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Beware: Leelee (RESOLVED)

WHO: LeeLee Moreau, aka LeeLee
WHERE: http://www.furaffinity.net
WHAT: I ordered a 29 dollar physical badge back in July. It was supposed to be Robot Themed with light up LED eyes.

A confirmation of my order being received can be seen here:

WHEN: The payment was made on July 26th, 2013, and was confirmed received by the artist on August 8th, 2013.

PROOF: After waiting several months of waiting, I noticed that she was finally beginning to deliver badges, but only to those attending a con she was going to: http://www.furaffinity.net/view/11866774/

Afterwards, she opens up a preorder queue for yet MORE badges: http://www.furaffinity.net/view/11874360/
A bit confused, I decided to e-mail her; I had PMed her on the website prior, but noticed afterwards that she preferred e-mail correspondence.

I received no response.
Five days later, I threatened action with a potential Artist Beware post, only then was I paid any attention:

Since then, she had then provided the DIGITAL art of my PHYSICAL badge (which I stated I no longer wanted) as well as a “free” icon, and one more piece of “gift” art, instead of issuing me my refund.

She states in the above image that she warns potential buyers about waiting to pay until after her work is completed, to avoid situations like my current one. Note she did not provide me with any document or post stating such a policy, rather, she instead stated that it was “mentioned in some/most of her journals.” If such a policy were in play, I think it’d only be fair for her to have refunded my money when I made my initial purchase, or to at least warn me when she accepted my order so I’d have known before paying. She also mentions that she “did not have a public queue” when many of her journals in fact HAVE queues for her current orders (I believe she since edited one of her four month old journals and has marked my order as “Paid and SHIPPPED” when I have received no such thing; making the edit rather blatant.)

I’ve also been given sob story after sob story about “all of her money being spent on rent” and that she’s not “buying any computers.” I don’t believe I ever accused her of blowing money on a new PC; just not refunding my own money.

As of now, I have asked for my refund yet again; this time however, with a bit of leeway. Three payments of ten dollars split up over three weeks. I think I am being more than generous, but I have not received any further correspondence since sending this e-mail.

I am used to waiting for commissions for a good deal of time, but I believe asking for a simple WIP after all of this time, even if it’s just a sketch, is common courtesy to a consumer. LeeLee not only flat out ignored my first, kind request, but did not message me again, since the 11th mind you, with any update on the refund I believe I am more than entitled to, until I threatened her with a potential Artist Beware notice. Not only was my initial desire for a refund refused with the argument of “I already have the art done” but I am given the excuse that I need to wait an additional three months for shipping of “supplies” from China? And after that, sob stories about how she cannot afford to pay a thirty dollar refund. Case in point, I paid for a badge I did not ever end up receiving, and all I want at this point is my money back.

UPDATE 11/19/13:
It has been three days since LeeLee has last messaged me. As of today, I have made her aware of this A_B notice against her. I am still giving her the opportunity to pay my refund in installments but to no avail as of yet. https://www.dropbox.com/s/lvt75mohxbct3wa/3%20Days%20Pt%201.png

LeeLee is still very much active on FA as well. I am being flat out ignored: https://www.dropbox.com/s/3i5fif51uwh5t65/3%20days%20Pt%202.png

UPDATE 11/19/13:
My refund has been issued; everything has been resolved.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 13 comments — Leave a comment )
Nov. 18th, 2013 01:19 pm (UTC)
People doing free art in situations like these quite irritates me, she drew you an icon, but if she'd, for example, spent the time it took to draw you an icon taken an icon commission and done that, she'd be at least bit closer to refunding you.

Judging from the other Bewares on her, she seems to have done that "icons replacing commission/refund" thing before.
Nov. 18th, 2013 08:54 pm (UTC)
Yeah, it's really frustrating. Giving me art I do not want, and trying to pass it off as a refund of any sort is honestly pretty insulting. I only wish I had read the bewares against her before even getting involved. Grade-A goofed here.
Nov. 18th, 2013 09:55 pm (UTC)
It's kinda like she (and others who do the same thing) doesn't understand that commissioning art isn't just about getting some art, and if the client ends with a bad taste in their mouth, any "freebies" will be just sour after that. And at least I personally would not use any icon that would just remind me of a deal that went bad and unresolved.
Nov. 18th, 2013 05:41 pm (UTC)
She pulled the same 'free art' stuff with me. She is terrible with communication which seems to have not gotten better since the few years ago I worked with her. Disappointing but not surprising. Still playing the same game. I hope she gets her stuff together but this is not at all surprising to me. Good luck with your refund.
Nov. 18th, 2013 08:55 pm (UTC)
I actually saw your A_B on her a while back, and I gotta admit, it gave m a lot of solace in knowing that I wasn't really alone in getting screwed over by her. It really is a shame when people don't change, even after so many years; I'm just hoping this all counts for something. I think she's just at the point where she doesn't care about these anymore.
Nov. 19th, 2013 07:12 am (UTC)
Leelee is pretty much trash when it comes to commissions. They've pulled this over and over again. I'm sorry you got tangled up in it.
Nov. 19th, 2013 07:38 am (UTC)
From our official rules:
3. No trolling, name-calling, or personal insults.

We do not tolerate insulting speech in this community.
Nov. 19th, 2013 08:12 am (UTC)
My apologies.
Nov. 19th, 2013 04:05 pm (UTC)
Leelee posted another collection of his blanket icons not too long ago, so he is definitely active, even beyond the update you already posted. I don't know why some people think it is acceptable to just not respond to attempts at communication.
Nov. 19th, 2013 04:13 pm (UTC)
Yes I posted that to get the refund to him.
which I did refund him first thing this morning.
He has yet to see.
as proof
Nov. 19th, 2013 05:35 pm (UTC)
Thank you very much, I did get the refund. I'm marking this as resolved right now.
Nov. 19th, 2013 05:36 pm (UTC)
I'm glad you got the refund! I've marked the post as resolved.

Feed free to add an edit to the bottom of your post stating when you got your refund, if you like.
Nov. 19th, 2013 09:04 pm (UTC)
Glad to see this resolved so quickly :3
( 13 comments — Leave a comment )


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