ritz_bitz25 (ritz_bitz25) wrote in artists_beware,
ritz_bitz25
ritz_bitz25
artists_beware

Commissioner Beware: Touya_Vulpes

WHO: I am an artist that goes by Ritz_Bitz on FA. I was commissioned by Touya_Vulpes on FA.

WHERE: During my livestream art session.

WHAT: I was livestreaming $10 shaded headshots done traditionally. People could have them laminated and mailed for $1 more. He was the first to order and got his art that night. 2 days later, on December 5th, I recieved an email that the funds were on hold and I needed to take action in the resolution center. I responded saying "He got his art that night, its intangible goods but he has the file already so I cannot offer a refund". Today, the 19th, I got an email saying the payment was reversed and given back to him. Turns out I'm not covered as a seller of goods unless the item is shipped, so he was able to make a claim he never recieved it and I lost my case because I couldn't ship this intangible good.

WHEN: Livestream took place on December 3rd and he recieved his art the same night.

PROOF:
Photobucket
Photobucket
Photobucket


EXPLAIN: When the hold was placed, I was confused but figured something wasnt verified with his account or such. I didn't contact him at this point, I answered the case in the resolution center and waited. Today I got an email that the payment was reversed, and I saw that the $10 had been sent back to him from my account. Upset and irritated, I noted him about it and he said "Oh I've been having issues with paypal for the past couple weeks. I don't know what it is." I told him he needed to resend the money or I was gonna delete the art and go through paypal for a resolution. He acted slightly irritated, saying "*sigh* fine just delete the art". I already completed the work, so obviously I wanted to be paid for it. I called paypal and spoke with their customer service.
It turns out he filed the claim that he never got what he paid for, and I had no defense with it being 'intangible goods' that I did not ship. This is why I lost the case.


I DID get my money back, however I am extremely displeased with the way the commissioner acted, trying to get his money AND have the art. He has been blacklisted now and I have changed my commission policy to having all the work I do shipped out so I can protect myself.



EDIT: this commissioner is now suspended from FA for doing this to a countless number of artists within the same 2 week span.
he is APPARENTLY working with paypal as of dec 30 but stopped replying to all comments/emails after that, so who knows.

It's official though: I'm no the only one this same thing has happened to.
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  • DAWN OF THE FINAL DAY

    That's all folks! The community is officially closed for business on LiveJournal. We are not going to answer any posts in the queue as of…

  • UPDATE: Artists Beware Closing Date

    Howdy guys! The time has come to say "Goodbye" to Artists Beware on LiveJournal. When Cel opened the website for people to look at you all jumped…

  • Archiving

    As a heads up archiving is going to continue on the new site for tonight. If you're currently subscribed to new submissions, please disable it so you…