I get a lot of inquiries from people about helping them with logos, drawings, custom products, ect. And quite often, I get a blank face and "you're going to charge me?" or "you can't do this for free? It won't take long", when I bring up my rates. What's the best way to explain to someone that this is a business, and that time/effort/supplies do not come for free?
I really don't know how to confront this anymore, as people don't seem to understand when I explain the previous to them. And even if I don't have outstanding work, that doesn't mean that my free time should be used for an unpaid job either. I've invested hundreds of dollars in my Adobe bundle, camera equipment, art supplies, ect. I don't break even on those by giving out free art.
Also, in regards to contracts: I've decided to require a contract, or an email stating the expectations of the project for everyone, including friends. If you have any personal experiences working with friends, or how you did your contract, I'd really like to hear them.