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Requesting Advice

This is my first post here, so bear with me as I make sure that I do this right.

I don’t want to put up a beware on this artist if I don’t have to, but I’m beginning to get a little irritated and would like a little bit of advice.

This particular individual makes his living off of art; any and all bills, expenses, etc. Back in April 2012, I sent an artist and friend of mine $85 for a commission to help pay a bill of his for the month. This commission was for a series of sketches to be turned into a collage of sorts, cleaned up sketches, no inkwork or color of any sort (artist said he’d like to color some of them, but that’s at his own discretion).

About a month goes by, and he gets a hold of me and informs me of some thumbnail work he was doing for the commission. Initially, I thought that everything was going to be just fine (and he said he didn’t imagine it taking very long either, so that was another plus).

As time goes by, however… I don’t hear anything about my commission. As I’m watching other peoples’ pictures get finished and uploaded, I’m still twiddling my thumbs and wondering when my turn will come. It’s been a little over a year now, and I’m just now getting rough sketch WIPs for my commission (received at the end of May ’13).

This guy is a friend of mine and I trust him, but I don’t think I should have to wait much longer, and I don’t want to have to ask for a refund now that I’ve at least seen -something-.

Advice and thoughts?


6/23/2013 edit - Got a hold of artist after work. Some apparent miscommunication was had, and hashed out the rest of the necessary WIPs. Things appear to be going in the right direction. He was also understanding, too, so that's nice.

7/1/2013 edit - Picture was finished up to my level of satisfaction. Artist apologized for the wait and miscommunication too, which was nice. Can I have this marked as resolved? Thank you kindly.

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Comments

( 3 comments — Leave a comment )
onesteptwo
Jun. 22nd, 2013 09:21 pm (UTC)
Being friends doesn't mean they aren't conducting a business transaction with you. Be upfront, tell them you want a timeline as it's taken a year to get even sketchy WIPs and if they don't stick with it, ask for a refund. You paid for a product, you didn't offer to pay their bills without getting anything back.
thecreativepen
Jun. 23rd, 2013 08:19 pm (UTC)
Preach it. Agree with everything.
dinogrrl
Jun. 23rd, 2013 12:16 am (UTC)
This is why I try not to do business with friends (or family, for that matter)--it's so very difficult to separate friendship from business.

Friend or no, you didn't loan him money, you paid for a product. A year for rough sketches alone is rather long, imho, unless there were some extenuating circumstances going on. You need to remind him that while you're his friend, you paid for this product, and you need to receive it. Set a deadline, whether for further sketches or a final product or however you want to work it, and if he is unwilling or unable to do the work by then, you'd like a refund minus the work already done.
( 3 comments — Leave a comment )

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