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Artist - Sharpe19 UPDATE 2

WHO: Sharpe19

WHERE: http://www.furaffinity.net/user/sharpe19/

WHAT:
Refurbishment of fursuit head, with new body suit and paws.

It started off as me purchasing a pre-existing fursuit from her, but due to personal commitments the payments became slightly delayed.
She then proposed to refurbish Duke, who was actually made by her friend, saying she had the materials to make him into a fullsuit.
I explained the head had issues (ears falling off, eyes popping out, teeth fallen out) and asked if she could refurbish him as well. This was agreed on October 23rd 2012.
https://dl.dropboxusercontent.com/u/36768527/Duke1.png




WHEN: Payment was already received in October as stated in first screenshot, however it was agreed I’d need to pay more for further refurb work but she said she’d quote me after the work was done.

I needed to get a DtD done, so Duke was shipped internationally to Sharpe slightly later than this being agreed on, she received Duke on the 28th of December.
https://dl.dropboxusercontent.com/u/36768527/Duke2.png
Same day she told me that Duke would be worked on as a commission in February.
https://dl.dropboxusercontent.com/u/36768527/Duke3.png


EXPLAIN:

I fully understand that this commission got off to a rocky start, and Sharpe19 in messages has been nothing but polite. However the issues started occurring after February.

I heard pretty much nothing of progress until the end of February, where I received the following note.
https://dl.dropboxusercontent.com/u/36768527/Duke4.png

I replied asking on the new estimated date because February had been and gone.
https://dl.dropboxusercontent.com/u/36768527/Duke5.png

A month passed, no progress had been shown and given the time between international shipping and customs, I realized that it probably wasn’t going to be possible to get Duke here on time. So I politely told her not to worry as honestly I didn’t want her to rush completing a commission because quality may of suffered as a result.

Again, no progress was actually shown. She then claimed to be working on the bodysuit, photos of progress were requested.

https://dl.dropboxusercontent.com/u/36768527/Duke6.png

No photos were received. I proceeded to send forward a message explaining my feelings to this situation in a fair way. She replied saying she had supposedly already sent the photos earlier in the week.

https://dl.dropboxusercontent.com/u/36768527/Duke7.png

Day later she uploaded a ‘sneak peek’ into her gallery.
http://www.furaffinity.net/view/11543684/

A half headview of the finished product.

A full turn around of Duke’s refurbished head was then emailed to me later.

https://dl.dropboxusercontent.com/u/36768527/duketurnoud.jpg

As you can see, it has serious muzzle issues, it’s extremely uneven and not up to the quality I’m used to seeing from her. It was actually pretty upsetting to see.

https://dl.dropboxusercontent.com/u/36768527/DSCF0810.JPG

Above is the original head for comparison.

I ended up sending out further messages asking if this could be corrected. She agreed, but was unable to complete it before going on a business trip.

She then put up a journal with Duke in the list of done things. Again I’ve requested photo proof; again she agreed to send them.

https://dl.dropboxusercontent.com/u/36768527/Duke8.png

However, she has failed to reply further, but has instead, uploaded two journals (proving she’s seen that I’ve explained I haven’t received any photos), and has also uploaded photos of a resin base that she made, and then re-made.
In this commission period she has also made personal suits despite her owing attention to other projects. I am by this point feel like I’m being strung along with little hope of her actually completing a commission that was supposed to be worked on in February. She’s continuously told me dates, and has missed them, while churning out other suits and suits to sell.
I’ve been promised photo proof of progress time and time again, she so far has only shown me a ‘finished head refurb’ that is frankly, subpar to her normal work. And has failed to show any corrections.

I feel very much like Sharpe19 has not taken my commission seriously. And I no longer want to play the game of cat and mouse by notes.
I didn’t want to submit an Artists’s Beware but her professional standards have been awful.
I would very much like to be able for my commission to be completed, to standard, in a reasonable time, which currently isn’t happening.

