paradedemon (paradedemon) wrote in artists_beware,
paradedemon
paradedemon
artists_beware

Advice - Shipping Estimates

I don't know if this is me just being paranoid, as I'm new to the business world for items needing to be shipped, and quite worried about messing up and possibly getting negative reputation.

I ship with USPS and will provide the express and priority mail shipping rate from their online price calculator when the shipping price is requested, but I'm a bit confused for when shipping is more expensive than the estimate from online I normally pay out-of-pocket with money from the sale itself, but what do I do when I accidentally overcharge the customer? (I luckily haven't done this yet, I have accidentally undercharged) Also, how can I make sure my shipping estimates are fully accurate?

I'm just really worried about keeping a good reputation for when I sell more / offer commissions more, and I want my reputation to be correct. (As I've seen overcharging on shipping being a problem in some bewares, but not the main point normally.)

I purchase the boxes at the post office when going out to ship, if that makes a difference.

Thank you in advance for any responses!
Tags: advice for artists
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  • DAWN OF THE FINAL DAY

    That's all folks! The community is officially closed for business on LiveJournal. We are not going to answer any posts in the queue as of…

  • 48 Hours Remain

    As a reminder on Jan 31st we will be closing the community and moving to our new site. Please do not repost old bewares. We are archiving…

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