - Oct. 26th, 2014 03:02 am (UTC) - Expand
(no subject) - anuvia - Oct. 26th, 2014 04:04 am (UTC) - Expand
(no subject) - kattotang - Oct. 26th, 2014 05:30 am (UTC) - Expand
(no subject) - sapphistscot - Oct. 26th, 2014 08:32 am (UTC) - Expand
(no subject) - sacch - Oct. 26th, 2014 07:25 pm (UTC) - Expand
(no subject) - thaily - Oct. 26th, 2014 11:24 am (UTC) - Expand
(no subject) - lauralien - Oct. 26th, 2014 06:15 pm (UTC) - Expand
(no subject) - rainmustang - Oct. 26th, 2014 06:18 pm (UTC) - Expand
(no subject) - tylociraptor - Oct. 26th, 2014 04:35 am (UTC) - Expand
whoop_zi
Oct. 26th, 2014 05:13 am (UTC)
There are NO REFUNDS, I have bills to pay.

oh. so can i not show up to work, and demand my pay check anyway because i have bills to pay? that'd be great.
temporalness
Oct. 27th, 2014 08:01 am (UTC)
Of course! Just like I can order pizza and not pay for it when it gets here since I have bills to pay too!

God this artist is a real piece of work, thank you for the beware OP!
ekholokhation
Oct. 26th, 2014 11:48 am (UTC)
I don't have a screenshot (so take this with a grain of salt), but I seem to recall several months ago that she made a journal stating that she was giving out partial refunds for commissions she had recently taken around that time. Apparently these were not started either. When several people called her out on this, she promptly deleted the journal.

And yeah, like thaily said, you're not the only person waiting unfortunately. :/

Edited at 2014-10-26 11:50 am (UTC)
epiceternity
Oct. 26th, 2014 12:18 pm (UTC)
The artist initiated a trade with me in July and for some reason was very insistent I finish my half first. I can sell off the items I made so not too much of a problem, otherwise I would have said no as been stuffed with trades far too many times to count.

I think it was a bit unwise and unfair for her to ask for trades when she is this back logged with commissions. I've only been waiting a couple of months so haven't been too concerned, though I was expecting the trade to not take more than a month or two. At least in my case it's not much of an issue.
rainmustang
Oct. 26th, 2014 12:46 pm (UTC)
The thing is, I also know she owes $1k+ in art. There are some art trades over a year old that are unfinished.
lackoflollies
Oct. 26th, 2014 01:07 pm (UTC)
And unwatched.

Not going to condone such behavior.

Though I find it hilarious she just opened up a Patreon, which means if she gets enough backers, overdue refunds should not be an issue, right?
rainmustang
Oct. 26th, 2014 01:22 pm (UTC)
She doesn't give refunds.
(no subject) - lackoflollies - Oct. 26th, 2014 01:59 pm (UTC) - Expand
(no subject) - mazz - Oct. 26th, 2014 03:37 pm (UTC) - Expand
(no subject) - rainmustang - Oct. 26th, 2014 04:02 pm (UTC) - Expand
(no subject) - lackoflollies - Oct. 26th, 2014 04:13 pm (UTC) - Expand
(no subject) - rainmustang - Oct. 26th, 2014 04:22 pm (UTC) - Expand
(no subject) - mazz - Oct. 26th, 2014 05:31 pm (UTC) - Expand
(no subject) - mazz - Oct. 26th, 2014 05:29 pm (UTC) - Expand
(no subject) - rainmustang - Oct. 26th, 2014 05:31 pm (UTC) - Expand
(no subject) - latiro - Oct. 26th, 2014 01:23 pm (UTC) - Expand
(Deleted comment)
nedrae
Oct. 27th, 2014 05:59 am (UTC)
I'm amused by the "it depends on my personal life" bit.

Man how I would love to be able to call my boss and tell her, "yeah the home page might take me a month, but my personal life is so busy that it might take longer, sorry". But I don't really enjoy being unemployed.
hrafnsauga
Oct. 26th, 2014 02:52 pm (UTC)
yeeeaah.... I thought she had lovely art, but this just rings too many alarm bells. :/ unwatched.
thatpinkgenet
Oct. 26th, 2014 11:36 pm (UTC)
Boy am I glad I didn't go through with that art trade now, sounds like she has a lot on her plate, and upon reading her TOS...well. Hope you get it sorted out, OP. Nayel-ie needs to start putting commissioners first.
rainmustang
Oct. 26th, 2014 11:37 pm (UTC)
That is something I will pay attention to in the future.
ryunwoofie
Oct. 27th, 2014 11:26 am (UTC)
I am baffled they asked you to email them when apparently you did so when they posted that journal so long ago. :U
rainmustang
Oct. 27th, 2014 11:31 am (UTC)
You and be both Ryun. She at least is talking to me now.
tyrano_tiggs
Oct. 27th, 2014 07:14 pm (UTC)
Immediate blacklist for me. Anyone with a No Refund clause is immediate no-go!
arphalia
Oct. 28th, 2014 04:11 am (UTC)
Mod Note.
Received word from OP that this has been resolved, so I've marked it resolved.

OP: You're welcome to edit your post to add in that the situation has been resolved if you like. Just leave the original text in tact. :)
rubiane
Oct. 28th, 2014 08:25 am (UTC)
I'm really glad to see her on here; I knew it was only a matter of time. I've had my share of troubles with her in the past and I got really close to making a post on here, but I didn't want to deal with the backlash.

She's long deleted the journal, but a few months ago she made a journal asking for everyone who she owed art to post in it. The journal disappeared after it went up to ~4k$ of owed art and people were starting to ask questions. I've dealt with 100+ artists on FA over the years and this is the first one I've unwatched/blacklisted over a commission.

I would also like to point out; don't bother with in-stream commissions. One would think that these would be done instantly, but she usually ends up taking more than she can handle and adds the one she couldn't finish to her already insane backlog! (Exactly what happened to the one posting the beware; she's been doing this for at least two years, as far as I know...)

Either way; this beware is well warranted, and my advice as another one of her ex-customers is definitely to skip her!

Edited at 2014-10-28 01:56 pm (UTC)
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( 42 comments — Leave a comment )

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