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WHO: Merinx

WHERE: www.merinx.deviantart.com

WHAT: The order was for two (2) black and white traditional original character art.
Initial Set Up Of Order: http://sta.sh/0288hya8oiov
Order Confirmation: http://sta.sh/028nzzv3h1id


WHEN: Order was placed on: July 3rd 2012
Order was confirmed on: July 3rd 2012
Payment was made on July 4th via Paypal.
After that date, he did not make any new journals on DeviantART nor did he comment or note me about my artwork.


PROOF: Payment: http://sta.sh/015fmnv6xpi8
Confirmation of Payment received by artist: http://sta.sh/0250y8xrzh0m

EXPLAIN: I first ordered the commission and they told me to wait as they were travelling but they would get it to me soon. I have commissioned hundreds of artwork and so I know that these things take time. So I did not think anything of it for the first couple of months. By the fifth month I started to get nervous so I noted him and asked him if he had any updates for me. Another month went by and I got really nervous. This was six months at this point. That to me is a completely unacceptable wait time with no correspondence from their side. So I noted him (December 19th, 2012) and that note (to this day) is unread. http://sta.sh/01cdlkl8n2pd
I then sent a personal email to the artist on January 2nd asking them if they had any updates for me and I even included our correspondence via DA. I told them that I was very uncomfortable with the situation as he had not replied to me and he was not uploading anything new on DA. I then asked for a refund. (This email to this day is not replied to) http://sta.sh/026ybvl2jei6
I again noted them on DeviantART on January 7th, 2013 telling him that this was my third time at attempting to get in touch with him. I directly asked for a refund. (This note is till showing unread) http://sta.sh/0143o1socsjl
At this point I was growing very annoyed because his profile status on DA was showing that he was LOGGING into DeviantART yet not replying or even reading my notes.

So I took the conversation to his front profile.
I left a comment stating that I had attempted to contact him via Note and Email and had yet to receive a response. I asked for a refund. (This comment is not responded to) http://sta.sh/01teukbebxq0

On January 14th, 2013 I took this to Paypal and sent him a money request. In the request I stated that I wanted my refund for my commission and that I have been trying to contact him regarding this manner. I had hoped this would grab his attention. http://sta.sh/0ud93ie3czd

As of yesterday (1/29/2013) I put a comment inside of his DA journal stating that I was very unhappy with his communication and that it was completely unprofessional on how he was handling these matters when I can clearly see that he is on DA.
I told him to give me an update on my artwork or send me a refund or I would call him out stating that he was an art thief. And I would inform his latter commissioners to not pay him as they would never get their art. http://sta.sh/019qp81cas5c

Today (1/30/2013)
I sent him an email letting him know that I have made a complaint with Paypal for his actions, and if he got enough complaints Paypal would limit his account.
http://sta.sh/01156ktki2g5

I hope that he will at least give us the artwork he promised to me and all the others that are on his list or at least send us our money back!

Today (11/12/2013)
I was notified by another deviant that he was online 3 days ago (11/09/2013)
He has not read any of my notes, nor replied to any of my emails. This artist is a fraud! He has stolen my money and has no intentions of finishing his work that people have paid for!
He has not updated his account, nor has he posted any new artwork! He's a scam! Do not order art from him!

Today (11/22/2013)
I have logged onto DeviantART only to find that he has deactivated his account!
This artist is clearly a fraud and I have emailed him and send paypal money requests and he still has not replied to anything!
Be cautious if you see anyone with his familiar artwork posting anywhere! He's a fake! And a money thief!

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Comments

( 1 comment — Leave a comment )
saniika
Feb. 7th, 2013 12:29 am (UTC)
I am looking forward to hear any updates. I gave a look on his DA and saw few comments pointing at that he takes time to finish things. And some people said they wait for their picture too. His artwork is really beautiful and I am somewhat puzzled about the prices...considering the amount of details, its quite low.
( 1 comment — Leave a comment )

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