Log in

No account? Create an account

Previous Entry | Next Entry

  EDIT: The payment as of so far has not been revoked, however, the user in question has never explained himself why he yanked my funds, or even considered the fact that he was in the wrong. However, I'm rather disgusted right at this moment with Artist's beware, whom seemed to have focused on attacking me rather than answering my question.
1. Guys, paypal wasn't my issue. I got a guyfriend to call in and it was all good.
2. My legitimate question was whether or not I should expect him to make up for this mess.
3. Should I even touch the money he tries to send?

WHO: Saphiros off of furaffinity- http://www.furaffinity.net/user/saphiros

from his pony account http://www.furaffinity.net/user/twentypercentcooler.



WHAT: Digital art of a fat twilight sparkle- http://www.furaffinity.net/view/9200009/

WHEN: November 6th during an art show, this was commissioned.
Shortly after, I noticed the payment was not in my paypal. I stuck an
UNPAID squiggle over the image and notified the user via shout that the
payment didn't go through. On the 7th of november he responded with an
apology and assured me he resent the money. On the 22nd of december I
received a note with an apology and another payment for the payment he
never sent. This time instead of ten, he sent twenty, which I didn't
touch because I was wary of the reversed payments. Shortly after
christmas I transferred the money to my bank account, at which point he
reversed payment. The money was drawn from my bank account, since the
money was in transit, and overdrafted me,


http://i49.tinypic.com/1o4vp2.jpg my shout

http://www.furaffinity.net/view/9200009/ the art

http://i50.tinypic.com/64dx03.jpg his reply

http://i46.tinypic.com/33lhyer.jpg reversed payment details

http://i48.tinypic.com/290y1pk.jpg the note saying he sent the twenty for my trouble

EXPLAIN:On November 6th I did a stream for 10$ full colors. This
individual twentypercentcooler asked for a fat pony for his account,
main account saphiros. The user's payment, supposedly, was sent to the
wrong paypal, and I just marked the submission as being unpaid and was
going to let it go, since there are a LOT of scammers nowadays. He
messaged me in response to my comment that the payment was wrong, and
apologized and sent me twenty to unmark the payment as unpaid for. He
seemed embarrassed. On the 22nd of December I unmarked the image, and on
the 26th I transferred the money to my bank, at which point he issued a
with paypal. The money to refund was withdrawn from my bank account
with a $18.22 balance, and left me a 35$ overdraft fee for the 1.78 I
didn't have. The money, as of 12/28, after another user prodded him, was
resent once again and as of yet has not been revoked. Paypal will not
accept a phone call from me, the owner of the account, due to the fact
that I have a man's name and am vocally quite obviously not a male.
Their phone center is based in India or somewhere, I believe and the two
people I've talked to insisted on speaking with a man. However, the
reason for the contest was simply put that the user did not receive said
'physical goods' and I'm not covered for intangible goods. Sad day,
indeed. When I originally tried to post the ad, the user had not
responded. A response has been made, as well as payment, but I am afraid
to touch the money, since he has revoked it twice already. Even still
if I do get to keep the money, my bank account is in the red, and the
user has not been truthful or forthcoming with information. I feel as if
he's only made this latest payment to cover his own tail in the face of
embarrassment. I believe he has done this to people before, as there
are several cached hidden comments on DA of people commenting on his art
info about being a scammer. http://i45.tinypic.com/bgd3z5.jpg
What should I do? Should I expect him to compensate me for my loss? In
addition, should I expect a full explanation as to why he contested my
service? He blemished my record at my paypal and my bank.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 44 comments — Leave a comment )
Jan. 2nd, 2013 11:22 pm (UTC)
Wow.. that sucks :I
Personally I'd ask for the overdraft fee money but it really isn't his issue that you were low on money and the chargeback overdrafted you so I'd wait til someone with more knowledge says something.

Though I'm surprised to see that Paypal bases someones gender off their name and not the information listed in the paypal account. It's a bit sexist of them to be honest, but...
Jan. 2nd, 2013 11:45 pm (UTC)
I've never heard of this issue running into paypal before. As far as I know, everytime I've called they verify my account regardless of what I may sound like. Also, as far as I can tell, everyone I've ever gotten on Paypal's phone has been in the USA and not India.

