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BEWARE: Pirate-Cashoo

WHO: Pirate-Cashoo


WHEN: November 11, 2011

WHAT: Hi Res Full Color Commission via her FA account ($150 paid)

I commissioned her for another hi res full color commission on November 11th, 2011 after having two prior commissions with her that went smoothly and without trouble. I attempted to communicate with her regarding my commission as best I could over time but she was certainly difficult to reach. After the recent outbreak of AB posts and Paypal chargebacks, I tried to work out a peaceful resolution with her and put faith in her to finally complete my commission and start to fix her growing negative reputation but her actions and responses (or often lack thereof) have shown me that she isn't as interested as I had hoped she would be.

The following three images should speak for themselves and contain all the proof necessary including the screencap of the Paypal transaction. I created them to submit as proof for a Paypal claim so please excuse the brief explanation of things people of this community may consider common knowledge.

Part 1: http://i.imgur.com/rJwzxWv.jpg
Part 2: http://i.imgur.com/BOUh3Tu.jpg
Part 3: http://i.imgur.com/16WaMae.jpg

The Paypal claim was opened today and I am hoping they will file in my favor. If they do not, I will be attempting to get my money back through my bank. I am disappointed that someone with such talent is choosing to take this path but I attempted to give her the benefit of the doubt by letting her fix this and she chose not to. BEWARE!!

EDIT 1: Paypal apparently automatically closed my case against her as it was over 45 days old. Guess it's time for me to go to my bank...

EDIT 2: Filed a claim with my bank today (April 24th)... I should hear in the next 14 days if they're able to help me as typically they are only able to file cases within 90 days. If it doesn't work, I will follow the advice to call Paypal.

EDIT 3: (May 3rd) Bank was unable to help due to the amount of time that's elapsed... going to try calling Paypal instead of filing online but at this point, I just think my money is gone :C
Artist's beware has moved!
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( 50 comments — Leave a comment )
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Apr. 24th, 2013 05:23 am (UTC)
I wonder with all the evidence against her if she can be considered as a scam artist via FA and DA now enough to be banned or suspended?
Apr. 24th, 2013 05:27 am (UTC)
Forget that, she should be arrested.
(no subject) - cyiakanami - Apr. 24th, 2013 05:30 am (UTC) - Expand
(no subject) - sigilgoat - Apr. 24th, 2013 05:41 am (UTC) - Expand
(no subject) - cyiakanami - Apr. 24th, 2013 07:37 am (UTC) - Expand
(no subject) - missicee - Apr. 30th, 2013 02:53 am (UTC) - Expand
(no subject) - sigilgoat - May. 4th, 2013 12:27 am (UTC) - Expand
(no subject) - missicee - May. 4th, 2013 04:59 am (UTC) - Expand
(no subject) - sigilgoat - May. 4th, 2013 03:54 pm (UTC) - Expand
(no subject) - missicee - May. 4th, 2013 05:16 pm (UTC) - Expand
(no subject) - been2hellnback - Apr. 26th, 2013 07:52 am (UTC) - Expand
Apr. 24th, 2013 05:57 am (UTC)
when i saw she was trying to enter that contest it made my stomach churn. absolutely ridiculous.
Apr. 24th, 2013 05:58 am (UTC)
Jeez, she's making quite a name for herself now. I doubt anything could be said to make this all better at this point.

I do hope you get some resolution on your end that works in your favor.
Apr. 24th, 2013 06:55 am (UTC)
Ugh, yeah. That contest she tried to enter...D: Sadly I also remember that first journal being posted as well.

Oh my lord. Her saying she thought your cutoff was midnight as opposed to 6pm. Well just skipeedeedoo. That means she read the message at one point and meant to leave it for the last possible minute. That's not incredibly shady at all...nope...

Also, truly how many messages from customers can possible be backlogged over the course of 2 months? Has she really let so much go for so long it's become that bad? It would be so easy to just have a commission e-mail account where you can arrange the order via the sender so they're all grouped and you can go "Oh, you were __ who wanted ___."

