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Chevi/Shizuworks - Resolved

Who: Chevi/Shizuworks

Where: Main account (ABANDONED)
Her commission account (in use and is still offering more commissions/adoptables/customs on it suspended since Sept. 19)

What: 2 flat-coloured commissions (one waist-up and one chibi; each cost $30, which adds up to $60, however I've decided I don't need the chibi anymore and just requested a refund)

When: February 4 - September 30

Explanation and Proof:

February 4: I emailed Chevi when I noticed one of her reminder journals for her very final commission offer (which means on the 10th of February, she'll no longer accept commissions). I asked her what I want (see the "What" section), and she charged $60 and asked for when I want them done. I told her to have them ready by the 1st of March and paid her $60.

Screencap of the email for my commission request
PayPal receipt

A few days passed and it's already past the deadline, but I've read a journal post on her commission account (it was posted on Mar. 1) saying that she's sick, which is understandable. So I gave her time to get well.

March 27: Chevi made a journal in her commission account stating that she's moving by Monday and won't be online for a while until everything's settled down in mid-April (again, understandable).

For several months, she's been taking more new commissions/custom designs (despite claiming that she's no longer accepting commissions; she even opened commissions on a DA journal, but it was since deleted but I didn't get a screencap of it, unfortunately) and doing a dozen or so batches of adoptable designs (I only adopted two of them).

August 7: I've sent her an email about the update on my two commissions since they've been overdue now at this point. She promptly responded the day after that, saying she'll have them done before the end of the month. So I agree to wait a little longer.

Email convo (note I got the amount of months wrong in the first email I've sent her that day. Hence the title "whoops date confusion")

August 28: I've sent her an email, telling her that I don't need the chibi commission anymore and would like a $30 refund. Chevi responded 4 days later, saying she'll get to my refund by the end of next week, as well as my waist-up pic. I, once again, agreed to wait. She later emailed me on September 6 that she'll be refunding me once the chibi commission spot is taken, as well as mentioning that my waist-up will be done between Sept. 8 (Sunday) and Sept. 11 (Wednesday).

Email convo so far

However, on Sept. 9, Chevi puts up a journal saying she's sick and bed-ridden. So as always, I gave her time to recover.

September 13: I received an email from Chevi, telling me that no one bought a chibi spot from her yet (I told her not to give up) as well as letting me know that the waist-up is delayed due to illness for most of the week, saying she'll work on it over the weekend.

Recent update email regarding the refund/commission/her status

Since then, I hadn't heard anything about my waist-up.

---

In closing: I've been conducting business with Chevi for a few years with no issue (and got the pics I've paid for), up until the recent problem rises and I've been strung along for more than half a year.

---

ETA (as of 9/30/13): I received the completed waist-up on Sept. 22. The pic can be found here (NSFW for tasteful nudity). I also recently received my $30 refund today. And with that, my issue with Chevi/Shizuworks is resolved.
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Comments

( 72 comments — Leave a comment )
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houndofloki
Sep. 19th, 2013 01:11 am (UTC)
I had a similar experience with her. I had bought chibis and a prepose from her in the past with no issue, but when I bought a larger (two character shaded) commission from her it was a major hassle.

Several months went by with no updates, so I contacted her and we agreed to set a deadline. It was missed. We set another deadline, this time just for an approval sketch (I was trying to make it easier on her by suggesting that). Also missed. She ignored the next note, although she did read it.

