Edit 2: As of October, the artist has posted an apology journal on her commission account over at FA. Whether or not the artist has finished all the artwork she owes to her commissioners is unknown at this time. My issue has been resolved but I still offer some fair warning against commissioning until the artist has had time to fix her reputation.
Edit 1: As of August 2, 2013, this artist has deactivated her deviantArt account and her tumblr page.
WHERE: Fur Affinity (links above)
WHAT: An animated icon
WHEN: Purchased March 23, 2013 - still waiting today, July 30th, 2013 with no updates.
http://i.imgur.com/uOdHzeR.png - Proof - Confirmed Payment e-mail from PayPal. (Artist's and my real name were used so I blocked them here)
PROOF: (Please Note: I am xkid0)
http://i.imgur.com/Tf3kQbt.png - I make my payment and she confirms to have received
http://i.imgur.com/BSGzgPK.png - 3 months later, I ask for an update after there have been no commission uploads and no note/journal to her commissioners
http://i.imgur.com/Rc0GlDG.png - Wondering if she's somehow more active on her deviantArt account, I visit her there, only to find she's responding to a commission inquiry. The hidden comment was made the same date, only she hid it a few days later
http://i.imgur.com/FT6jUce.png - I send a note to the commenter whose comment was hidden, asking if they've been waiting for a long time and if they've had trouble getting in contact with her just for confirmation. They agree
http://i.imgur.com/Kn9TsPD.png - They send no updates/shouts/notes to waiting customers but continue replying (very quickly) to inquiries and accepting more commissions on top of their current work load.
http://i.imgur.com/PptA1o6.png - At the suggestion of another user, I send them a note. It has gone unread and unreplied (note Outgoing box)
http://i.imgur.com/X8gXuTi.png & http://i.imgur.com/9Yfryzh.png - Two other users have been previously asking for updates on their commissions, having their comments/shouts removed by annilius a day or two later.
http://i.imgur.com/1TTigQM.png - I send one of them a note, asking how long they've been waiting and they tell me they've only been given excuses in return
EXPLAIN: I'd seen the work this person did for others and everyone seemed pleased. Everything seemed fine at first - I expected a bit of a wait but I did not expect to be ignored after three/four months while she continues taking on new commissions. Normally I am very patient and I can wait over a year for an art pieceas long as an artist updates frequently and lets me know what's going on in their life or if my commission will be delayed. I do not ever believe that I should have to harass and pester an artist in order to receive what I have paid for - I am trusting them as someone who made a business transaction to responsibly get the work done or let me know what's going on in a professional manner. I asked other users only because I want to be 100% sure that it's not just 'me' feeling paranoid that I'm not getting any thing from the artist or being ignored. Annilius has been ignoring/hiding comments calling her out on her sudden lack of work ethic but without hesitation, accepting new commissions.
I do not like bullying or anti-artist posts of any kind but this is so that others don't send their money off and receive nothing in return.