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Beware: DustyTheMare

WHO: FurAffinity user ‘DustyTheMare’ http://www.furaffinity.net/user/dustythemare (has since then disabled her user page and notes, making it impossible to contact her)


WHERE: FurAffinity


WHAT: A $25 digital full-body colored commission of two characters (a horse and its rider).


WHEN: It began June 14th, 2013, when I noted the artist and agreed to pay for it that day. Sent follow-up notes in July, August, September, and November, only to be declined each time with no sign of forward progress on the commission.


PROOF: June 14: I note Dusty about the commission for the first time. The initial series of notes went well. She agreed to draw the horse and rider for $25 to which I obliged. She also agreed to start as soon as she received payment.
http://i62.photobucket.com/albums/h116/eric43/Business/note1.png
http://i62.photobucket.com/albums/h116/eric43/Business/paypal.png

July 8: I receive no feedback from her for 3 weeks. I sent her a follow-up note asking her when she’ll begin. She says she’ll begin once her laptop and Paint Tool Sai is fixed.
http://i62.photobucket.com/albums/h116/eric43/Business/note2.png

August 22: I send her a second follow-up note asking about the commission. She cites a journal she posted a while ago (that I unfortunately missed due to having 600+ watches) stating that her laptop and tablet are still broken. She offers a traditional commission instead but preferring the digital commission instead, I choose to be patient even longer so that her stuff can be fixed.
http://i62.photobucket.com/albums/h116/eric43/Business/note3.png

September 23: Losing patience, I send a third follow-up note, asking about her laptop/tablet situation and for a possible refund. She denies being able to refund or get her laptop/tablet back soon, again offering a traditional commission that I do not want and asking that I be patient.
http://i62.photobucket.com/albums/h116/eric43/Business/note4.png

November 7: Here I go with the fourth follow-up note, hoping to get somewhere with the commission. A volley of notes ensue. First, someone by the name of ‘Mystic’ replies, describing Dusty as lazy and irresponsible. I reply with a rather stark message to this Mystic person, telling her that I’m losing my patience and threatening an Artists Beware post about Dusty due to given the run-around by many artists like this before. Next, Dusty herself replies admitting guilt but not changing her tune whatsoever--no laptop, no refund, please bear with me, etc. I tone down my frustration, decline the traditional commission, and ask for the refund, to which she says she can’t due to unemployment.
http://i62.photobucket.com/albums/h116/eric43/Business/note5.png

November 10-ish: Feeling I overstepped my bounds a little, I wait a few days to reply to her last note, giving her an ultimatum of one week to draw or refund the commission. Unfortunately, in the meantime she has both disabled her FA page AND notes, making it supremely difficult to get in touch with her. She has also deleted any journals pertaining to her laptop woes before I could screencap them.
http://i62.photobucket.com/albums/h116/eric43/Business/no_userpage.png
http://i62.photobucket.com/albums/h116/eric43/Business/no_notes.png


EXPLAIN: TLDR: I bought a commission from Dusty. She said she can work on it as soon as she received payment. Yet for five months, she has either given me no feedback or deflected blame by claiming her laptop is broken and that she has no money for refunds. After grilling her, she disappears from FA with no way for me to contact her and no WIPs to show for it.

As of November 15th, I don’t know what to do besides report her to Artists Beware. I’m disappointed by how confident she seemed from the original conversation (“I’ll begin once I receive payment”) but now…I don’t know what to say. At least I get some solace out of posting this. Thanks for your time.
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Comments

( 45 comments — Leave a comment )
clockmagic
Nov. 18th, 2013 07:56 am (UTC)
Terribly sorry this has happened to you. She is making a new character and name for when she comes back to FA (same grey, white, black horse just different design). She should be reachable on FB as I know an acquaintance of mine talks to her on there if you happen to have an account.
lunar_orchids
Nov. 18th, 2013 09:27 am (UTC)
She hasn't left fa and is still using her dustythemare account. I ran into her yesterday trying to buy/trade adopts with another artist. Ill have to look to see if I can refind the post though...
(no subject) - clockmagic - Nov. 18th, 2013 09:46 am (UTC) - Expand
(no subject) - lunar_orchids - Nov. 18th, 2013 09:53 am (UTC) - Expand
(no subject) - phantomfullforc - Nov. 19th, 2013 07:16 am (UTC) - Expand
(no subject) - thefancyhorse - Nov. 18th, 2013 11:50 pm (UTC) - Expand
(no subject) - PixenLeopard - Jul. 29th, 2014 08:11 pm (UTC) - Expand
gatekat
Nov. 18th, 2013 08:10 am (UTC)
You might be able to contact her via her paypal e-mail, since you have that.
phantomfullforc
Nov. 19th, 2013 07:23 am (UTC)
That's not a bad idea. Though in a nutshell, the only thing I can tell her is "give me my money back," which I doubt she'll reply to. I don't even want the art anymore. I'd like to give my $25 to another artist that deserves it more.

Edited at 2013-11-19 07:25 am (UTC)
(no subject) - gatekat - Nov. 19th, 2013 07:27 am (UTC) - Expand
(no subject) - phantomfullforc - Nov. 19th, 2013 08:27 am (UTC) - Expand
(no subject) - canilupine - Nov. 22nd, 2013 03:43 am (UTC) - Expand
orangemonsterco
Nov. 18th, 2013 08:56 am (UTC)
She has a very, VERY bad track record of this and other things. I'm really sorry you had to do this.
corghi
Nov. 18th, 2013 10:17 am (UTC)
Dusty is... not trustworthy to say the least. She's infamous for tracing various things and trying to sell them off. I confronted her about selling a traced photo and marking it off as a YCH and she was pretty rude, denying it, especially with screen caps and overlays in-toe.

