WHAT: Digital Artwork of his pony character, Squared-Away, in knight's armor.
WHEN: January 23rd, 2013 was the initial e-mail, and when the money was sent.
I was encouraged to make this post, wasn't sure if something like this would warrant a beware. As said in the e-mail, Squared-Away commissioned me to draw his pony character in the links posted in the aforementioned message. He wanted his character's armor drawn in a certain way, which I followed. He wanted his character drawn with the background he linked, which I followed. However, he never specified to me if the background/setting was supposed to be in a daytime setting, or nighttime setting. So, I went with a night time setting:
His initial description when he first posted was that I should have "asked him what time of day he wanted the setting as". I wasn't aware that I was supposed to ask him that, and I was just following his directions that he gave me in his first e-mail. Regardless, he left a passive-aggressive comment about it, how he wasn't happy about the commission, I wanted to leave a comment to resolve this, but, I decided not to.
There was a period of time, where I was suspended from FurAffinity over another matter that doesn't pertain to this situation, but I also had a backlog before he asked me for a commission that I was still working on. So I was still working on my backlog, as well as his commission during my suspension, and I've been trying to keep contact with all of my clients as well, to assure them that I am still working on their product.
This was my tumblr post, which is also related to the incident, but it was in my personal blog, and I was just venting some frustration. I wasn't insulting him, or anything of the sort, just expressing my negative feelings about the matter.
So, I find out sometime later, that he changed his description of the commission:
To where he was making it seem like the commission was a waste of money, even though he gave me the thumbs up to finish the commission, AND when he asked for a refund, I was going to give his money back via a partial refund, and give him the unfinished sketch as well. This was a mistake on my part, as I had to withdraw money from my bank to give it to him, so I didn't have money on my paypal account at the time. Note, I never spent his money, only moved it, and it would have taken a few days to move money back to my paypal account; that's why there was a delay.
He changed his mind about the refund, and wanted me to finish it, which I did. Now, he's calling me a bad artist, and trying to damage my reputation by calling me such, and leaving a message as such on the front of his FA page, seen here:
The only thing I couldn't do was the Gothic type, because...as embarrassing as this sounds, I don't have gothic type on my computer, and I don't know how to install new fonts on it. x_x I've never had the need to do so.