WHERE: http://www.furaffinity.net/view/6003987/ http://raikhan.sofurry.com/ https://inkbunny.net/Raikhan http://deli-cat.tumblr.com/
WHEN: July 2012 - April 2014
PROOF AND EXPLAIN:
Throughout the passed two years, I asked for updates and got either completely ignored for months at a time or received multiple "excuses" such as files got corrupted, or my mother has cancer. I stated multiple times that if the artist was unable to perform the duties to draw my commission I would be happy to just find someone else to do it and just get a refund.
7/1/2012 I query about price of the commission of 2 characters split payments agreement for progression on the commission for every payment
7/3/2012 Added additional character and renegotioated price. I organized the commission information in one large note with all the details needed for the art.
7/5/2012 Sent $50 payment https://www.dropbox.com/s/onn6hp93kqf3tfa/paypal%20transactions.PNG (this screenshot shows both my payments to her and the refund from her.)
8/9/2012 I am told that the sketch and color blocking is completed and asked if i want to see a WIP which I reply yes
9/27/2012 I finally receive the WIP I was told was complete on 8/9/2012 I also sent another $50 payment https://www.dropbox.com/s/onn6hp93kqf3tfa/paypal%20transactions.PNG (same link as above, has all the transaction with the artist)
5/11/2013 "color scheme" update
5/11/2013 Last Contact until April 2nd 2014 when I posted into her shoutbox(she deleted these so I don't have screenshots of them)
Here are 3 of the notes I sent to here one every few months asking for updates (since it took nearly 3 months just to get the sketches and because the poor communication I really wanted updated WiP before I sent the final payment because at this point I was already feeling like it was not going to ever be completed and I didn't want to lose even more money on it...)
https://www.dropbox.com/s/yq3jwg5b41en0vs/ignored%20note2%20still%20unread.PNG (you can see in this one that she STILL hasn't even read this note...)
4/2/2014 I get a response; stating that I never paid the full amount(I hadn't sent the 3/3 payment because I had no contact and received no updated WIP of the art, which should have been fully colored but not yet shaded... Also that I "never told her that the character had 3 heads and 4 arms"
Artist stated she would be sending me a refund sometime within the next month minus time spent on the art, which she claimed was 2 hours(which certainly isnt 2/3 of the ~10 hrs I was charged total for the commission, going by the artists commission prices.
Screenshot of her 4 shouts on my page: https://www.dropbox.com/s/lf2hsw8wv90tfhh/FA%20shouts.PNG
The refund conversation went as follows... sadly I do not have screenshots of what I posted onto her page because she deleted them every time she replied:
Her saying "You never paid the full amount and didn't mention that your char has 3 heads and 4 arms :/ But I am done here, give me your paypal, I'll send you a refund."
Me saying something about how I DID in fact say the character had 3 heads and 4 arms, and you can see that in the screenshots above where she even says something about how she wants to make sure the arms are positioned well.... and I also mentioned that I didn't make the final payment because she was ignoring me and not sending me a WiP where the picture was progressed enough to receive the 3rd payment.
Her Saying The last WIP I provided was the main char almost done, atmosphere in, starting on bg. So much for WIP's not happening...
Me asking When I will get the refund
her saying "Mid of April minus the hours spent on it."
Me asking hour many hours that was
Her saying "2"
4/23/2014 I receive a "refund" from the artist of 50.56EUR, which is neither the currency the artist lists for what she charges for commission nor what I paid in, the transaction was also sent as a "payment for goods/services". this costed me several dollars in Paypal fees for being "a purchase" AND to convert the currency into USD, so instead of receiving a $70 refund from the $100 I paid, I wind up with $65. (I feel like this was very inappropriate, and that if you accept and list your prices in USD, the refunds should be in USD as well! And to send it in such a way that it charges me fees as if she was buying something from me instead of refunding my payments is nonsense.)
I am happy that I at least got some of my money back, for over a year I thought I would just have no art and no refund...but I feel entitled to the remaining amount refunded and I feel scammed.
I am posting this, not expecting to get anything more for me, but to warn others so that they do not have to experience the same thing I did from this artist!