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WHO: Shiuk, ShiukSalamander

WHERE: http://www.furaffinity.net/user/shiuk & http://shiuk.furrynet.com/


WHAT: $100 digital NSFW art of my character with shading+background, requested on the 10th of May of 2012, paid the next day. Regretfully, due to the long wait, the emails were automatically deleted from my inbox, which is my fault, however, I did save the paypal transaction confirmation email, linked below.

https://dl.dropbox.com/u/23308137/proof.png

WHEN: Initial conversation happened over email on the 10th of May of 2012, first email requesting a status update on October 20th, no response, follow up note sent on the 26th of November, replied to the same day with a promise of showing progress the next day, no response afterwards, two notes sent on December 13th and January 1st respectively, requesting a refund, no response since.

PROOF:
Paypal confirmation of payment: https://dl.dropbox.com/u/23308137/proof.png

Email requesting progress: https://dl.dropbox.com/u/23308137/proof2.png

Reply to my note on November, promising to show progress by the next day: https://dl.dropbox.com/u/23308137/proof1.png

Two last notes requesting refund:
https://dl.dropbox.com/u/23308137/proof3.png

https://dl.dropbox.com/u/23308137/proof4.png


EXPLAIN: I asked for this picture on the 10th of May 2012, I was hopeful since at the time Shiuk seemed to be uploading mostly commissions and doing so at a pretty fast rate for the quality of the pieces, so I wanted in, seeing as he was open. The initial response was very swift, and payment was done the next day after going over some details, months passed and the promised updates and progress never came, I didn't mind at the time, I had waited long for commissions before and kept reminding myself that he was a popular artist, who likely had a very long queue, and decided to be patient, but by October, having no word of him, I decided to send the first email, to which I obtained no response, so I sent a follow up note on November, to which he replied he didn't receive the email or must have missed it and promised to show me progress on my picture the very next day, nothing came, finally, by December, I was both tired of this and in need of some money for a trip in January, so I asked for either a partial or full refund, no response, I forwarded the note again upon seeing him being active on FA on the 1st of January, no response, despite being active in FA further. Despite him being friendly through this, 100 dollars is no small amount of money, and it's been more than 9 months without seeing any indication that he has even STARTED, and I, quite frankle feel rather insulted at his negligence, since this is after all, a transaction. At this point, I don't want the picture anymore since I have seen how seriously he takes his commissions, I'm done being friendly, and wish my refund so I can get this over with.

UPDATE:
I have managed to get in contact with him on Skype, he's promised to refund me as soon as possible, aka, as soon as some payments to him come in, so far he's been reasonably helpful, but considering his track record for promising things, I'd rather not get my hopes up until the money is in my account.

UPDATE:
He has now refunded my money in full, I would like this matter to be considered resolved please.
Proof: https://dl.dropboxusercontent.com/u/23308137/paymentproof.png

Community Tags:

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Comments

( 10 comments — Leave a comment )
neolucky
Jan. 29th, 2013 02:53 am (UTC)
I certainly hope his gets a fire under his rear, and he refunds you! It isn't the first I've heard of this behavior from this artist, and sadly it won't be the last given how poor his work ethic seems to be.

Good luck with this!
thaily
Jan. 29th, 2013 11:06 am (UTC)
People have been having trouble with Shiuk since 2009, makes me wonder if they're ever going to improve their work ethic.
duster
Jan. 29th, 2013 03:41 pm (UTC)
Shiuk again? I thought he would've learned by now.

Good luck OP. He's got a bad rap.
aylorsot
Jan. 29th, 2013 05:47 pm (UTC)
And it does not seem like he will, it's not too encouraging to see that not all of the posts about him are resolved yet and that he keeps taking and doing commissions, I don't like to assume things about peopel I don't really know, but being listed here doesn't seem to have phased him at all.
red13nanaki
Feb. 13th, 2013 05:06 am (UTC)
Part of it is probably the fact that people will still throw money at him because of the popularity he has. So long as that keeps happening and he keeps the majority of them happy then it won't cause any actual problems for him. As crappy at that is. :/
CharryZarry
Jan. 29th, 2013 04:51 pm (UTC)
I sent him a mail back in July 2012 because he said he was open; after an initial confirmation that he was okay with accepting my commission, I never heard back from him.

Fortunately this was *before* money exchanged hands, and after seeing other entries here, I didn't ask again.

Looks like things haven't changed much, sadly.
timelapsedecay
Jan. 30th, 2013 04:49 am (UTC)
You were very reasonable the whole time. It's very unfortunate that they would treat you this way :/ Good luck though
shiuk
Feb. 3rd, 2014 04:56 pm (UTC)
I guess this needs to have the resolved tag on it? Not just in the title?
oceandezignz
Feb. 3rd, 2014 05:04 pm (UTC)
Mod Post
The OP did not let a mod know the post was resolved, that's why it was not tagged.

This is rectified.
shiuk
Feb. 4th, 2014 04:45 pm (UTC)
Re: Mod Post
Thank you.
( 10 comments — Leave a comment )

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