springmoone (springmoone) wrote in artists_beware,
springmoone
springmoone
artists_beware

Lost contact: Eluna Wolf

Eluna commissioned a bodysuit from me over 2 years ago. I have been waiting measurements and sitting on a stack of fur in the mean time. I am in a position where I will not be making costumes any more and I need to issue a refund. I have tried emailing the commissioner as well as sending a note on FA. The FA note is unanswered and both the emails have bounced. I am concerned because this email is the same one that was used to pay for the costume, so I do not know if the paypal address is accurate. I used to communicate by skype but I have not seen him on recently.

If anyone knows how I can contact Eluna Wolf, I would greatly appreciate it.

Otherwise I would like to get some advice on what to do in this situation. I am not going to be in the country for at least 6 months and I will not have access to most social media/email will be touchy (China). My access to American banking will also be extremely limited. I'm very concerned about how to handle this properly when communication+banking are hard. I'm not a fraudster and I want to give this guy a fair refund, but how long should I keep trying and what else can I do?
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