?

Log in

No account? Create an account

Previous Entry | Next Entry

Beware: lightningvampirewolf

WHO: lightningvampirewolf
WHERE: http://www.furaffinity.net/user/lightningvampirewolf/
WHAT: a pair of fursuit ears
WHEN: August 22nd initial contact and money sent
EXPLAIN: Never received items or any proof they were worked on or shipped.

Initial contact: August 22nd (Highlighted my words in blue, her words in pink.)


Agreement on how much will be paid: August 22nd


Proof of payment: August 22nd


I asked when they will be completed: August 24th. They said Tuesday which would be August 28th.


August 29th, asking for an update.


September 3rd, asking for another update.


September 13th, after FA came back up, I ask for proof or a refund.


No response for a while, but I get this.


September 30th, still haven't received anything.


September 30th, still no pictures.


October 9th, ask for refund, still no real proof. I got pictures of some foamed ears but they also conveniently had another pair of foamed ears just lying around, so I highly suspect the foamed ears are just the ones "lying around".



No contact has been made since then, I've never received a tracking number or any pictures, and I've opened a dispute, with no contact back from the seller. I'm going to escalate it to a claim. I wouldn't advise commissioning this person for anything.

Edit: 10/22/12 still haven't received anything in the mail, no tracking number, no pictures, no contact.

Edit: 10/29/12 PayPal resolved the dispute in my favor and I have been refunded the full $38.

Edit: 5/5/14 screenshot of LightningVampireWolf offering art as compensation on 12/6/12, after the refund. I declined, and no art was received.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 40 comments — Leave a comment )
Page 1 of 2
<<[1] [2] >>
lazer_the_hyena
Oct. 17th, 2012 06:45 am (UTC)
That really sucks too, since their stuff seems so cute.
That's a shame, their stuff was rather cute.

I never throw out shipping receipts until the item is confirmed as having arrived, I think it's a little crappy also that they wont' show you any sort of pictures either.. I think, were I you, that I would go on and turn the dispute into a claim, obviously they have little concern for you as a customer or they would make some effort.
violet_foxx
Oct. 17th, 2012 01:07 pm (UTC)
Re: That really sucks too, since their stuff seems so cute.
I escalated the dispute to a claim last night but with them being a minor I'm not sure how far the claim will go. :/
shukivengeance
Oct. 17th, 2012 07:19 am (UTC)
That's quite disappointing, they clearly seem to be quite unreliable.
zaulankris
Oct. 17th, 2012 07:46 am (UTC)
Question, I think I asked this elsewhere on a similar thread but I kinda forgot the answer...

Doesn't even the most basic kind of shipping in the USA offer insurance? I don't know about letter mail but up here packages come with $100 insurance automatically.

Personally, when I have to send small items via untracked mail the first thing I do is scan and email a copy of the receipt to the buyer. If it gets lost, I go after the post company rather than trying to make it someone else's problem.
fenrirs_child
Oct. 17th, 2012 08:07 am (UTC)
From the private companies, yes. From the postal service, insurance is an add-on. Delivery confirmation is like $.80 (free with Paypal's POS shipping system that I can't get to work right personally) though, and that's enough to be able to verify it was shipped by Paypal's rules.
breakspire
Oct. 17th, 2012 08:57 am (UTC)
according to their FA page, they're 14. I can't imagine 14-year-olds being great business people... it doesn't excuse their actions but you should probably avoid commissioning minors
keaalu
Oct. 17th, 2012 09:06 am (UTC)
Which means it's probably even more important that they don't go telling people to add on Paypal fees - they could end up getting their parents' Paypal shut down.
(...or can 14 year olds have their own Paypal if they have a bank account? I know there's different financial rules in the US to the UK, but I forget how it's different.)
(no subject) - ljmydayaway - Oct. 17th, 2012 03:22 pm (UTC) - Expand
(no subject) - tealmoonxiv - Oct. 18th, 2012 12:37 am (UTC) - Expand
purpule
Oct. 17th, 2012 09:17 am (UTC)
When I first saw that it was August and it's only October I was thinking "well, that's not so long a wait, maybe you're being hasty" and then I saw your back and forth and wow, unprofessional.

