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WHO: Astralabortion/exoditedragon: https://www.furaffinity.net/user/astralabortion

WHERE: Anthrocon 2013

WHAT: A two-character traditional art piece of my fursona and my husband's fursona.

WHEN: Commissioned on the last day of anthrocon, paid via paypal. No contact has been made since.

PROOF:


Screenshot of payment: http://i.imgur.com/nhYubM6.png

Screenshot of attempts to contact via his publicly available AIM: http://i.imgur.com/XCudTJY.png

Screenshot of comments on page: http://i.imgur.com/fAbRmrX.png
http://i.imgur.com/B3s75w8.jpg

Screenshot of notes:

Note that was sent, was opened/read, no response: http://i.imgur.com/z8EcZI9.png

Final note that was sent today, 8-21-13 http://i.imgur.com/nVlcRHq.png

Commission Queue, on which I'm still not listed: https://docs.google.com/spreadsheet/ccc?key=0Ap4naVuBuS7adF85cVZ1Q3BjcTFfWEpSMjhqNjVBaHc#gid=0




EXPLAIN:

My husband (raziel0682) and I commissioned Exodite on the last day of Anthrocon 2013 at the urging of a friend. At the time, he asked that we pay him via paypal. We did so, paying $50. He assured us work would be started that day.

So, we waited. I sent him a note shortly after AC about the commission. He opened it. Didn't respond.

I commented on his page. No response. Commented again a few weeks later. Again, no response or acknowledgement.

I sent him IMs via his publicly available IM screenname. No response.

As of now, all attempts to contact him have met with nothing. He makes public entries about livestreaming, about working on his queue (a massive list that can be seen here: https://docs.google.com/spreadsheet/ccc?key=0Ap4naVuBuS7adF85cVZ1Q3BjcTFfWEpSMjhqNjVBaHc#gid=0 but has not responded AT ALL to any of my attempts to contact him.

I have sent him one final note asking for contact, with the intent of pursuing legal action if there is no response.

All I wanted was some progress shown, or even just some sort of contact. But his continued ignoring of all of my attempts has made this transaction a considerably soured one for me.

He's posted on his journals numerous times about how he's going to contact everyone he owes art to, how he's going to respond to all his notes, but mine sit...he's read them, but no response.

Edit: This has since been resolved via very polite note and refund.

Screenshot of note/response to my note: http://i.imgur.com/HtswEjS.png

Screenshot of refund: http://i.imgur.com/1Ab2t4v.png
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 10 comments — Leave a comment )
kayla_la
Aug. 24th, 2013 03:04 am (UTC)
Hi! We've approved this but could you go back to your paypal screencap and block out Exo's email address? Also, your cut appears to be broken. Thank you!
talakestreal
Aug. 24th, 2013 04:42 am (UTC)
Should all be fixed now. :)
dinogrrl
Aug. 24th, 2013 03:25 am (UTC)
Anthrocon being July 4th-7th (just FYI for those of us who don't attend the con!).

Sadly, this isn't new behavior from him, lack of communication is what most of his other bewares here are about. I really don't know what to suggest besides what you're already doing. :/ Though I feel that threatening legal action at this point is a tad excessive, but I tend to be rather cautious when it comes to that sort of thing.
talakestreal
Aug. 24th, 2013 04:50 am (UTC)
Thankfully, he finally did contact me, and he was actually quite pleasant about refunding my money. It made the situation considerably better that he was polite and apologetic about everything. Doesn't excuse the ignoring, but does make me less of an angry customer.
dinogrrl
Aug. 24th, 2013 02:44 pm (UTC)
Glad to hear it! Though, as you said, it would have been better not to happen at all to begin with.
weirdmisty
Aug. 24th, 2013 05:25 am (UTC)
Well, at least he was very courteous in his response, and good on him for actually giving a refund when he offered it. Still, I can't help but think that if it really is that impossible for him as an artist to manage at least a big of communication with commissioners, perhaps he should reconsider doing this sort of work.
oceandezignz
Aug. 24th, 2013 05:29 am (UTC)
Retagging as resolved, per your edit. Glad you got the cash back!
anjel_kitty
Aug. 25th, 2013 01:50 am (UTC)
Geeze Xo. Why does he even take commissions anymore? Its not like he *needs* the money and its so often that he just takes forever to get them done. He's an amazing artist but really not the kind that should be doing the commission thing as much as he does
anuvia
Aug. 26th, 2013 04:48 am (UTC)
Oh wow, seeing this made me realize I commissioned them at RF last year and forgot about it and haven't heard back since @_@;
Should get on that!
brakker
Aug. 28th, 2013 02:36 am (UTC)
Im really glad you posted this up. I had a 600 dollar commission with him once, after after it not getting done after 22 months, I had to threaten legal action to get any kind of response as well. I never posted a beware, but seeing him pop up again makes me wish I had.
( 10 comments — Leave a comment )

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