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My experience with Samoht-lion

WHO: Samoht-lion http://www.furaffinity.net/user/samoht-lion/

WHERE: (Warning, adult) http://www.furbuy.com/auctions/1032458.html

WHAT: Inked adult commission of two characters colored with background

WHEN: Started June 12, 2012, Payment on same day, Signs of trouble on June 25th.

PROOF: (See screenshots, Warning may contain adult content)

Edited so that people dont think i'm upset about the wait time :(

EXPLAIN:
In June 12 i won a auction for a commission, the artist said they would work on it while at AC (This was a lie). Time goes by and i ask for a update, which he sais he will do it this coming Friday. There is a lot of back and forth conversation, he forgets who i was and asks for the information again. After that first lie, and being forgotten, and the fact that he put me at the bottom of the commission list (all the commissions he got from AC were at the top).. i started to get worried. I emailed him every week to two weeks, and the replies came in excuses. Ranging from Jury duty, class finals, being sick and working midnight shift. I started to just not believe him, if he had so many life issues why was he posting commissions from AC and lots of artwork for a tshirt contest? July 7th comes and he gives me the final image, problem is the auction states that it would be colored and it was only inked. He told me he would color it, and on July 23rd he gives me the final image. The problem is, he colored my hair red. I sent him a frustrated email, explaining i was sick of the hole thing, i didn't even ask for a refund. I was upset at the hole situation. He told me he would give me a refund (a refund i didn't even ask for), and gave it to me on Aug. 2nd (Excluding shipping, which i had thought he just forgot). A month goes by, and on Aug. 24th my bfs mother picks up a package at the post office. It didn't have a name on it. She opens it, and behold, it was the ADULT picture in all its glory. He didn't discuss if i wanted the picture still, he didn't ask he just sent it and without a name at that.. almost a month after the fact. This makes me feel guilty because he gave me a refund and sent me the item (both things i never asked for, or was discussed)

Here is my list of why i believe i had so much trouble with this person:
1. He lied when stating he would work on it at ac, and countless other times. Instead when i ask for a update he gives me a excuse as to why he didn't work on it (even though he promised he would)
2. He forgot who i was, and asked what my commision was. This made me feel like i was worthless, that he didn't care enough to organize his commisions. I felt like i was a nothing.
3. He listed his auction wrong, making me have to ask him to do what the auction stated because my contest was for a full colored picture (Which made me feel worse)
4. He colored my hair wrong
5. He didn't put a name when he sent the item
6. He didn't tell me he was sending the item, which i would have said not to since he had already given me a refund

I am not demanding anything from him, i dont care about not recieving the shipping. I am simply telling others how he has treated my commision. I am upset, not about the time frame in which he completed it (Which was quick!) but the way he handled it. It was very unorganized and i wish it could have worked out better. I am very sorry that i seemed annoying in me asking for a update every 9-15 days, but you have to understand that i was scared. Scared that he was not going to finish the job from the signs i saw. Which are listed above. When i do papercraft commisions, people note me frequently about how their project is coming along. And i love it, because i can give them updates like "Oh, the head is almost done! Working on the legs now..." I like it because i can see how progress is being made and makes me even more excited for when its done. I was not demanding, rude, or upset whenever i asked for a update (except when i found out my hair wasn't colored right). The only reason i noted him frequently was because i had reason to. I wasn't noting him every other day, which i would find exessive.


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Comments

( 46 comments — Leave a comment )
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ljmydayaway
Sep. 5th, 2012 07:09 pm (UTC)
I kind of feel like you're overreacting, and I'm not sure why this is a beware, other than not putting a name on the package.

He got the art to you in a decent amount of time (6 weeks isn't an extremely long amount of time for art, especially when they have conventions and are going to school as well), it was very good, ambitious artwork for his skill level, and you got a refund and free traditional artwork.

As for the name on the address thing, how was he to know that it wasn't your address, it was your BF's mother's address? Usually if there's going to be a possibility of someone else opening the package, the person getting the package will say "Please address it to My_FA_Name, because otherwise my mom might open it." The artist isn't getting paid to be a mind reader.

The only thing to "beware" here is that he is a little too open with his clients, re: excuses. He seemed to reply quickly and post it quickly once it was worked on.
skulldog
Sep. 5th, 2012 07:18 pm (UTC)
Seconding this. I had to double check the time frame, and I think you got a little overbearing for only a few weeks in.

Unless you cleared stated you wanted the art by X date, getting upset when something wasn't done in a three day period from the last email is a bit frustrating for any artist to put up with.
copper_season
Sep. 5th, 2012 07:55 pm (UTC)
Was there a definite time frame for the art to be finished? If not then I don't think that six weeks is that long to wait. I commissioned an artist for a character sketch and it took two months.

It could be a suck that no name was on the package but if he thought that it was your address, that can be viewed as an oversight. Not much of a beware here.
pyroro
Sep. 5th, 2012 08:00 pm (UTC)
I'm not going to jump all over the OP on this because there may have been a stated time frame he had given her. And we all get frustrated if we see commissions being bumped above ours...

