ramthedragon (ramthedragon) wrote in artists_beware,
ramthedragon
ramthedragon
artists_beware

Advice - How to deal with nit-picky customers

First of all, I am a long time lurker of this site, but just now decided to post. I've never used LiveJournal before so I sincerely apologize if I make a mess of things.

This is a problem that happens to me a lot. I pride myself in being a pretty flexible artist, having good comunication with the client and overall getting a good picture with as much accuracy as possible. However this has lent itself to several clients going a little overboard with changes to the point of being a headache, especially when they want something changed "but they don't quite know why/what" or "this line looks out of place, please change it"

I know there are several ways of dealing with this problem, such as charging after a certain amount of changes, but it leaves me a bit sour in the mouth since it can suggest to potential clients that you might purposely mess up in order to charge them extra. Other options include charging these nit-picky individuals extra just for being them or refusing business from them outright.

My TOS is due an update and I would love to address this issue. If you could share with me your methods or suggestions it'd be much appreciated!

EDIT:
Thank you very much everyone! I'm really glad my concerns were unfounded. I think I will go as many of you suggested with a numbered free changes before charging, especially on sketch phase. Again thank you very much!
Tags: advice for artists
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