Three months later (after no communication) I randomly received the finished product (no approval sketch was ever given). It was sloppily colored. The shading appeared to be dodge and burn, and part of the pattern fill she used for the male character's shirt hadn't been cleared off part of the female character's hair, so she had red cloud filter hair on part of her head. Her tattoos were also left off. I was just relieved to get something out of her, so I never bothered pursuing edits on it and chalked it up to "lesson learned".
latiro
Sep. 19th, 2013 01:21 am (UTC)
Good grief. I'm very sorry to hear about your issues with her. I, too, will chalk my issue with her as a lesson learned, whether I get the completed commission and refund from her or not
zackfig
Sep. 19th, 2013 02:11 am (UTC)
Why am I not surprised?
vexinglyyours
Sep. 19th, 2013 03:26 am (UTC)
Upsetting, but good to see other people making a stand against her. Sorry to see you having issues with her as well, Lati :(
hamburger
Sep. 19th, 2013 04:00 am (UTC)
I love to give people the benefit of the doubt, but at her current age and inability to stop taking in more work then she can handle I just get the feeling that Chevi isn't going to ever change. I would certainly never feel comfortable recommending her to anyone after years of the same song and dance.
latiro
Sep. 19th, 2013 04:20 am (UTC)
I most definitely agree
zackfig
Sep. 19th, 2013 11:56 am (UTC)
adzuki
Sep. 19th, 2013 02:04 pm (UTC)
I think it is a little scary she doesn't keep a private list of those people whose commissions she is currently working and instead is begging commissioners to remind her who she is doing work for to not be suspended.

Is this a thing FA admin is doing? I think it is nice if they are cracking down on repeat offenders of biting off more than one can chew and leaving people hanging with no product.
(no subject) - intj_reflection - Sep. 19th, 2013 02:21 pm (UTC) - Expand
(no subject) - adzuki - Sep. 19th, 2013 02:31 pm (UTC) - Expand
(no subject) - yuki_fox_demon - Sep. 19th, 2013 08:59 pm (UTC) - Expand
(no subject) - daigonite - Sep. 19th, 2013 09:08 pm (UTC) - Expand
(no subject) - latiro - Sep. 19th, 2013 09:09 pm (UTC) - Expand
(no subject) - yuki_fox_demon - Sep. 20th, 2013 02:29 am (UTC) - Expand
(no subject) - latiro - Sep. 20th, 2013 02:32 am (UTC) - Expand
daigonite
Sep. 19th, 2013 06:26 pm (UTC)
Honestly I don't understand why people wait so long with so little contact or such unreliable commission status (i.e. taking on more commissions without finishing yours with an established cue). With that little progress or indication I would have probably set in a refund by now.

I tend to use a flexible cue, and sure, sometimes illness and school and work get in the way of that but this is pretty ridiculous. Did you get your refund for the chibs? I'm not sure if I accidentally didn't notice because it seems like you didn't mention if you did or not.

Quite honestly the moment I read "For several months, she's been taking more new commissions/custom designs (despite claiming that she's no longer accepting commissions; she even opened commissions on a DA journal, but it was since deleted but I didn't get a screencap of it, unfortunately) and doing a dozen or so batches of adoptable designs (I only adopted two of them)" I started to feel a bit uncomfortable. I've had commissions take months and gone through hell to get them done but I didn't outright lie to my clients by taking extra commissions under the table! Finish what you got on your plate!

If she sends up a WIP or something soon I wouldn't be too massively upset but otherwise this is pretty ridiculous.

Edited at 2013-09-19 06:27 pm (UTC)
latiro
Sep. 19th, 2013 08:35 pm (UTC)
I haven't gotten my $30 refund for my chibi yet

as for the commission management thing: I always finish what I took before opening more. Heck, I'm working on one more commission I was paid for so I can open up some iron artist spots
(no subject) - daigonite - Sep. 19th, 2013 09:05 pm (UTC) - Expand
(no subject) - latiro - Sep. 19th, 2013 09:11 pm (UTC) - Expand
kairi_koitra
Sep. 19th, 2013 07:51 pm (UTC)
I really wish she'd post a work list I'm so tired of dealing with her. I feel your pain its now been close to three years for a pic from her my bf got me. Two well now three summers ago. The only way I get any progress from her is if I email her and demand it. She sent me lines two months ago and I still haven't gotten the color work yet.

