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Note to Mods: All artwork had been completed and delivered to the commissioner! I don't wish to post it as this is not a beware about the commissioner, who has been nothing but understanding and patient. :) I can link privately if proof is required.

WHO: Phaet/Phae-et, Momo, Orange.Pekoe, Heml0cke, Momochiismagic, Momoismagic.
Inactive Usernames that are known of: RinMao, Bitter Frost, BitterFryst, Ii-nkwell, Rubunny, Rurubun, and many other names on various other sites.

WHERE: https://inkbunny.net/phaet, https://inkbunny.net/heml0cke, http://furaffinity.net/user/orange.pekoe/, http://momochiismagic.tumblr.com, http://momoismagic.tumblr.com, http://phae-et.tumblr.com
Inactive FA Links: http://furaffinity.net/user/pkmn_eroge, http://furaffinity.net/user/ii-nkwell

WHAT: Joint Auction we were co-hosting together with the intent payment be split 50/50 and work be split 50/50. Sadly the original auction post has been deleted. (2 Sketches, 2 Inked Pieces, 4 Full Color Pieces. I upgraded both sketches to inked due to the wait and my taking on all the work.)

WHEN: April 2012 to present.

PROOF: Original auction poster; I also have payment information (both full amount from commissioner and half amount I sent to Momo) if needed from paypal. The original auction post has been deleted. Ii-nkwell now goes by orange.pekoe on FA most recently.

This beware explains the entire situation, but is namely about Momo's lack of communication, aggressive attitude, account jumping to avoid me/others, and questions on pursuing a refund.

EXPLAIN:

About a year and some ago we held an auction via FurAffinity (so keep in mind we both had accounts and knew the commissioner's username) and we were each given what the commissioner wanted drawn via personal PM from them, with the work split evenly.

Some time later, the commissioner let me know they were having a hard time contacting her. When I first heard about this I confronted Momo in front of our mutual friend and Momo pinned the lack of work on me not telling her what she needed to do or me not giving her the commissioner's contact information, despite the fact they had PM'd her multiple times. I contacted the commissioner myself, sent her the updated info on what they wanted drawn via skype, as well as gave the commissioner Momo's new username so they could contact each other and went on my way.

http://s1096.photobucket.com/user/vellacraptor/media/decidingwhattodo_zpse5b376f9.png.html

Once I had finished my half, the commissioner once again let me know they had not had any contact with her.

http://s1096.photobucket.com/user/vellacraptor/media/caps/firsttryatcontact_zpsc457c6b4.png.html

At that point I talked to Momo directly and asked her to please send them an update message and if she was in a bad way we could figure something out between the two of us or I'd take some of her work. She agreed.

After about 2/3 days not hearing from her still, I noticed she had been active on InkBunny. At this point the client had contacted again worried, so I told them if she continued to ignore us both, I would take charge of the work so they would not be left empty handed. When the next day they said they had still not heard anything back, I decided to post on her journal to get some sort of action out of her since she was clearly ignoring sending the client a message at this point.

http://s1096.photobucket.com/user/vellacraptor/media/caps/calloutviajournal_zpsc5abc947.png.html

It worked and she replied to them nearly instantly.

While I did not mind doing her half of the work, I hadn't expected to hear back from the commissioner themselves that I was now in charge of it instead of her.
(Again I DID NOT at all mind doing work for them! They has been nothing but patient and I appreciate that and am MORE than happy to get them their owed work rather than have them wait longer based on her response.)

http://s1096.photobucket.com/user/vellacraptor/media/caps/otherartisstagrees_zps14f166e8.png.html

I asked if they could forward their correspondence so when I asked for my half of the payment back from her I'd have records of their conversation and her handing the work over to me for paypal evidence if needed. I was more than a little shocked to see she had posted my 'worst case' scenario as option one, as well as that she HAD been able to pay rent up through July. Also, she had lied about not being online to the commissioner, as well as saying she didn't know what she was supposed to be drawing when I had told her via skype some time ago, as well as the commissioner PMing it to her.

http://s1096.photobucket.com/user/vellacraptor/media/caps/Messagefrommomotocomm_zpsb30ff11b.png.html


I confronted her via skype, and at first was ignored once again.
So, I decided since she was online via her posting to her momochi blog to send her an invoice;

NSFW: http://s1096.photobucket.com/user/vellacraptor/media/caps/morganactive_zps1d55f2d6.png.html

http://i1096.photobucket.com/albums/g323/vellacraptor/caps/invoice2_zpsc2e6b603.png

to which the next day she instantly replied, surprisingly aggressive:

( Text Log Here )

She mentions a few things here I'd like to point out. One being not online, when in-fact she had been active and posting on her new tumblr, again actively ignoring us. Two, that she had to sell things and had had a hard time getting rent when in a June journal she says she's gotten very large new commissions that paid for full everything she needed. Lastly, at the time I messaged her on skype I was unaware of her huge backlog other than that of the auction work that wasn't done and the three new commissioner's large commissions.

http://s1096.photobucket.com/user/vellacraptor/media/caps/confirmingjunerentpaidfor_zpsa92e5bd5.png.html

The only thing I can agree with is that she obviously has lost interest, but if that were the case she should have informed me and the commissioner so we might have worked something out sooner.

I've sent her an invoice for the refund and given her a deadline, so hopefully she'll be able to comply. Other than spamming the reminder button, I am unsure if I can contact paypal directly about it? Any advice on what to do would be greatly appreciated. :)

//Edit

On the 22nd of July she finally contacted me and spoke to me about an unrelated matter via skype, but no mention of where we stand on the invoice. She did however mention something about actually working on her backlog, but I've nothing to confirm this other than her word.
It's now August and I've sent another reminder on the invoice, though this time she's not been super active online.