At this point posting her backlog would probably shock more than a few people enough to put them into a coma, I'd imagine. I hope you get your money back. What nonsense she's put you through!
Apr. 24th, 2013 04:45 pm (UTC)
She keeps saying she responds to messages immediately but I can't tell you how many I've sent her that she's read but went unanswered. I'm betting the ones she responds to immediately are the ones offering to give her money. What a pity... She could have worked through her huge backload and gotten back on the right track if she just talked to her customers instead of blowing them off
(no subject) - germanchoclates - Apr. 24th, 2013 11:43 pm (UTC) - Expand
Apr. 24th, 2013 08:58 am (UTC)
While this post was approved, I'm gonna have to ask you to censor her real name from the Paypal image.
Apr. 24th, 2013 04:33 pm (UTC)
Oops! I knew I was forgetting something! Fixed :D
(no subject) - shukivengeance - Apr. 24th, 2013 08:29 pm (UTC) - Expand
Apr. 24th, 2013 10:21 am (UTC)
I'm so glad to see that someone has finally went to Paypal about her. I hope more people do so in order to get their money back. Good luck with this!
Apr. 24th, 2013 04:47 pm (UTC)
Supposedly a couple of people have already filed against her (noted in the shouts on her DA page) and gotten their money back despite being over the 45 day limit. I'm hoping they'll do the same for me but if not, I always have my bank to fall back on...
(no subject) - missicee - Apr. 24th, 2013 04:57 pm (UTC) - Expand
(no subject) - kerstin_orion - Apr. 24th, 2013 05:44 pm (UTC) - Expand
(no subject) - xisidereal - Apr. 25th, 2013 03:11 am (UTC) - Expand
(no subject) - celestinaketzia - Apr. 24th, 2013 05:58 pm (UTC) - Expand
Apr. 24th, 2013 11:16 am (UTC)
I was wondering about your situation with her.... and hoping she had come through for you, but clearly not. :( keep us updated, eh?
Apr. 24th, 2013 12:15 pm (UTC)
You are, without a doubt, one of the most patient people I've ever seen. Wow.
Apr. 24th, 2013 08:41 pm (UTC)
Apr. 24th, 2013 02:07 pm (UTC)
I wish you luck seeking resolution with Paypal. I attempted to open a claim also, which was summarily denied. I followed up by appealing it, and despite the fact that I had proof of the artist committing to a due date - and my claim was opened within 45 days of that - because it was over 45 days since I *paid*, my claim appeal was also denied.

Apr. 24th, 2013 02:57 pm (UTC)
That is appalling. This whole issue is appalling. It is SUCH a pity that someone with such an appealing style is so horrific in her business practises. I want to believe that this started because she's just not good at having art as her job and got overloaded - but there's being a flake and there's being a con artist, and she's definitely flung herself into the latter category.
Apr. 24th, 2013 04:24 pm (UTC)
I haven't looked at her dA since the last A_B post, but I'm amazed at how it doesn't even plateau. Just more and more (very legitimate) complaints. The log in this comment, in particular, is horrifying.

I really, really hope Paypal sides with you, OP, and, if not, your bank does a chargeback with no issue.
Apr. 24th, 2013 08:35 pm (UTC)
She is the next Starfinder, she seems to read out of the same book of 9001 excuses.
Apr. 24th, 2013 04:39 pm (UTC)
Yeah....still waiting on a bust from her from October 2011
Apr. 26th, 2013 07:54 am (UTC)
Stop waiting, it's never going to come... and I doubt you can get a refund now, it's been years D:

Being patient with artists is truly a kind thing to do, everyone falls on hard times, but with little to no communication and 6 months+ waiting with no WIP's or good reason-it's best to just get a refund.
Apr. 24th, 2013 08:35 pm (UTC)
This is awful. I feel really bad for Cashoo's customers as there is absolutely no excuse for her behaviour but she isn't even repentant about it, insisting on droning on about her life and sob stories as if that makes it okay to treat people like this. You, LadyLoki and Svarta Perlan are individuals who I see commission a LOT of art and conduct yourselves in a personable and gracious manner so it's really sad to see great clients like yourselves be treated this way.

I really hope your bank can do something, and as been already suggested you could try calling paypal and explain that you were scammed by someone with a history of it. They should be able to look at her account and see all the chargebacks and disputes against it.
Apr. 24th, 2013 08:47 pm (UTC)
Holy mackerel, her comments section on DA is just pages and pages and pages of "please respond to my notes" "where's my art?" "what's going on?" "give me back my money." I'm on page 20 and it's still going.

She seems to be sick or in some horrible crisis constantly... yet is streaming tons of porn and posting commission journals? She's pretty much a Starfinder clone at this point, and that's a heavy label.
Apr. 24th, 2013 11:39 pm (UTC)
ot but i had a moment whree i was waiting for the bubble to load XDDDD -cracks up-
Apr. 24th, 2013 11:34 pm (UTC)
I think it's pretty clear at this point that Cashoo has a big issue with facing her growing workingload. She takes a look at what she owes, can't face how big it is, and puts it off for another day. Then when she needs money badly, she'll open new commissions and add to her queue. And the cycle starts again.

I wish there was somebody out there that could give her a push, because at this point, I fear she might either leave and return under a new name.
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