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So, I recently had a client asking me to send a money request in his currency, I think so he wouldn't get charged the fees? Is this proper? Or is it more proper for me to accept his request and do it? I only accept USD, and that is in my TOS. Technically, I would still be getting payment in my currency, but only AFTER I change it back to USD, which would in turn take out a chunk of what the client paid me. So am I in the wrong for not wanting to convert the money to his country's? I'm not certain, and that's why I would like some advice on what I should do.

EDIT 4/9/14: I want to clarify that yes, all of my transactions are done through Paypal. And thank you all very much for the advice! This has helped me out a ton, and I will let the client know that from now on when he goes to commission me, if he does, the currency must be USD only! 

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( 36 comments — Leave a comment )
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oceandezignz
Apr. 9th, 2014 06:44 pm (UTC)
If your TOS says you only deal in USD, you only deal in USD. Do not buck your own terms for the client. The client should realize that fees are involved in the process of doing transactions online regardless.

If they insist/don't agree; you don't need to work with them, as they are not adhering to your Terms.
adzuki
Apr. 9th, 2014 06:47 pm (UTC)
I wouldnt change currency as I think you will lose out that way.
lurkerwisp
Apr. 9th, 2014 06:54 pm (UTC)
Let PayPal do the change for you. He can pay in your currency, with very little hassle. If he didn't read your TOS that you accept only your own currency, then that's his problem.

I buy quite a lot of Canadian yarn, and the dyer who sells it only takes CAD. I send the money to her as CAD, and PayPal takes it out of my account as the exchanged amount in USD. :)
wolf_goat
Apr. 9th, 2014 06:58 pm (UTC)
If you have Paypal make the change you shouldn't lose out? I accept payment in 3 currencies - USD because most of my customers are in the US, British pound because I have a UK account and it transfers to my UK bank account, and EUR because I currently live on mainland Europe. I am yet to notice any losses. If you're really concerned, round up by a couple of dollars on the conversion. I.e. if it says that $50 is £29.85 (current rate) then charge £32.

But regardless if it's in your ToS that you only accept USD you would only be doing the guy a favour to do this. You don't HAVE to.
roxyfur
Apr. 9th, 2014 07:19 pm (UTC)
If its in your TOS, then its his responsibility to get you the money in the correct currency, not yours. It would be like going to a foreign country and expecting them to accept your home-countrys currency. The fees are usually small, and not something that a customer cant deal eith every now and then. As an artist, it would be a lot more of a financial loss to eat the currency fees as well as the paypal fees anyway.

Send your invoice/request in your currency, and if he doesnt want to deal with the paypal fees, dont work with them.
ljmydayaway
Apr. 9th, 2014 07:31 pm (UTC)
If he's paying through Paypal with his Paypal account, he won't get charged extra fees (or shouldn't). It's only if he doesn't have an account and uses his credit card that he would be charged extra by his credit card company. Paypal makes the change before charging the card (I order form Japan in yen all the time and never get charged an extra fee from my credit card).

I think in the US, Paypal charges a small amount to transfer it from one fund into USD when the payment is being received, but not the other way around (i.e. paying in USD into another currency). I could be wrong. So you're best off using and accepting only USD.

(I also wonder if the customer is hoping you'll send it in the same amount, i.e. if it was $15 USD you'd send the invoice for $15 AUS, which would be a lot less than $15 USD. > _> I've had people try this scam on me a few times.)

Edited at 2014-04-09 07:32 pm (UTC)
thaily
Apr. 9th, 2014 07:32 pm (UTC)
Is this Paypal? Because they have their own exchange rate, which might be different from a bank, but those rates vary from bank to bank anyway. Kinda sounds like they're trying to pull a fast one somehow.

I always charge my currency, because my bills are in my currency.

Edited at 2014-04-09 07:35 pm (UTC)
onesteptwo
Apr. 10th, 2014 02:22 am (UTC)
I bought something on eBay and when I went to pay with Paypal got a different amount. And they're owned by the same company, aren't they? :/
(no subject) - thaily - Apr. 10th, 2014 10:00 am (UTC) - Expand
(no subject) - onesteptwo - Apr. 10th, 2014 05:03 pm (UTC) - Expand
pinkpuppybelly
Apr. 9th, 2014 07:36 pm (UTC)
It's in your ToS that you only accept USD. In my opinion, that should be the end of it.
ryunwoofie
Apr. 9th, 2014 07:53 pm (UTC)
Depending on where they are sending the money from they might be trying to pay less depending on the currency exchange? IDK I wouldn't accept any currency other than my own.

Edited at 2014-04-09 07:53 pm (UTC)
Deadwoof
Apr. 9th, 2014 08:34 pm (UTC)
If it's paypal, the currency is automatically changed to USD with no fees involved.
mazz
Apr. 9th, 2014 09:23 pm (UTC)
It's in y our TOS, show them your TOS and explain they should have read that. If you have not done work you can cancel their commission if it's that big of a deal to them .

eveshka
Apr. 9th, 2014 09:51 pm (UTC)
TOS stands. You aren't a large company that does international business and therefore has factored in multicurrency into costs. Tell him kindly that you only accept USD and let it rest.
If he's pushy and you're feeling magnanimous, tell him that you will take payment in his currency at a %15 upcharge to cover all fees associated.

(My gut tells me though that he'll just be more trouble than the commission is probably worth.)
mistresswolf
Apr. 9th, 2014 10:40 pm (UTC)
I charge USD even though I live in Canada since most of my customers are American and it is just easier.

Still, customers should pay in the currency you request. I do a lot of online shopping and most shops I buy from are American, so I pay USD. I think it is a little self centered to expect to pay someone in another country with your currency instead of theirs. Tourists from the US try that in the shops up here all the time. Grocery stores usually do it and their tills can accept it (and give change back in CAD) but small business like mine can not accept it.
sbneko
Apr. 10th, 2014 12:55 am (UTC)
If you use invoices for payments it's not at all harder, it's what I do!

I send them in invoice for the amount and that it's CAD. All they do is click pay. I only had issues when I would let my clients send me the money, so it would come in different amounts, different currencies (even if told), and as gifts rather then services (again, even if not told not to).
(no subject) - selunca - Apr. 10th, 2014 02:17 am (UTC) - Expand
(no subject) - mistresswolf - Apr. 10th, 2014 03:25 am (UTC) - Expand
(no subject) - crocdragon89 - Apr. 21st, 2014 03:36 pm (UTC) - Expand
(no subject) - oceandezignz - Apr. 21st, 2014 03:52 pm (UTC) - Expand
(no subject) - crocdragon89 - Apr. 21st, 2014 03:55 pm (UTC) - Expand
(no subject) - mistresswolf - Apr. 21st, 2014 07:30 pm (UTC) - Expand
hendikins
Apr. 9th, 2014 11:02 pm (UTC)
Essentially they're trying to pass the risk of exchange rate fluctuations (and the currency conversion fees) on to you.

Your TOS says USD, they pay USD. End of story.

Edit: And to those saying PayPal has no fees on currency conversion, their rates include a commission of a couple of percent. As an example, at the time of writing 1AUD gets 0.93344USD at raw MasterCard rate or 0.911923USD through PayPal.

Edited at 2014-04-09 11:11 pm (UTC)
ctk_hullo
Apr. 9th, 2014 11:23 pm (UTC)
Paypal dings something like 2.5% for currency conversion, so either he eats that fee by sending you you currency, or you eat the fee by accepting his currency. Paypal makes it super easy to convert, fees aside.
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