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Oct. 12th, 2014

Who- http://darkdaniela.deviantart.com
What - Chibi commission

Order - http://imgur.com/SR4j8R0
Paypal - http://imgur.com/JxvthaZ
My dA outbox to the artist - http://imgur.com/dbXENFL
Asking for an update - http://i.imgur.com/JzZqhDl.png
Email sent Oct 7th, went unanswered - http://imgur.com/SyMwupE
Left a final shout warning - http://imgur.com/wQeLwSe


Commission was purchased August 22nd, with a completion date of 3 days from payment, which was made the 24th. Asked for an update and was told 'can you wait a few days?'. Asked again after 9 days and note was read and ignored. My last note has been unread since. On dA you can view the notes through the notes hub without clicking in to them. They may have read it that way. I also emailed the paypal email and left a shout. Both unanswered. I was going to open a Paypal case but missed the deadline by 2 days.

Looking on their page there are multiple people leaving shouts asking for updates.

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Comments

( 10 comments — Leave a comment )
gatekat
Oct. 15th, 2014 08:28 pm (UTC)
You haven't missed paypal's deadline. They upped it recently. I believe to 180 days.
dazen_cobalt
Oct. 15th, 2014 08:38 pm (UTC)
This sadly does not take effect until November X_x
hidden_kyuubi
Oct. 15th, 2014 09:16 pm (UTC)
It's not in effect yet, but sometimes if you call their support instead of the automated ones they'll make exceptions, especially so close to the date.
teekchan
Oct. 15th, 2014 11:54 pm (UTC)
It's still 45 days. I missed it. I also had to repost this so it's much later than it actually says.
forthemorrow
Oct. 16th, 2014 06:42 am (UTC)
I love this community for moments like this, when clients get pissy with me for not getting them a first mock-up within 24 hrs. Good grief. Have some effing patience. *Hugs* seconding the paypal. :(
teekchan
Oct. 16th, 2014 04:32 pm (UTC)
I don't understand what the first part of your comment has to do with this, sorry.
But I cannot open a case, it's passed the date and I don't use a credit card so I cannot go through them.
eli_daggertooth
Oct. 17th, 2014 12:47 pm (UTC)
Is it just me? Or does it seem like Forthemorrow missed something? The person posting this AB is the commissioner, right? Not the artist. It isnt the client that this beware is about.
teekchan
Oct. 17th, 2014 03:38 pm (UTC)
That's what I thought, but did not want to say some (or accuse) if it was not the case.

Odd, considering there's a good gap between the passed deadline and me finally asking for an update. I was not rushing or 'getting pissy' with them. It's a bit upsetting to even have the thought that I'm in the wrong here, even if that is not what they meant.
gunstar_private
Oct. 16th, 2014 08:16 pm (UTC)
Its not very comforting especially when her activity feed showed that she logged in 8 hours ago. >.>
teekchan
Oct. 17th, 2014 03:40 pm (UTC)
A small update, a few others have replied to my shout about wait times. Luckily one was able to open a case.
( 10 comments — Leave a comment )

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