?

Log in

No account? Create an account

Previous Entry | Next Entry

WHO: Apes (aka Darkapes, apes-partials, purrfect-customs)

WHERE:
http://www.furaffinity.net/user/apes
http://www.furaffinity.net/user/purrfect-customs
http://www.furaffinity.net/user/darkapes (defunct)
http://www.furaffinity.net/user/apes-partials (moved/defunct)
http://www.twitter.com/apesink/ http://www.twitter.com/0apes0/

WHAT:
Small plushie, discounted to £50 as I'd previously commissioned her for a fursuit and agreed to provide some fur (MM fox, rust) for the plushie.

WHEN:
The plushie was commissioned around the 11th of December 2012 via one of Apes's Furaffinity journals, which has since been deleted.

PROOF:
Unfortunately the original FA journal has been deleted and I don't have copies of the tweets. I do have a PayPal receipt, posted here with names blanked:
http://i162.photobucket.com/albums/t242/philpem/Screenshot-271113-005540.png

EXPLAIN:
The plushie was commissioned around the 11th of December 2012 via one of Apes's Furaffinity journals, which has since been deleted.
After several false starts, I approached her around March on Twitter to ask for a status update, and we agreed that the plushie would be completed for collection at the ConFuzzled 2013 convention (end of May 2013).
Shortly before ConFuzzled, Apes contacted me (again via Twitter) to say that the plushie would not be completed by ConFuzzled. I later spoke to her at the convention, and we agreed that it would be finished "within a few weeks" of the end of the convention.
There has been sporadic contact between myself and Apes on Twitter, though to date she's been unable to provide any definitive start date. I've been told several times that she'd be starting work "soon" but have heard nothing further.

As of this evening (26/Nov/2013) I've requested a refund as I'm not convinced that anything I receive would be made to a reasonable standard of workmanship. ObFD - I've seen the plushie mentioned in a previous A-B first-hand (the one where the hair fell off); the owner and the person who repaired it are both good friends of mine.


Update - 2014-03-15 I received a reply on the 7th of March:
"I cannot give you a refund on the item. Sorry. In my situation it's just not possible."

My response, sent on the 9th of March:
"If you can't offer a refund, could you complete the plushie as we originally agreed?"

No response to the latter email as yet.

Update - 2014-03-30 After having had no reply to the latter email, I attempted to contact Apes on Twitter:

philpem: @0Apes0 Would you mind replying to my email? That is to say, if you can't refund me for the plushie, can you at least finish it?
0Apes0: @philpem yes I can. Swamped ATM

Original tweet thread: https://twitter.com/0Apes0/status/450179244619206656
Screenshot:  photo Screenshot-300314-091949.png

Community Tags:

Before commenting, please read our Community Rules.
Do not go after persons posted about here, by leaving comments on their art pages.
If you have been posted about, please read I've Been Posted on Artists_Beware, Now What?

Comments

( 7 comments — Leave a comment )
slinkslowdown
Dec. 5th, 2013 01:09 am (UTC)
What does ObFD mean? Google's giving me nothing...
suburbanfox
Dec. 5th, 2013 06:13 pm (UTC)
"ObFD" - "Obligatory full disclosure".
norsepaw
Dec. 6th, 2013 07:48 am (UTC)
Seems like following deadlines are not her thing.
Hope you get your refund.
suburbanfox
Mar. 7th, 2014 01:31 am (UTC)
Quick update:

After the discussions on Twitter came to nothing, I've sent her an email... will post an update if this gets resolved.
suburbanfox
Mar. 15th, 2014 02:02 am (UTC)
Small update... she responded to one of my emails but has seemingly gone silent again.

EDIT - and another update to include Apes's current Twitter username.

Edited at 2014-03-15 02:04 am (UTC)
vagabond
Mar. 15th, 2014 11:52 am (UTC)
Wow. This needs more attention.
suburbanfox
Mar. 30th, 2014 08:22 am (UTC)
Updated again, with a Twitter thread transcript and screenshot of same.
( 7 comments — Leave a comment )

Profile

A_B icon
artists_beware
Commissioner & Artist, Warning & Kudos Community

Community Tags

Powered by LiveJournal.com