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May 24th, 2013

WHO:
http://www.furaffinity.net/user/nathradas/
http://nathradas.deviantart.com/
http://oroboros.de/

WHERE: ON FurAffinity via notes and through e-mails.

WHAT: It was a SKETCH for $35. I know that seems a bit pricey for a sketch but I really liked their style and I figured they would draw my chara epicly.
Their quality of sketches: http://www.furaffinity.net/commissions/nathradas/

WHEN: April 14th, 2013

PROOF:
This started out on one of Nathradas' streams. I should have taken a screen shot then but I didn't, thinking that there WOULDN'T be any problems in getting what I want. She said to e-mail me the form and so, I did.
http://img607.imageshack.us/img607/9066/proof1ac.png

And here is proof I sent payment:
http://img15.imageshack.us/img15/6941/proofofpayment.png

And she said mine will be drawn tomorrow! So I was excited.
http://img809.imageshack.us/img809/1247/proof2y.png

EXPLAIN: I commissioned this artist thinking that they'd do my character justice so after waiting for the next day for the stream... That never came. So, I was patient since I did say that there was no deadline for my commission but after receiving not a single message at all since then, I was growing a bit worried. So, after 9 days I messaged her again.

http://imageshack.us/a/img703/4331/proof3r.png

And I got a fast reply.
http://imageshack.us/a/img854/117/proof4c.png

So she said she'll be working on it in a few days so naturally, I waited. Then, I saw a journal posting on FA saying that she'll be streaming! So I was hoping that this would be the day of her doing my sketch and sadly... it was not. She was sculpting and I did not want to just out right ask while in stream so I waited once more. After it was nearing a month, I sent her another note, asking for a refund. I figure at this time, she was either not wanting to draw my char because she was uploading lots of art on her tumblr and ignored my latest sent note.

http://gyazo.com/b7607a5c4eedbeac3589c750c48c503f

This was when I sent her several e-mails and even a message through skype about my commission. None of which she ever replied to.

Skype: http://gyazo.com/3186377c2d5ee4f72f82fa72d01415e6
E-mail: http://gyazo.com/9c3660e875b0fcda3f06400c2aedb54c (sent to her teatime one)
other e-mail: http://gyazo.com/1f677200cf1e1e61c8987f14ff6e2168 (sent to her rukh oone)
All of which are listed under contacts on her website. (Didn't bother blocking out my name since it's common, idgaf)

And I have a feeling she's ignoring me or whatever since she's been uploading art on her tumblr ever since... And I did not see her tumblr until it has been a month passed. I still believe as a commissioner, I should be sending notes/e-mails to know how things are going, right? But at this point, I am unsure of what to do. I cannot do a paypal charge back because it was sent as a gift at the time because I thought it would be done soon.

EDIT!
Seems she replied to her new e-mail she posted up and said she'll be giving me my refund by the end of the month or by the new commissions she'll be taking.
http://gyazo.com/daddfe04574053fe3ea5c764f125add5
Now to wait about a  week for any results.

EDIT 2!:
Refunded in full.
http://i.imgur.com/m93KTgF.png

Current Mood: Annoyed.
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Comments

( 43 comments — Leave a comment )
neolucky
May. 24th, 2013 11:29 pm (UTC)
I've allowed this post to go through but I have a few concerns:

- Is there any way you could condense your post down? For some reason the text has large spaces, stretching your post out. Maybe make it under a cut instead?

- Do you have a screenshot of your payment to Nathradas? I'd like to see proof of payment and the timestamp for that.

- Your last two screenshot links are the same one.
jemindra
May. 25th, 2013 12:09 am (UTC)
Is it fixed?
I managed to condense it, I think. As well as adding a screenshot of me paying Nathradas and fixed the last two screenshots~
Re: Is it fixed? - neolucky - May. 25th, 2013 07:23 am (UTC) - Expand
tealmoonxiv
May. 25th, 2013 12:32 am (UTC)
Never send payment as a gift. You can't get it back if something goes wrong and both parties can get in trouble.
aerospiritual
May. 25th, 2013 03:40 am (UTC)
This doesn't surprise me in the least.

She still owes me $155 from August, 2011, and communication has been absolutely spotty at best- and I know I'm not the only one dealing with a lack of response on her end. I'll be posting a beware of my own very soonish, I think.
tealmoonxiv
May. 25th, 2013 07:01 am (UTC)
Do it.
(no subject) - aerospiritual - May. 25th, 2013 08:22 pm (UTC) - Expand
(no subject) - tealmoonxiv - May. 25th, 2013 09:25 pm (UTC) - Expand
marus_puppy
May. 25th, 2013 04:09 am (UTC)
I'm super disappointed as I really like her art!

Maybe someone can correct me, but would it still be possible to do a charge back through a bank?
thecreativepen
May. 25th, 2013 07:43 am (UTC)
Because it's from last month, it's possible. But each bank might have a different policy, so the OP would have to check with theirs to see how to start that process.

