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Advice: How Long is to Long?

I ordered three commissions last year on December 16th totaling 25 dollars. I have emailed the artists a few times and the first update I got was a sketch of two out of the three commissions. This didn't arrive until April 14th. She had some drama in her own life, so I let it slid. Since than, she has been posting nothing but the occasional personal piece and has not responded to my emails at all. She has posted that she is going on a hiatus and that she will answer emails when she gets back...am I just being to picky? I know art can take a while...but she hasn't posted a que other than a single post that stated 13/30. I was just curious is anyone had any advice...

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( 9 comments — Leave a comment )
Sep. 25th, 2013 07:44 am (UTC)
You are being entirely too patient. Unfortunately it is well past any deadline with Paypal, though if you paid with a credit card you may still be able to get your money back.

Post the rest of the story here, with the proof required. The rest of us should know about it in full.
Sep. 25th, 2013 07:47 am (UTC)
Thats what I was afraid of. v n v I actually just got through sending her an email asking for a refund. I almost want to wait and see how that goes...would a week be to short of a time to allow that email to sit?
Sep. 25th, 2013 08:08 am (UTC)
I think it'd be best to wait for an answer, but no longer then a week at best! This would make for a suitable Beware, sadly.
Sep. 25th, 2013 08:14 am (UTC)
Ok. I really don't want to...shes honestly a very nice girl...): I would definitely prefer for her to respond...but I have a sinking feeling that she won't. After a week, I will post a beware and just hope for the best...
Sep. 25th, 2013 02:42 pm (UTC)
Taking someone's money, not giving them anything for it, and not even communicating is NOT what a 'nice' person does.

Being 'nice' does not excuse bad business practices. There's no reason for you to feel bad about saying you didn't get what you paid for. She messed up, not you. It's on her that she hasn't followed through with her obligations. Definitely give her one last chance, but if she doesn't respond, please post a beware so others can be informed about her.
Sep. 25th, 2013 07:47 pm (UTC)
Oh, I know it doesn't excuse it...I just wish it hadn't come down to it. ):
Sep. 26th, 2013 12:37 am (UTC)
Yeah, it's never fun when it gets to this point, but sometimes it needs to be done. Hope she pulls through this time.
Sep. 25th, 2013 08:28 am (UTC)
I'd give her a week, and if it is not resolved by then, post here.
Sep. 26th, 2013 11:59 pm (UTC)
Message her, be firm and make it clear that you would like a response as well as either a refund or results. Don't be rude, but don't be overly nice. I am a slow artist, so I am used to getting notes and I will happily speed up work on a commission for anyone who pokes me. However, if they act like a butt I tend to remind them that I specify how slow I am and ask that they be polite when they ask for me to work faster ;)

I think no progress and slow response is being really rude to you and you give her a week, maybe two and then post a Beware. Be sure to inform her that is what you will be doing...

It's less the wait than the lack of progress and communication to me, but that is still a long wait. Hope it works out!
( 9 comments — Leave a comment )


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