I really hate having to post here. I have a bit of anxiety issues and was hoping to just let this go, but many of my friends said it's really something that needs to be shared. I actually wasn't sure if it's even worth a beware, so I asked for the mods opinions first, to make sure I wasn't posting wrongly.
WHO: They have two accounts on FA, lil-ariin and ariin
WHAT: A digital piece, full colour, two characters and a background.
WHEN: First payed on July 29th, finished completely on September 1st
Commission info he sent me
Giving his friend permission to approve progress
Explaining that I can only work with one person, since he gave his friend permission for approvals
Sending the friend the sketch
Approving the sketch with a minor change needed
Contacting about how I was having trouble and giving different options
Bit of a misunderstanding and just explaining what's going on.
Got out of that funk and was able to ink it and sent it for a approval, both approving
Sent finished piece
Ariin now contacts me, no word from the friend.
We start discussing things
http://i1212.photobucket.com/albums/cc453/sbneko/Do%20not%20Delete/ariin8.png >> I misread what he had said here, my fault! I thought he was upset that only his character didn't have a visible diaper, not that he wanted visble diapers on the ground.
EXPLAIN: I'd like to state right away that I did do a few mistakes. I personally have always shown progress approvals, both the sketch and inks, this is to make sure that if I do forget anything, it can be fixed right away. When something is my own mistake and something small enough, I'll gladly fix it after the fact. Otherwise though, big things do really need to be asked in the sketch or ink stage. But this varies from person to person.
Ariin commissioned me for a picture. As I had others ahead of him, it took a bit of time before I could get to the sketch and make sure to send updates on that. On August 9th, I sent the sketch for approval. On the 16th I sent a reminder of approval. I no longer have the email, but may be able to find it by digging, but his friend, the other character in the image, messaged me to ask about the sketch, Ariin had left for vacation withought mentioning so. I personally cannot work with more then one person, as when I've done it before one would ask for changes, then the other and contradict themselves, because of that I work with one person who is responsible to comunicate for both parties.
In the end, Ariin contacted me, approved the sketch and gave permission for his friend to approve stages instead as he wasn't going to be back yet from vacation.
During this time, I had a really difficult time continuing on with the image. It's a bit difficult to understand if you're not an artist I think, but sometimes things just don't seem to turn out right and feel a bit awkward. I didn't want to give a bad picture or make them wait too long, so I gave different options and asked if it'd be ok. They went with re-sketching the same idea. After taking a break though I got out of that funk and was able to continue on with inking no problem and sent it off for approval. I realize this is most likely a big fault on my end and should have asked if they wanted me to continue or go with the re-sketch. I hadn't thought of it as I was already working on it and they did very much seem to like the sketch. The friend said they both approved.
I continued on and finished the commission. That's when Ariin contacted me. The screenshots have all the info for that.
In the end, I felt much too stressed to continue with it and refunded the background fee for things I had missed and couldn't fix and a bit extra for good faith.
I would like to say though that his friend was a great joy to work with and talked to me calmly, he seems like a really nice guy that just got caught up in the middle. He messaged me to tell me he did like the picture a lot.