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I've been doing invoices for taking paypal commissions. I love the organization and not having to worry about customers putting incriminating subject lines or doing mistakes like sending money as a gift, etc. The problem is... I cannot figure out hot to turn off the shipping option. I'm afraid this is going to become a problem in the future, since I work exclusively with digital art. Am I overlooking something obvious? If it can't be turned off, is this going to get me into trouble some day?

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( 15 comments — Leave a comment )
thaily
Dec. 23rd, 2013 09:39 am (UTC)
When it asks for an address, the bottom option should be "no shipping required", if I remember correctly.
(Deleted comment)
mazz
Dec. 23rd, 2013 04:09 pm (UTC)
Not true, when I get invoices is forces me to put in an address. When I send a payment i can choose "no shipping required" but all invoices I've gotten don't give me the option. :/
exo_formicidae
Dec. 23rd, 2013 01:54 pm (UTC)
I havent found it either, and I'm pretty sure I looked over it many times. I always write that it's for digital work in the item information. This way, If I happen to run into a scammy customer, they can't claim to not have recieved the product and demand a refund.
thaily
Dec. 23rd, 2013 04:03 pm (UTC)
It gives me the option when I want to send the invoice, like a list of addresses with ticky boxes and the option "no shipping required".

But adding a description in item information is useful too, like I usually write it like "1 character, digital, flat colour, no background, no shipping" and if they pay, well, not much they can object to, they knew what they were buying.
klash_anole
Dec. 26th, 2013 08:50 pm (UTC)
I may do that, adding more to the description. The lack of option for shipping is really the only bad thing about invoices, I do my own taxes and it's so nice to have them organized.
tealmoonxiv
Dec. 23rd, 2013 05:48 pm (UTC)
Maybe mark as service rather than goods?

There are two ways to request money from the commissioner.
I use the simpler "request money" option.
kontinue
Dec. 23rd, 2013 05:54 pm (UTC)
You definitely want to be charging for service rather than goods. If it's including a shipping address, and someone disputes falsely, you'll lose the case without having a tracking number, since goods implies to paypal that it's physical goods. Definitely use services! :)
(Deleted comment)
kontinue
Dec. 26th, 2013 12:25 am (UTC)
I'm not 100% sure, actually! Shoot! I never really sent an invoice, I just know that it should always be services for digital work.
lurkerwisp
Dec. 23rd, 2013 08:07 pm (UTC)
Alternatively, you can put a high resolution copy of the file on a CDR and mail it to them. PayPal will take your proof of having mailed something as a point in your favor if there's a dispute.
kontinue
Dec. 24th, 2013 12:27 am (UTC)
That's a smart idea that I never actually thought of! Good one!
lurkerwisp
Dec. 24th, 2013 04:41 am (UTC)
Helps that CDRs are cheaper now. :)
yarbro
Dec. 24th, 2013 01:54 am (UTC)
OMG! Genius!
petercat
Dec. 24th, 2013 04:09 am (UTC)
I put the link to the file in the item description. If I leave the shipping field at 0.00, it doesn't appear on the invoice sent to the buyer.
alisea
Dec. 24th, 2013 06:02 am (UTC)
It's been a while but I believe invoices always have shipping. When I did work online I used "request money" and it let's you select more. I'll double check tomorrow when I'm on my desktop.
( 15 comments — Leave a comment )

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