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Cocoffe/Hetaloid

WHO: Cocoffe / Hetaloid

WHERE: FurAffinity

WHAT: An auction for an animated gif that I had won. The auction closed at $20 but I tipped because I felt $20 was a low price, even if it was for a gif that was mostly finished.

WHEN: April 21st, 2013

PROOF: I don't have proof of the original submission where I won the auction as she deleted it immediately after it closed, but I have a list of all transaction between us.

Paypal Proof: http://imageshack.us/a/img62/3270/xrwu.jpg

Conversations: (I highlighted things -I had said- in some instances because she used the quote function in a way that could be confusing.)
http://img834.imageshack.us/img834/5085/62zg.jpg


EXPLAIN: When I won the auction from Cocoffe, I was promised to have the finished product within two weeks. I occasionally would poke her about it but I was always met with apologies and promises of "soon". I didn't mind waiting, I was excited to get the artwork I paid for and made sure she knew I didn't mind as long as she kept me updated. About four months ago, I went to her FA to notice that there has been no activity at all...I was confused but waited to see and eventually in October sent off a note asking if she would give me a status update. I waited, and when I checked to see if she had even read it about a week ago, I realized she hadn't because she probably hasn't been on FA. I had no idea where else to find her because she left no links to any main accounts or places where she could be found elsewhere except a dead tumblr. I went ahead and searched her email address (the one I sent payment too) and came across the user Hetaloid on Deviantart selling adoptable characters and using that email in the comments. I wasn't sure it was her at first but then I saw her pony OC and that the user was from Agentina. Great! I found her! Maybe she will be able to give me a status update. I was miffed that she would up and disappear without a word, especially since her DA account was very active, but I left a very non aggressive comment on her page:
http://img853.imageshack.us/img853/8735/x779.jpg

I intentionally made sure not to state that I was owed anything but that I just wanted some contact. While it's only been about 5 days, I know you may think I'm jumping the gun on posting this, but the sad fact is that she is still favoriting things and commenting on people's pages after I posted the comment, which to me gives a big signal that she has no intention of working with me to get things settled. I totally understand being in school or real life getting in the way! But when I'm ignored constantly, I feel like this person has no respect for me. It may be only $25 but that amount can go a long way in terms groceries and such! I don't really have the funds to commission people often, so when I can afford the luxury I at least hope to get what I paid for!

I already sent her a note asking for the refund; I just don't want the auction gif anymore because I don't feel like I will ever get it if I give her the okay to continue it.

EDIT: Apparently Cocoffe posted the finished gif after I made this entry. A commenter alerted me that it was uploaded but she didn't actually contact me in any way to let me know it was finished. I also asked for a refund at this point, but I guess it can be counted as resolved since I did get the art.
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Do not go after persons posted about here, by leaving comments on their art pages.
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Comments

( 4 comments — Leave a comment )
RevkaHunt
Dec. 1st, 2013 07:09 pm (UTC)
I believe she posted
I've seen an animated gif just posted today and it looks like the one from her auction
anuvia
Dec. 1st, 2013 08:43 pm (UTC)
Re: I believe she posted
Oh! I guess she did post it. She didn't contact me or anything to let me know it was done so I had no idea.

I guess I can count this as resolved even though I already asked for a refund not the gif >_>
sigilgoat
Dec. 1st, 2013 08:52 pm (UTC)
Re: I believe she posted
Tagged as resolved. Glad to see you got some resolution, even if it wasn't the desired one!
Virginie Gaudreault
Jan. 14th, 2014 10:38 pm (UTC)
I'd still be careful with that artist. We did a trade, gave her my half, never got mine. I PMed her 2-3 times about it, she said she'd get it done but never did. I finally PMed her saying that I guessed I'd never get my half and she never replied. I don't recommend doing trades with this person.
( 4 comments — Leave a comment )

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