UPDATE!

I woke up this morning to new photos, which were unexpected and I'm a lot happier given this development.

https://fbcdn-sphotos-h-a.akamaihd.net/hphotos-ak-frc3/1235488_724389840921845_533704177_n.jpg

https://fbcdn-sphotos-b-a.akamaihd.net/hphotos-ak-prn2/1375973_724389867588509_908355461_n.jpg

New muzzle, nose is being remade (it's a placeholder)

I feel that Sharpe19 deserves credit for taking this so well too. She has continued to be understanding and polite and is clearly working hard to fix the unhappiness of this commission.

UPDATE 2

No more contact or progress has been made since 21st October. Suit is now 9 months overdue.

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Comments

( 26 comments — Leave a comment )
kayla_la
Oct. 12th, 2013 04:50 am (UTC)
Hi! This has been approved but it looks like you have a duplicate link where you intended to post the original head for comparison. If you could fix that we'd appreciate it!
lazer_the_hyena
Oct. 12th, 2013 06:46 am (UTC)
I managed to dig up these from the original maker' gallery: http://www.furaffinity.net/view/7300120/

http://www.furaffinity.net/view/7332148/

They might help until the OP can change the link.
corghi
Oct. 12th, 2013 07:04 am (UTC)
Thanks so much, looks like Sharpe did a lot of work to it but it's definitely lacking.In the fifth picture you can see that the eye isn't.. glued right? It just looks weird. Kind of look like it's (the entire head, especially the muzzle) shaved down too much. I love her work but this is.. not comparable.

Love your avatar by the way.

Edited at 2013-10-12 07:12 am (UTC)
morti_macabre
Oct. 12th, 2013 07:17 am (UTC)
Yeah, that one eye is definitely not put in right, and the muzzle is blatantly skinny on the one side.

I'd also agree with the muzzle being shaved down too much. And very choppy.

Definitely fixable but definitely should not have happened after missing so many deadlines in the first place. Very upsetting to see.
corghi
Oct. 12th, 2013 07:25 am (UTC)
Whoa - I just noticed the muzzle.

Quite sad, Sharpe could have done a much better job. I trust her to fix this situation professionally, she's a very good maker.
lazer_the_hyena
Oct. 12th, 2013 07:51 pm (UTC)
No problem! It was pages and pages back, lol, but with diligence I have conquered. Haha.

And thank you, it was made by : http://djinni.livejournal.com/profile who does free icon runs every few months, they do amazing stuff, I love collecting icons from him.

Agreed though, the muzzle was shaved too low and looked to have a bit of a symmetry issue with it as well.
skanrashke
Oct. 12th, 2013 09:10 am (UTC)
It sucks because it looks like a good refurb except for the uneven muzzle and eye.

edit: It being the situation, not the head. (Because its 5am and i slip into local colloquialisms which could be taken for other shit on the internet)

Edited at 2013-10-12 11:27 am (UTC)
norsepaw
Oct. 12th, 2013 12:23 pm (UTC)
I have seen a couple of other heads made by sharpe having a bit uneven muzzle, but this one takes the cake because how you cant see how its uneven on Dukes head. she must have just thrown it together and not looked over.
skanrashke
Oct. 12th, 2013 02:01 pm (UTC)
Can you link a few? I know her stuff can be very hit-or-miss, she makes newbie mistakes often enough for it to stick out in my mind. The muzzle is pretty inexcusable, though. The eye can be redone quickly and if I were taking quickndirty pix(The way I often do) I'd be sure to mention if I planned to replace it to at least put hte persons mind at ease, but yeah, keeping the muzzle and eye like that.. eesh. Does not speak well of her work ethic.
norsepaw
Oct. 12th, 2013 02:14 pm (UTC)
Should i send you a private message with the links?
Or is it possible I can post the links here?(found one of her refurbs seems having the same muzzle problems as Dukes)
skanrashke
Oct. 13th, 2013 04:01 am (UTC)
I don't think they'd have an issue with it if you posted the links here. If an admin says they would just send me a private message if its not an inconvinience
wolf_goat
Oct. 12th, 2013 02:15 pm (UTC)
Wow. The original is way nicer. :/