Which number did you call? I would like more information about how that went down with paypal, because this is something I've never heard happening before. And I am a little...doubtful of the situation as you've stated it thus far.
Jan. 2nd, 2013 11:53 pm (UTC)
I'm also pretty leery about the statement that you got through to India. PayPal support is all US based every time I've had to call, AND when I've called places that did use India, I've spoken to both male and female call support without incident.
(no subject) - animecat - Jan. 2nd, 2013 11:57 pm (UTC) - Expand
(no subject) - neolucky - Jan. 3rd, 2013 12:13 am (UTC) - Expand
(no subject) - sigmoidal - Jan. 6th, 2013 08:28 pm (UTC) - Expand
(no subject) - eveshka - Jan. 2nd, 2013 11:57 pm (UTC) - Expand
(no subject) - oceandezignz - Jan. 3rd, 2013 12:08 am (UTC) - Expand
(no subject) - eveshka - Jan. 3rd, 2013 12:10 am (UTC) - Expand
(no subject) - oceandezignz - Jan. 3rd, 2013 12:15 am (UTC) - Expand
(no subject) - sigmoidal - Jan. 3rd, 2013 07:43 pm (UTC) - Expand
Jan. 3rd, 2013 07:41 pm (UTC)
I called their customer service line. Gave them my name, and their was a slight spelling issue, corrected it and she told me she would have to speak to the man on the account and refused me any more information.
(no subject) - neolucky - Jan. 4th, 2013 05:52 am (UTC) - Expand
Jan. 3rd, 2013 12:19 am (UTC)
Secondly, your FA Journal here - http://www.furaffinity.net/journal/4174421/ states:

"So, the other day I received a note from someone that had yet to pay me for a commission. I assumed they were scamming and left it with a giant UNPAID logo.
The 22nd I received an apology and a payment, which I thusly transferred to my bank account. Ebay then took out their fees for my month, and then the individual revoked his payment.
Here's the result:
my bank is overdrawn by 31$ because of the fees on a 1.26 overdraft
my paypal is frozen.
and I can't afford my medications to treat the pain and suffering I go through with cancer.
You sir, are a dick.
Interestingly enough, paypal is a bunch of sexist pricks. If you have a remotely masculine sounding name and you're female, they won't speak to you because it's 'obvious that the account owner is a male'"


Can you really pin your lack of medication for cancer treatment on this customer? Can you pin Ebay's fee taking and thus getting overdrafted on this customer?

You are leaving some very important things out here, OP. I do not think it's fair to ask for money to cover the overdraft fee, if you had possibly incurred them from ebay fees. The guy seems shady, but you at this point seem doubly so.
Jan. 3rd, 2013 12:33 am (UTC)
Woah, thanks for bringing that journal up. Yeah something is VERY fishy here.
Jan. 3rd, 2013 01:13 am (UTC)
Wow, there are... beaucoup red flags there. :c
Jan. 3rd, 2013 02:53 am (UTC)
Actually...this doesn't seem to contradict anything really? Ebay took their fees thus leaving the artists account under $20 then the buyer reversed their payment so they were overdrafted. That money belonged to the artist for completed services right? So it was their money to spend so I still think it's the commissioners fault they were overdrafted (even though it's my personal preference to keep my bank balance at no lower than $40 just in case!)

The stuff about the medicine however is just unnecessary guilt tripping.

Edit: it looks like I misread this situation a bit, though I still don't think it's contradictory. It seems the artist had ebay fees + $18 odd dollars in their account. Ebay took their fees, artist transferred commissioners payment from paypal to bank account, commissioner reversed payment before the transfer was complete so the artist was overdrafted due to the money not being in her bank account or in paypal at that time. Still the commissioners fault here. But I'm also not loving the attitude displayed in that journal:

"posted on AB. If this gentleman isn't one of the mods friends, he might make it."
Since when is that ever an issue here?

