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Hey Everyone, It has been a while since I last post here! (which is a great thing!)

I need some advice for this situation I have with a past commission I got from an artist. I'm not sure if this requires a "Beware" post or not, since it's just a promise they didn't keep, so that's where you guys come in.


Here's the scenario:

February 11th, 2013 ~ Artist advertises $30 2 Character commissions. I buy one.

February 18th, 2013 ~ I got some artwork that really was not up to par at all with the examples that they gave. I can't even bear to look at it, let alone put it in my gallery, and neither has the artist for that matter

February 18th, 2013 ~ Artist offers to refund half of the payment ($15), does so, and says:
"No problem. It was just one of those pieces that I just couldn't get to sit right. Haha, and no problem, I couldnt draw you an average piece and expect full payment, haha!"

Me: Thanks again, _____! I'd recommend you to anyone!

Artist: "Haha, seriously? Aaack you're too kind < 3333 And after my failure of art aswell!
Can I offer you anything else? (free of charge, obvs lmao)"


February 18th, 2013 ~ I ask them for a sketch, of something different.
Me: You like drawing fluffy things, yes?
Maybe a sketchy of those two as kitties in a pose you feel more comfortable with?

Artist: "aaah yes, fluffs < 33 Ill draw them for you, so I won't feel as guilty!"


May 26th, 2013 ~ I ask them again if they were still up for that sketch.
I get a reply the same day from the artist:
"Oh my gosh, I completely forgot about this! I'm sorry - Ill get it done ASAP."


December 24th, 2013 ~ I sent a reminder email to the artist, inquiring about the status of the sketch.
Me: Hey ______!
Hope you're having a good Christmas season. ^,=,^
If you have the chance to work on that sketch, I'm really excited to see how it comes out!


The note shows as read, but I still haven't had a reply from them.
What do I do? Is it wrong of me to pursue this further, since they asked me if I wanted anything else? Was it wrong of them to promise a sketch that they weren't sure to deliver?

I'm kinda at a fork in the road here. XD

I can provide screenshots of notes, artist's journals, and the commissioned piece if required. The artist has since then moved the commission examples in their ad journals to storage, so I can't provide those. :(

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Comments

( 2 comments — Leave a comment )
vauvakolibri
Feb. 21st, 2014 10:42 am (UTC)
I think a general advice in this sort of situations is to choose whether the possible drama/work of pursuing the issue is worth it to get the art. If you really really want the art, I'd suggest sending a more stern note to them and letting them know you're losing patience, but personally I'd let it go as disappointing as it might feel since the actual commission issue was resolved and the image was seemingly more of a "bonus" than part of the refund.

Overall I keep a skeptic mind of everything promised for free or requests or such, since free things understandably very often drop in importance as life goes on, even if it is in bad form to promise things and not deliver.
teekchan
Feb. 21st, 2014 07:58 pm (UTC)
Honestly, I wouldnt hold the artist to the freebie. You got a partial refund, and I think that's good enough.
( 2 comments — Leave a comment )

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