This kind of behaviour seriously doesn't surprise me, she posts pity-me journals on the daily, and doesn't seem to get anything done except for personal art anymore.

I'm really sorry this happened to you and hopefully she will get the art done or refund you. :(

I really don't know why people spend the money they made immediately after they get it? I never EVER spend the money I make from commissions until I have the art all done, or have a means to give a refund need-be. Ugh. So frustrating.
dragontripmon
Nov. 18th, 2013 01:33 pm (UTC)
Also that beware about the tracing is right here. Though I am surprised this beware is not tagged with the other one months ago.
http://artists-beware.livejournal.com/681974.html
(no subject) - socks_the_fox - Nov. 18th, 2013 03:48 pm (UTC) - Expand
(no subject) - sigilgoat - Nov. 18th, 2013 04:19 pm (UTC) - Expand
(no subject) - phantomfullforc - Nov. 19th, 2013 07:28 am (UTC) - Expand
likeshine
Nov. 18th, 2013 04:12 pm (UTC)

she has a very very bad reputation.

good luck! :(
makafur
Nov. 19th, 2013 08:55 pm (UTC)
Well glad there a place like A_B that people can check first. This seem so unfortunate
thefancyhorse
Nov. 18th, 2013 11:41 pm (UTC)
She owes money to several people mostly for furry cons and art. I'd be more understanding if she was making any attempt to refund someone, but she's seriously just like " No. I can't. Sorry. " and won't refund or do the art.

Notes between Dusty and a friend in regard to getting paid back: http://ic.pics.livejournal.com/thefancyhorse/38940974/4076/4076_original.png
http://ic.pics.livejournal.com/thefancyhorse/38940974/5385/5385_original.png
TL;DR "Yes, I owe you, but I can't afford to pay you. Not even payment plans. "

And be careful if you do get a refund. She paid back http://www.furaffinity.net/user/skytea 's boyfriend back for a portion of the money that she owed him for MFF this year. And then she filed a chargeback against him!

Be careful. :/ Be really, really careful.

Edited at 2013-11-18 11:43 pm (UTC)
phantomfullforc
Nov. 19th, 2013 07:48 am (UTC)
Quite an impressive track record she's got there. How she's still up and about in the community with that reputation, I don't know.

Thanks for the heads up. I'll do what I can to get the money back. I've dealt with many too many annoying artists to let this one slip away. It's $25, but it would be a supreme relief to put this mutiny to rest...
(no subject) - thefancyhorse - Nov. 19th, 2013 07:57 am (UTC) - Expand
(no subject) - phantomfullforc - Nov. 19th, 2013 08:22 am (UTC) - Expand
(no subject) - sigilgoat - Nov. 19th, 2013 05:42 pm (UTC) - Expand
(no subject) - alpharaye - Nov. 20th, 2013 09:27 pm (UTC) - Expand
(no subject) - phantomfullforc - Nov. 21st, 2013 09:34 am (UTC) - Expand
(no subject) - skytea27 - Nov. 19th, 2013 01:03 pm (UTC) - Expand
(no subject) - thefancyhorse - Nov. 19th, 2013 08:57 pm (UTC) - Expand
(no subject) - neolucky - Nov. 21st, 2013 09:54 am (UTC) - Expand
(no subject) - spiffystuff - Nov. 22nd, 2013 11:51 pm (UTC) - Expand
(no subject) - sigilgoat - Nov. 23rd, 2013 12:03 am (UTC) - Expand
(no subject) - neolucky - Nov. 25th, 2013 02:33 am (UTC) - Expand
(no subject) - spiffystuff - Nov. 25th, 2013 02:35 am (UTC) - Expand
(no subject) - neolucky - Nov. 25th, 2013 02:38 am (UTC) - Expand
(no subject) - spiffystuff - Nov. 25th, 2013 11:11 am (UTC) - Expand
(no subject) - neolucky - Nov. 26th, 2013 07:25 am (UTC) - Expand
alpharaye
Nov. 19th, 2013 12:12 am (UTC)
Best of luck man, she's a local and quite unreliable in almost everything I have ever encountered her in.


You could always try giving PP a call and see if they won't help you out. Or if you have your PP connected to your credit card and pay that way, you might be able to reverse the charge with you CC company and go from there.

And an FYI Mystic is/was her mate. Who knows what has happened between those two.
phantomfullforc
Nov. 19th, 2013 07:57 am (UTC)
Thanks, I never had to resort to contacting PayPal until now so this is new to me. If I can somehow get a refund on a 5-month old transaction, then the option remains on the table if she continues to be stubborn. :)

Also, that answers the Mystic question, heh.
(no subject) - alpharaye - Nov. 20th, 2013 09:26 pm (UTC) - Expand
(no subject) - phantomfullforc - Nov. 21st, 2013 09:39 am (UTC) - Expand
(no subject) - alpharaye - Nov. 21st, 2013 09:09 pm (UTC) - Expand
(Deleted comment)
norsepaw
Nov. 20th, 2013 08:02 pm (UTC)
She is going after fursuit again, I am feeling sorry for the fursuit builder who might know who they are dealing with.
(no subject) - phantomfullforc - Nov. 21st, 2013 09:37 am (UTC) - Expand
canilupine
Nov. 22nd, 2013 03:05 am (UTC)
From what her former roommate has told me, Dusty's mate, Mystic.soulstar on FA, has forced Dusty to disable her FA page, change her phone number, and reads through every piece of correspondence she recieves (Facebook messages, FA notes, emails, etc). Long story short, he's abusive and controlling, and there's a LOT of drama involved.

I'd avoid ever commissioning Dusty until she gets her life in order, which may not be for several years, if at all.
( 45 comments — Leave a comment )

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