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Tumblr User Pleg

I've not posted on LJ in a while, as I've been more active on Tumblr, but I felt that those who still deal between the sites might appreciate the heads up.



Back in November (2012) I commissioned Pleg to do a piece of art. 


Names have been blacked out for privacy.


image



She seemed fine with the piece I asked for. I went ahead and paid for it.image



I don't hear from her for quite a few months, so I ping her. In February.


image



image



image



I am told it's "too complicated." I'm a bit irritated, but tell her I can go for something less detailed, or take a refund. She says she can do something less detailed and that she will work on it. I never hear from her again.


So I ping her a week ago (As seen above) and no response. I also sent her an ask on Tumblr, since I saw her post. Still no response.


I'm also a stupidly nice person, and sent the payment as a "Gift/Payment Owed" instead of "Goods/Services" to keep her from paying fees, so I am unable to dispute the payment and get the money back.


I'm normally a patient person when it comes to commissions, but this lack of communication is what turns me from patient to bitter and angry. Avoid commissioning this artist if you can, you may not get what you paid for at all.



Edit: Situation has been resolved; she got back to me finally and is issuing a refund. Still rather irritated that this took so long, but I'm glad it's done with.

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Do not go after persons posted about here, by leaving comments on their art pages.
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Comments

( 9 comments — Leave a comment )
oceandezignz
Apr. 15th, 2013 02:24 am (UTC)
While I personally can see the screepcaps okay, I have to say they're too small. Could you please reupload them to a service like imageshack.us where they generally don't resize large images like photobucket and tumblr LOVE to do?
isteillia
Apr. 15th, 2013 03:50 am (UTC)
That's totally my bad for forgetting that- editing the post now, thanks!
breakspire
Apr. 15th, 2013 05:11 am (UTC)
paying as "gift/payment owed" to avoid fees doesn't make you a nice person, it's against paypal's TOS and they shut down accounts for stuff like that.

not sure what kind of piece you commissioned, but some artists take longer than others at getting things done. did you set a deadline with the artist at the beginning? to be honest, the communication and time period looks reasonable and I don't think they warrant a beware.

Edited at 2013-04-15 05:14 am (UTC)
kayla_la
Apr. 15th, 2013 05:32 am (UTC)
Please mind our rules, specifically rule 5, thank you.
breakspire
Apr. 15th, 2013 06:25 am (UTC)
uh... am I not allowed to say that the communication and time period looks reasonable, or it is the "warrant a beware" language that's against the rules?
kayla_la
Apr. 15th, 2013 07:31 am (UTC)
The last part, yes.
kerstin_orion
Apr. 15th, 2013 10:49 am (UTC)
I'm glad to hear the artist got back in touch with you. Please let us know when your refund is complete and I will tag this post as resolved.
poizenkat
Apr. 15th, 2013 01:22 pm (UTC)
I don't feel that they took too long personally? How long did it take them to contact you back? I know a lot of artists that take longer, but have nice communication.
I also feel like them saying that it was too complicated shouldn't be a problem? I've had commissioners ask for something that I didn't feel skilled enough to tackle, so of course I'd tell them that it's too complicated. Better to do that than to surprise them with something different or create something of lower quality.
sbneko
Apr. 15th, 2013 05:03 pm (UTC)
This very much. It also happens all the time where you think something should be pretty easy, but once you start working on it you just can't seem to. It can the idea, the character, etc! Refunding you or asking for something simpler is the professional way to go, rather then give you a bad piece of art or take forever since it's too difficult for them.

Usually people point out someone shouldn't have accepted the work then if it's hard, but as I said, I almost always think it should be perfectly fine and then it turns out it isn't, I don't do that to inconvenience you.
( 9 comments — Leave a comment )

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