WHERE: https://www.weasyl.com/~grizurso, http://www.furaffinity.net/user/grizurso/, https://twitter.com/grizurso
WHAT: Custom digital art commission
WHEN: March 25, 2014
EXPLAIN: On about March 25, 2014 I purchased a custom art commission from Grizurso on Weasyl. Several slots were open and I messaged him to confirm there was still availability. After receiving confirmation from him through Weasyl that slots were still open I requested one. I sent him an email on March 26 with full details of the requested artwork and three references. He responded the same day with a sketch but it didn't match exactly what I was going for. I suggested a few changes and was quoted a price of $60 for the artwork. I paid $70 up front. The extra money was to compensate him for the extra time spent on the sketch. On March 27 he provided an updated sketch showing the proposed changes. The sketch was perfect and I sent confirmation of the sketch on March 28. After that he became completely silent.
I sent a message on April 9 via email and another through Weasyl on April 15. In both messages I expressed concern over the lack of updates and asked for the current status. I received a response on Weasyl on April 17 stating there had been no progress for a variety of personal issues and he'd have an update to me as fast as he can. I received no updates of any kind after that date. Since then all of his artwork has been deleted from Weasyl and Furaffinity. His Twitter account has been entirely deleted as well. He appears to have vanished. On May 12 I sent him messages by email, Furaffinity and Weasyl explaining that I'd like a refund or the artwork. I have had no response.
UPDATE: On Friday, 3/4/16, Grizurso contacted me unexpectedly on Twitter. He asked for my PayPal address and refunded me the full $75 I originally paid. He did this on his own without any prompting from me. I consider the matter resolved.