Unfortunately not surprised to see this behaviour or lack of quality from Sharpe, it's certainly not the first time.
Rebekah May
Oct. 13th, 2013 06:53 pm (UTC)
Whoops, sorry I didn't see that, fixed!
skanrashke
Oct. 12th, 2013 02:05 pm (UTC)
I keep trying to find the original head to compare- it seems your 'original head' link is the same as the refurb turnaround. Relink plz?
Rebekah May
Oct. 13th, 2013 06:54 pm (UTC)
Relinked and fixed! My bad sorry.
sharpecostumes
Oct. 12th, 2013 03:46 pm (UTC)
Wish to update this posting as it's a week or so behind. Alterations requested upon return made when stated:

https://fbcdn-sphotos-f-a.akamaihd.net/hphotos-ak-frc3/1393715_716182471742582_200807926_n.jpg
https://scontent-b.xx.fbcdn.net/hphotos-prn2/1381243_716182505075912_1456153077_n.jpg

Date of upload: Oct 9th after discussion with OP to post to FB as photos being sent via iPhone were not submitting to her email.
corghi
Oct. 12th, 2013 05:36 pm (UTC)
At first I thought it was the angle but it keeps reappearing in every photo - The right eye has a thicker black outline than the other. Other than that, the muzzle looks much better.
lazer_the_hyena
Oct. 12th, 2013 07:48 pm (UTC)
I think the muzzle looks much better in these photos. I agree with others though, the right eye, costume's right, has a bit of a thicker black line around the top of the eye. Great refurb though!
skanrashke
Oct. 13th, 2013 04:03 am (UTC)
I think the dark line on the right(in the photo) eye can be trimmed to make them even and then it'll be all good, just my 2 cents.
spiffystuff
Oct. 14th, 2013 03:07 am (UTC)
The ears look great, at least!
The muzzle is much better but still looks a little uneven? I can't tell if it's just the shadow, the left side seems to have that defining line to break up the nasal bone vs whisker pad, and the right I can't see it?
That's a bit minor, the only striking issue I see is the eyes - people are mentioning the right eye, but I see the (costume's) left eye as having some kind of extra strip of cloth or something impinging on the middle of the iris??
sharpecostumes
Oct. 14th, 2013 04:21 am (UTC)
The black has now been fixed, will be cleaning up the lower edge now on the eye as a little cutting was done. On my cell or else I would add the new link ^^; will do that tomorrow!
spiffystuff
Oct. 14th, 2013 04:27 am (UTC)
Good to hear, it's a really cute design, and I think will turn out fab!
sharpecostumes
Oct. 14th, 2013 03:22 pm (UTC)
https://fbcdn-sphotos-g-a.akamaihd.net/hphotos-ak-ash3/1390586_719266724767490_1234965165_n.jpg

Link! Working on the camera left lower edge to even that up right now :)
lazer_the_hyena
Oct. 14th, 2013 08:28 pm (UTC)
Definitely looks better. I love that icon too, super adorable.
Rebekah May
Dec. 19th, 2013 03:57 pm (UTC)
No more contact or progress has happened since October. Suit now 9 months overdue.

Enough said really.
s0lar5ail0r
Oct. 30th, 2017 05:37 pm (UTC)
Im heartbroken to see this as I have just submitted my own beware on sharpe today for this exact same issue.

my suit was a premade that needed a new hood and a tail to match. over a year of waiting, asking for ANY sort of proof of work, and am met with nothing. ive been waiting over a year.. with 0 proof of work only empty promises of it.

I just asked for my refund as I have 0 desire for this piece anymore. sucks to see this isnt her first time doing it.. probably wont be the last either.
( 26 comments — Leave a comment )

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