I dunno how old this person is, but they really shouldn't be doing business. The fact that they keep excusing their lateness with "I had this class or that" just goes to show that they can't really handle the two at the same time. I don't know what it is, but some artists can't seem to grasp that just because they're online commissions doesn't make them any less of a business contract - you were paid money, you NEED to deliver, and hell this kid even said they'd be done by Tuesday, so put the Biology homework aside and do them for Tuesday!

I always get irked by people insisting you pay the paypal fees too. Yeah, it's annoying, but you suck it up or put it in the cost of your commission in the first place.
norsepaw
Oct. 17th, 2012 10:09 am (UTC)
This ^^

She should really give a warning to all who commission her that she goes to school so the commissions might be late by X days. I know I got school that can steal alot of my time(Theater costume school).
pekoeko
Oct. 17th, 2012 10:33 am (UTC)
Aw man, this situation sucks all around.

First off, NEVER do work with a minor. Their stuff is super cute, but they have bad track records. They usually aren't professional yet, they promise turnarounds that are unreasonably fast and MOST of them cannot deliver, they are in highschool in most cases so while I understand doing homework and having a parent tell you 'no you have to do x before you can work on your silly furry ears project', it's still not very good time management.

Also, because they are probably using their parents paypal, because in MOST STATES you cannot get your own banking account until sixteen, or eighteen (depending on the state) that means you cannot get your own paypal either because you need a bank account to send that to. She probs has an account UNDER her parents, meaning when hers goes negative, her parents pay for it.

Another nasty little side effect of dealing with minors is they are not legally liable for anything really. She could totally screw you, and you'd be SOL because you're trying to chargeback on what is, essentially, her PARENTS card.

I'm not saying your beware isn't totally warranted. I'd never work with this person, even without knowing their age, just from their correspondences and how they are CONSTANTLY fluctuating the 'I sent it x weeks ago' or it's been done 'x amount of time' where she says one thing in one note and something totally different in another. One moment they're shipped, the next they're waiting for you/have photos that were never sent.

Literally speaking, since minors cannot enter contracts verbal or otherwise, her parents COULD yank her off the internet and go 'lol no money for you our kid is underage you were irresponsible'. Which a LOT of parents tend to do I've noticed, in order to protect their child's interests even if it's clearly not right. You may be out 38 bucks. It's a hard lesson, but at least you know what to avoid in the future.
violet_foxx
Oct. 17th, 2012 01:15 pm (UTC)
I agree with everything here and it was totally my fault for trying to deal with a minor. I'm not really expecting to get my money back but filing a claim can't hurt. If anything, maybe her parents will scold her and she'll stop trying to offer commissions.
(no subject) - varethane - Oct. 19th, 2012 02:44 pm (UTC) - Expand
mazz
Oct. 17th, 2012 02:22 pm (UTC)
God her stuff is so cute, I hope they learn to conduct real business before they're an adult and can't sell their talent due to a bad track record.
(Deleted comment)
violet_foxx
Oct. 17th, 2012 02:45 pm (UTC)
I originally gave her my work address since I'm here all day, but my last day here is the 19th so I figured I'd just go ahead and give her my home address. My step dad still works here and isn't leaving anytime soon so even if she still shipped it here, I'd be notified. That's why I asked her earlier what address she sent it to in case she got a number or zip code wrong, but she never let me know.
komickrazi
Oct. 17th, 2012 02:59 pm (UTC)
I have done work indirectly with her before (ie, people ordered items from her that were sent to me to be installed into costumes I was making for someone else).

She would say something was "shipped" when she hadn't shipping it yet. So I would check my PO box many times expecting an item, only to find out she shipped it a week later than she claimed.