She just posted a progress screenshot on her fa journal and my work is no where to be seen. I've had it with her honestly she is the WORST person I've ever worked with.
latiro
Sep. 19th, 2013 09:01 pm (UTC)
I'm very sorry to hear about it. I've noticed mine wasn't in the screencap, either

my experience with her usually wasn't really bad (starting way back in 2008) as the majority of the commissions I've bought from her was streamed and done quickly. And up until just now, it pretty much went downhill, what with several excuses and whatnot

'tis a shame, really. The art style's cute, but her commission management is just terrible

Edited at 2013-09-19 09:03 pm (UTC)
bazeel_pooka
Sep. 19th, 2013 08:01 pm (UTC)
Administrative action has been taken against this user in regards to refusal to provide evidence of a queue, and refusal to contact many customers in over 2 years.
latiro
Sep. 19th, 2013 08:37 pm (UTC)
oh good! Maybe then, people on FA wouldn't go through the similar problems that Chevi's commissioners went through
intj_reflection
Sep. 19th, 2013 08:01 pm (UTC)
New DeviantArt account for her adoptables: sugarworks-adopts
yuki_fox_demon
Sep. 19th, 2013 08:56 pm (UTC)
The fact that she says she's going to CONTINUE to do adopts because that's her main source of income absolutely does not sit well with me when she owes so many commissions. I fear this is unfortunately only going to worsen her situation...
(no subject) - neolucky - Sep. 20th, 2013 12:50 am (UTC) - Expand
kayla_na
Sep. 19th, 2013 08:14 pm (UTC)
Man, I really feel bad for the people she pretty much jacked. :\ 2 years is definitely not an acceptable timeframe to have a customer wait.
lackoflollies
Sep. 20th, 2013 01:44 am (UTC)
I got a chibi commission from her too, and now it's past the point that I can do a paypal chargeback.

Fuck.
zackfig
Sep. 20th, 2013 02:11 am (UTC)
And her account is suspended now.

I say good luck to those that are owed, I doubt they'll get anything back at this point.
shinigamiinochi
Sep. 20th, 2013 03:23 am (UTC)
me too
I have a similar issue. I purchased about $150 worth of art (two adopt art bundles were purchased back in december). I hadn't heard a word from the artist until I finally emailed them today. I was promised a finish date of mid October, so time will only tell -_-
dannyazazel
Sep. 20th, 2013 03:29 am (UTC)
I think what bothers me the most is it feels like she's just trying to pull the wool over every bodies eyes to what she's doing.

And I might actually believe she just had a string of bad luck in real life (I've had it happen before) if she didn't upload and work on adoptables, and even consider taking customs.

I really hope she just gets her backlog done. It's a monster of one but I'm sure she could do it if she actually wanted to.
daigonite
Sep. 20th, 2013 03:34 am (UTC)
So I went through the journal again, is it true that her cue consists of over 200 items? If so, HOLY CRAP she's gonna have to bust some serious ass to get that stuff done if she's gonna earn her reputation back whatsoever... yikes.
latiro
Sep. 20th, 2013 03:40 am (UTC)
last time I've heard, yes it's about 200+
(no subject) - intj_reflection - Sep. 20th, 2013 04:06 am (UTC) - Expand
(no subject) - daigonite - Sep. 20th, 2013 04:13 am (UTC) - Expand
(no subject) - neolucky - Sep. 20th, 2013 05:53 am (UTC) - Expand
(no subject) - intj_reflection - Sep. 20th, 2013 06:50 am (UTC) - Expand
(no subject) - daigonite - Sep. 20th, 2013 11:27 am (UTC) - Expand
(no subject) - kairi_koitra - Sep. 20th, 2013 06:42 pm (UTC) - Expand
(no subject) - daigonite - Sep. 20th, 2013 06:51 pm (UTC) - Expand
(no subject) - oceandezignz - Sep. 20th, 2013 07:00 pm (UTC) - Expand
(no subject) - neolucky - Sep. 20th, 2013 09:20 pm (UTC) - Expand
(no subject) - zackfig - Sep. 20th, 2013 11:57 am (UTC) - Expand
(no subject) - intj_reflection - Sep. 20th, 2013 02:15 pm (UTC) - Expand
(no subject) - spiritlobo - Sep. 22nd, 2013 04:10 am (UTC) - Expand
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( 72 comments — Leave a comment )

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