Edited at 2013-01-03 03:12 am (UTC)
(no subject) - neolucky - Jan. 3rd, 2013 06:06 am (UTC) - Expand
(no subject) - wolf_goat - Jan. 3rd, 2013 10:36 am (UTC) - Expand
(no subject) - celarania - Jan. 3rd, 2013 02:32 pm (UTC) - Expand
(no subject) - sigmoidal - Jan. 3rd, 2013 07:50 pm (UTC) - Expand
(no subject) - neolucky - Jan. 4th, 2013 05:50 am (UTC) - Expand
(no subject) - funkicarus - Jan. 3rd, 2013 12:58 pm (UTC) - Expand
(no subject) - intj_reflection - Jan. 3rd, 2013 02:22 pm (UTC) - Expand
(no subject) - funkicarus - Jan. 3rd, 2013 02:29 pm (UTC) - Expand
(no subject) - intj_reflection - Jan. 3rd, 2013 06:39 pm (UTC) - Expand
(no subject) - sigmoidal - Jan. 3rd, 2013 07:51 pm (UTC) - Expand
(no subject) - neolucky - Jan. 4th, 2013 05:46 am (UTC) - Expand
Jan. 3rd, 2013 05:19 am (UTC)
This doesn't seem to contradict anything to me.

Let's say OP has $100 in their bank account, ebay takes out expected $82 and change fee, leaving $17 and change. OP gets hit for $20 payment revoke grabbing $20 from their account. This leaves them $1.26 in the hole. Bank gets angry that the balance is in the negative and slaps on $30 fine leaving OP at -$31.26?

How is that not what OP posted? OP had enough for the ebay fee, not ebay fee and a surprise chargeback. (Not to mention OP had already done the work, so it was her money to spend.)

Am I missing something?
(no subject) - neolucky - Jan. 3rd, 2013 06:07 am (UTC) - Expand
(no subject) - sigmoidal - Jan. 3rd, 2013 07:52 pm (UTC) - Expand
(no subject) - celarania - Jan. 3rd, 2013 08:55 pm (UTC) - Expand
Jan. 3rd, 2013 09:00 pm (UTC)
the journal has been deleted... not sure what to make of that :/
(no subject) - neolucky - Jan. 4th, 2013 05:47 am (UTC) - Expand
(no subject) - glaciers - Jan. 4th, 2013 11:36 pm (UTC) - Expand
Jan. 3rd, 2013 03:03 am (UTC)
First things first send paypal an email (you can always do this when you're having problems with your account) through the account it's linked to. Inform them that when you call them you are not able to be helped because they're under the mistaken belief that you're a man and tell them your issue and that you would like to handle this situation on the phone. As long as you have all your info there shouldn't be any trouble.

Second, call your bank or go in and speak to a teller. Explain the situation without being aggressive about it and they will likely wave your overdraft for you if this isn't a common issue with your account.

Also I wouldn't assume a customer service person was outsourced just because they have an accent and then you claim sexism? Yeah that doesn't really reflect well on you.
Jan. 3rd, 2013 03:40 am (UTC)
I'm going to call null on the PayPal not letting you talk to them because you have a guy's name.

I'm a woman with a very feminine name, but I don't exactly have the most feminine voice - especially when I'm sick with a raspy throat.

I had to call PayPal on one of said days, and other then being called sir once they had no issue talking to me with my net pin and other info.

The only thing that may have happened is you got a bad rep but you could have called back for another or even asked for another.
Jan. 3rd, 2013 11:05 am (UTC)
Biologically female and my first name is Desirae, and I still get called sir for my voice. Same situation, called paypal and such, still had no issues accessing my account.
The alleged issue mentioned by OP seems a little far-fetched, at least about that part.
(no subject) - mmyesidosay - Jan. 3rd, 2013 04:13 pm (UTC) - Expand
(no subject) - sigmoidal - Jan. 3rd, 2013 07:54 pm (UTC) - Expand
(no subject) - celestinaketzia - Jan. 3rd, 2013 09:44 pm (UTC) - Expand
Jan. 3rd, 2013 09:03 pm (UTC)
From my knowledge (somebody correct me if I'm wrong), having payment sent as "services" and not goods circumvents the whole intangibility of digital art issue...

either way, that sucks, and I'm sorry it happened to you :C

Edited at 2013-01-03 09:03 pm (UTC)
Jan. 4th, 2013 07:21 am (UTC)
It does, since you're actually doing a service and not producing a good (which would be a tangible thing such as a traditional piece).
(no subject) - glaciers - Jan. 4th, 2013 11:37 pm (UTC) - Expand
( 44 comments — Leave a comment )


A_B icon
Commissioner & Artist, Warning & Kudos Community
Artists Beware

Community Tags

Powered by LiveJournal.com