//Edit 2

She posted a journal on her accounts about moving house and getting all her dues owed up to by the 20th of August. I've sent her reminders as well as trying to contact, but nothing thus far and she's failed to live up to the due date she set.

//Edit 3

I sent her a paypal notification many times, and it was only until I expressly stated in one that I'd be contacting paypal that she sent me a text message asking me to please not do so and she'd pay me back asap. I agreed.
Since then she's been active online, and messaged me via skype but nothing about the funds she owes me. She's account jumped again, but seems to have gone dark once more as people/her owed commissioners discovered her new account.

I sent a PM to her new account expressing my concerns, but despite her being occasionally online she's not replied. I've not heard from her in over a week as of 9/30/2013


//edit 4 - 10/14/2013

I've contacted paypal over this; because the date is too far back they said the only thing I can do is continue to send reminder invoices; however I've notified them of her continued actions so they've submitted her account to the fraud department for review for taking payments for services and not delivering/keeping contact with customers. (They said I could take her to small claims, but over 70$ I feel that's a bit silly.)
If you do have an outstanding transaction with her, I'd urge you to call if it is within the dispute date before it is too late. If yours is past the due date, it's possible to call paypal and at least notify them if she hasn't been keeping contact to add to the fraud claim.
Normally I've very patient, however if she had time to be online to mess with her Gaia Avatar and post (since she's on my friend list it gives me updates), then she had time to at least throw up a quick journal or reply to my pm or even text me.
I've sent her a final invoice to her new email and told her I'm contacting paypal over this. At this point I'm done with this ordeal and this remains unresolved.

11/13/2013 -This morning I received an email from paypal notifying me that the invoice for the refund she owed me had been paid, thus this transaction can be marked as resolved. :)
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 13 comments — Leave a comment )
kayla_la
Oct. 5th, 2013 04:20 am (UTC)
Hi! Do you think you could put this entry under a cut? It's a little long. Thank you!
vellacraptor
Oct. 5th, 2013 06:07 am (UTC)
No problem! I thought I had but I guess it didn't copy right. xD'
Hopefully I did it right? ^^'


Edited at 2013-10-05 06:09 am (UTC)
oceandezignz
Oct. 5th, 2013 06:13 am (UTC)
Its fine now. :)
0acorn0
Oct. 5th, 2013 04:38 am (UTC)
Holy crap that's a lot of usernames.

That really sucks, and this is why I don't like doing collabs very often.
mazz
Oct. 5th, 2013 04:58 am (UTC)
That sucks she outright abandoned doing her part of the auction.
I commend you for making sure the customer got what they paid for though. Even if it cost you money to do so, It was a very kind thing to do.
nakoothetauren
Oct. 5th, 2013 05:39 am (UTC)
oh... oh no. I love Momo's work. :CCCC

This all really really sucks and I hate to see this happen. Man she seemed so nice from what I had seen watching her. S: Glad to see this. Thank you for saving me some strife in the future.
aerotheacrobat
Oct. 5th, 2013 01:16 pm (UTC)
Wow, this bothers me a lot. She's owed me art since April and she keeps missing her "mass drop off" promises and times she said she would e-mail me mine. In fact, my icon in in one of your screen shots. I've been patient since she said she'd be moving, but seeing her active on new accounts makes me feel uncomfortable now. :(
sunshine_sweets
Oct. 5th, 2013 04:06 pm (UTC)
Oh goodness, I have to say this this has happened to me as well.

I'm also waiting for the 'massive drop off' since the beginning of the year. >:

aerotheacrobat
Oct. 7th, 2013 08:07 pm (UTC)
I sent her a very to the point note. So lets see what happens. I'm very non confrontational, so not sure how well this will go. Though it might put a fire under her to get moving if people are getting upset and being vocal.
vellacraptor
Oct. 7th, 2013 01:53 am (UTC)
I'm terribly sorry you've had to deal with that. :(

It wasn't until I found out about the auction work that I even knew she had such a massive queue, wherein I contacted some of the persons she delt with. They also have been fed the same excuses, some multiple times, and I know many of her friends have tried to talk to her about this...but she just seems to rinse and repeat without taking advice or help. :(

We've suggested people with your concerns (who've asked us about it) to post bewares, and a few said they would. At this point the main reason I'm posting mine is because I just want to warn people so no one else falls into this cycle.

Again I'm so sorry you've had to go through this. ;_;'
aerotheacrobat
Oct. 7th, 2013 07:22 pm (UTC)
I sent her a very too the point note, and about to e-mail it as well. Giving her a last chance before I go directly to my bank to charge back and file a complaint against her with paypal. :( I thought she'd be great for an idea I had and I saw she had done commissions before. I have screen capped everything, and am formulating a beware as well. I was already considering it before this post.

No need to be sorry about anything. I'm glad you posted so I know she's been jerking me around and I wasn't just being paranoid.
vellacraptor
Oct. 14th, 2013 04:27 pm (UTC)
I've contacted paypal over this; because the date is too far back they said the only thing I can do is continue to send invoices; however I've notified them of her continued actions so they've submitted her account to the fraud department for review for taking payments for services and not delivering/keeping contact with customers.

If you do have an outstanding transaction with her, I'd urge you to call if it is within the dispute date before it is too late.

Normally I've very patient, however if she had time to be online to mess with her Gaia Avatar and post (since she's on my friend list it gives me updates), then she had time to at least throw up a quick journal or reply to my pm or even text me.

I've sent her a final invoice to her new email and told her I'm contacting paypal over this. At this point I'm done and this remains unresolved.
vellacraptor
Oct. 14th, 2013 04:27 pm (UTC)
woops sorry I didn't mean to reply to you haha
( 13 comments — Leave a comment )

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