epiceternity (epiceternity) wrote in artists_beware,

What to do if you're unhappy with a commission

Hi, i'm looking for some advice on what to do if you've commissioned some higher priced art and what the artists gives you is a very poor piece of art?

To give context for example, I commissioned a $60 digital portrait and what I recieved was something that normally gets sold at $15-20 in hobby artist prices. It was nowhere near the quailty of the artists usual work or commission examples and looked like it had only about a hour spent on it. (I was not shown any wips or offered corrections). I had given the artist the choice of 3/4 different characters I thought would suit thier style and be fun for them to draw so I don't think it was a wrong artist for that character issue. I was so taken aback I didn't know what to do so politely thanked them and moved on.

TBH I can let go quailty issues with lower priced commissions as you win some you lose some, but becuase this one was a slightly higher pricecd one and it looked like the artist just didn't put any effort in it, it's bothering me more. I'd like to know how to deal with something like this better if it happens again in the future.

Now I know some artists are professional and prefer a commissioner to talk to them if they're not happy so it can be resolved (i'm one of those myself) but there are other artists who may completely fly off handle and be difficlut/unpleasant as sometimes seen here in this com. The problem is not knowing how the artist will be or how to approach it in a way that doesn't upset the artist. For someone like me who's very fearful of confrontantion and has great difficulty with anxiety it's a daunting prospect.

So does anyone have tips, good advice or experince they can share? :)

Edit: My apologies, I should have been clearer in the original post. The commission mentioned was to give a real life example of where i've struggled, that particular commission was earlier this year so too long ago to bring up now with the artist, especially as fault lies with myself for not saying anything at the time. However it's preyed on my mind as I felt I should have said something but didn't know how, hence asking for advice here.

What I’m looking for is how to bring up the issue with an artist should something like this happen again. I know to 'contact/talk to artist about it' but I don't know what to say or how to word it or even how to start the sentence, add to that the with difficulty writing/expressing self due to dyslexia and I find myself completely at a blank. I would like to learn how I can deal with this kind of issue more appropriately.

(Plus I blame my British upbringing and being taught to keep quiet and not say anything. I'm not good at talking to people about problems because I’ve never had the practise or experience *LOL*)
Tags: advice for commissioners
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