Edited at 2012-10-17 03:00 pm (UTC)
alexindistrict9
Oct. 17th, 2012 03:28 pm (UTC)
Hello. I did want to say that i shipped out a replacement item today.. Honestly if needed i will pull out the old shipping receipt but i will send you the tracking number when i get home and if i can't tonight i will sent it ASAP in the morning. I do apologize for the trouble, and it is my fault for this mess. I should have gotten tracking with the package.

As far as the paypal questions, yes i do have my own paypal. If I had possibly shipped them to your old address there is a chance that they may be at my post office, but i will still ship out the replacement anyway. I really hope i can fix my mistake here.. i really do apologize for this mess.
silvercrow33
Oct. 17th, 2012 04:37 pm (UTC)
What I don't understand is.. if you have the pictures, of the shipping receipt and the ears, why didn't you just send those? You're just going in circles with the same conversation, without ever actually showing any proof. Just "Oh, I'll do that asap tomorrow" or "Monday" or "sorry I had homework". Doesn't really excuse the lack of professionalism.
(no subject) - alexindistrict9 - Oct. 18th, 2012 02:37 pm (UTC) - Expand
(no subject) - knownsome - Oct. 17th, 2012 05:28 pm (UTC) - Expand
(no subject) - alexindistrict9 - Oct. 18th, 2012 02:38 pm (UTC) - Expand
(no subject) - familliaraver - Oct. 18th, 2012 02:28 am (UTC) - Expand
(no subject) - alexindistrict9 - Oct. 18th, 2012 03:11 am (UTC) - Expand
wintersnowolf
Oct. 17th, 2012 04:24 pm (UTC)
This is exactly why, other than sending a printed digital badge, you ship everything from hand drawn badges, to full size pieces of art to costume parts and especially fursuits with a tracking number and insurance.

Sorry to read of your troubles. I hope you get a resolution soon.
ivorytigress
Oct. 18th, 2012 03:40 pm (UTC)
:/ I honestly was just waiting for her to pop up on here. Not just because of her age, but it had seemed like she tends to take on too much.

I really hope you get your money back.
poizenkat
Nov. 4th, 2012 09:41 pm (UTC)
I've had trouble with her before as well. It was pokedolls for a tail and some food items. The tail she made me fell apart within the hour I wore it. Terribly sewn. Not only that, but it took her an extremely long time.
violet_foxx
Nov. 5th, 2012 12:34 am (UTC)
At least she actually made and sent your stuff out, although if it fell apart that quickly, it probably wasn't worth it. :/

I never received any pictures or any product in the mail, but at least PayPal gave me my money back.
(no subject) - poizenkat - Nov. 5th, 2012 01:32 am (UTC) - Expand
pinkiepiecoyote
Feb. 20th, 2014 09:03 pm (UTC)
I had a similar experience with them regarding a trade. Never showed any progress toward completing their end. I canceled after months of no-show images that they said they posted. :T
alexindistrict9
May. 5th, 2014 02:24 pm (UTC)
Just curious as of to this could be changed!
Hello! This is the supposed person on this beware. I was curious as of to if you could contact violet about this or change the beware or remove it because i resolved it? I had contacted her and offered her free ears and other pieces and refunded her as well as offered free art as compensation for my childish mistakes. But I see that she never added that on there. I know this is a post from a long while ago but, if I could somehow contact her and get it to resolved, or at least have that added I would be very very grateful as I have now very much so changed my business practices.
celestinaketzia
May. 5th, 2014 02:44 pm (UTC)
Re: Just curious as of to this could be changed!
Hello! We don't delete posts, however we absolutely can mark this as resolved once Violet confirms that it is resolved.
(no subject) - alexindistrict9 - May. 5th, 2014 03:41 pm (UTC) - Expand
(no subject) - violet_foxx - May. 5th, 2014 03:45 pm (UTC) - Expand
Page 1 of 2
<<[1] [2] >>
( 40 comments — Leave a comment )

Profile

A_B icon
artists_beware
Commissioner & Artist, Warning & Kudos Community
Artists Beware

Community Tags

Powered by LiveJournal.com