At least this was discovered earlier rather than later!
(no subject) - celestinaketzia - May. 26th, 2013 02:04 am (UTC) - Expand
breakspire
May. 25th, 2013 11:34 am (UTC)
$35 doesn't seem pricey for a sketch
nashidesei
May. 26th, 2013 10:43 pm (UTC)
Thank you, this is honestly the first thing I thought when I started reading this. I think everyone who wants to complain about pricing for artwork needs to look at industry standards or something.
(no subject) - whoop_zi - May. 27th, 2013 05:38 am (UTC) - Expand
purpule
May. 25th, 2013 12:47 pm (UTC)
Her journal:
"About current happenings; I'm sorry for the lack of activity lately, but I'm going through a bit of a rough time right now, for various reasons, and you know that creativity is a fickle little thing, so as much as I'm trying to draw on my commissions, it's just not working.
Same goes for dealing with people, I simply cannot do it right now, not without making things much worse at least. Seriously, I am currently freaking out over everything, automatically assuming the worst case scenario.

So please, there's one thing I ask of you. Actually not ask, it's going to be part of my new TOS anyway; Do not try to contact me through anything except my teatime @ oroboros email if you have anything to discuss regarding your commission. I will ignore any attempt of contact outside of this address (that goes for notes here too).

I don't do this because I'm mean and uncaring, I do this because anytime I get a message from someone outside of my email, I feel like someone just broke down the door of my flat and is now standing in my living room, demanding professional answers, while I'm dressed in nothing but boxers, because I just crawled out of bed. Only that it's happening in my head, which means people automatically turn into monsters with sharp teeth. Can you imagine how that feels? Yes, see, and that is the reason why it gets even harder to reach me, the more you try outside of my email. At some point I just stop going into my living room, you know..."




Oh yeah, 'cause that's completely reasonable.
Don't contact me by ANY OTHER MEANS even though I'm not replying to my emails anyway and you paid me money.

She keeps talking about professionalism, yet she's not showing any of it. You can't take on a job and then go "eh, I'm just not FEELING up to talking to people today" - work and life doesn't work that way. I understand feeling depressed, I understand art blocks, but by god you keep your commissioners in the loop! And they don't even HAVE to be understanding about it, it's just nice when they are.
zackfig
May. 25th, 2013 01:21 pm (UTC)
*spittake*
(no subject) - jemindra - May. 25th, 2013 01:23 pm (UTC) - Expand
(no subject) - zackfig - May. 25th, 2013 01:25 pm (UTC) - Expand
(no subject) - thistlewolf - May. 25th, 2013 04:47 pm (UTC) - Expand
(no subject) - marus_puppy - May. 25th, 2013 05:33 pm (UTC) - Expand
(no subject) - aerospiritual - May. 25th, 2013 08:24 pm (UTC) - Expand
(no subject) - wolf_goat - May. 26th, 2013 10:01 am (UTC) - Expand
(no subject) - bladespark - May. 26th, 2013 11:59 am (UTC) - Expand
(no subject) - sableantelope - May. 27th, 2013 05:15 am (UTC) - Expand
(no subject) - armaina - May. 26th, 2013 05:19 pm (UTC) - Expand
(no subject) - tropicalblaze - May. 26th, 2013 07:28 pm (UTC) - Expand
(no subject) - whoop_zi - May. 27th, 2013 05:38 am (UTC) - Expand
kayla_na
May. 25th, 2013 04:08 pm (UTC)
$35 isn't really pricey for a sketch; more on the cheaper side imo.

But that's a damn shame, I really liked Nathradas' art. x.x
jemindra
May. 25th, 2013 10:15 pm (UTC)
I am going to see if I can get my money back when I head to Chase because I left her TWO e-mail responses through her teatime e-mail and none of them she has yet to reply to... Come from her recent journal entry on which e-mail to contact her on.
aerospiritual
Jun. 16th, 2013 04:26 pm (UTC)
Just curious; have you had any luck getting a hold of her from your end?
jemindra
Jun. 16th, 2013 04:35 pm (UTC)
Nope. Ever since she posted that journal 3 weeks ago, she has yet to reply to the 2 e-mails I sent to her teatime one, as she instructed.
(no subject) - aerospiritual - Jun. 16th, 2013 08:59 pm (UTC) - Expand
(no subject) - thistlewolf - Jun. 21st, 2013 03:23 pm (UTC) - Expand
(no subject) - aerospiritual - Jun. 21st, 2013 03:29 pm (UTC) - Expand
(no subject) - jemindra - Jun. 21st, 2013 03:31 pm (UTC) - Expand
(no subject) - aerospiritual - Jun. 21st, 2013 03:37 pm (UTC) - Expand
(no subject) - jemindra - Jun. 23rd, 2013 01:47 pm (UTC) - Expand
(no subject) - aerospiritual - Jun. 23rd, 2013 02:12 pm (UTC) - Expand
(no subject) - jemindra - Jun. 23rd, 2013 02:14 pm (UTC) - Expand
(no subject) - jemindra - Jun. 24th, 2013 11:41 am (UTC) - Expand
(no subject) - aerospiritual - Jun. 25th, 2013 12:31 pm (UTC) - Expand
jemindra
Jul. 8th, 2013 11:33 am (UTC)
Resolved.
On July 8th, 2013 3:53 AM (EST), I was refunded my $35!

So, can mark this as resolved I suppose~
I'll post proof of my refund in a moment.
kerstin_orion
Sep. 11th, 2013 02:52 pm (UTC)
Re: Resolved.
Sorry for the delay; going back through old emails. I'm glad you got your refund and I will mark the post as resolved.
( 43 comments — Leave a comment )

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