For the "How was he supposed to know" It's kinda common practice to put who the package is for...that's flat out common sense, whether the contents are just regular or something that is wanting to not be shown to others in the house...

I dunno, I'm not going to fault the OP on this, they didn't think that something so common sense would need to be on a package...Maybe it seems the time frame is throwing people off but there may have been a different one set between the two. All in all some of this falls onto both parties.
aerospiritual
Sep. 5th, 2012 08:28 pm (UTC)
Feeling pretty neutral about this; six weeks isn't a long time at all, but.

OP, it's not your fault that he couldn't meet his own deadlines. It's nice that he's consistent on getting back to you in a timely manner, but you shouldn't have to hound him in regards to him missing his own deadlines.

It's also not your fault that he forgot what kind of commission it was to be. But he did make the effort to rectify that.

It's not your fault that he got the hair color wrong but that is a pretty minor detail.

And it's most certainly not your fault that he didn't put a name on the package- which should be pretty standard practice across the board. To be honest, I didn't even know you could send a package without a receiving name on it; even the junk mail sent to my company has the company's name in the name field.

For me, this is the most inexcusable aspect about this entire thing; how hard is it to ask for a name or if in doubt, use what is provided? Especially in regards to adult materials. Yeesh.
kirinafa
Sep. 5th, 2012 08:33 pm (UTC)
I'm not upset about the time frame, i am upset that he put my commission on the bottom after going to ac and starting on those. I believe that if i had not told him to put it on top, it would still not be done. He took on way too many commissions at once. It begs the question, why would he put up a auction when he is already full? Before i placed the bid he didn't have a list, and when he told me he would work on it at ac i thought it would get done pretty quick. But then he puts a journal saying hes sorry to everyone for the wait and posts this massive list (along with the new ac commissions)

I'm also upset about the mistakes: him listing the item wrong, him coloring it wrong, him not refunding me for shipping, him shipping it when i just wanted a refund. Not to mention the name for shipping.. i've never seen anyone ship something without a name on it. I actually didn't know you *could* do that. Its common sense to put a name on it. If i would have known he *was* shipping it (he never once told me) i would have opened it myself, but i honestly had no idea it was mine.

I do give him credit that he did refund me for the artwork part, and i thank him for that. But all those mistakes i think do need to be addressed and warned to the community. I posted here awhile ago without giving any names, and everyone wanted me to post who it was so they wouldn't have to deal with this. Now that i have, it seems many are defending him :(

Edited at 2012-09-05 08:52 pm (UTC)
leahtaur
Sep. 5th, 2012 08:54 pm (UTC)
In my opinion you should be happy with a refund at all, it's not reasonable to expect your shipping fee back as well. He should not be out both the artwork and all the time he put into it, plus the money, plus the shipping fee. It was generous of him to provide you with that.

Your post does make you sound upset about the time frame, which I think people are picking up on.

I notice this part: "July 6th comes around and i ask for a update, to which he replies that i will have a drawing to review on Sunday. He gave the excuse that he was on midnight shift this week and jury duty. (Proof 5)

The next day comes and he gives me a image.(http://www.furaffinity.net/view/8363259/) I wasn't really happy with how it turned out, but i was glad it finally had some progress. He then works on 5 other con commisions and submits them (Even though he stated he would put mine at the top of the list) On July 8 he gave me a link with the "final image" which was only inked: http://www.furaffinity.net/view/8365251/"

If I am reading that correctly, you prod him for an update on July 6, he answers, then provides a sketch for you to look over on July 7. Between the 7th and the 8th, when he shows you the inked piece, he uploads five commissions for other people. Correct?

If that is really the timeline, I have to say that you have really unrealistic expectations. Why is it so wrong for him to work on pieces at the same time? He could have had those five pieces in various stages of completion, submitted the sketch to you, then kept on working on them while awaiting your reply. It sounds like he answered you and updated you each time with less than 24 hours between each response. That is a pretty stellar response time. He could have even had all five of those pieces completed beforehand and simply scanned or uploaded them all at once.

I agree with others that an overall wait time of six weeks is not bad at all for a colour piece.

However, I do think that neither party is in the right. This artist comes off as inexperienced and unorganized. (For his sake I wish he had simply thought to colour over the character's red hair with purple, or blue to make purple, so that he wouldn't have felt obligated to refund.) I hope the artist will take this as a learning experience.
(Deleted comment)
(no subject) - leahtaur - Sep. 5th, 2012 09:54 pm (UTC) - Expand
(no subject) - ljmydayaway - Sep. 6th, 2012 12:22 am (UTC) - Expand
(Deleted comment)
(no subject) - ljmydayaway - Sep. 6th, 2012 05:38 pm (UTC) - Expand
kirinafa
Sep. 5th, 2012 09:06 pm (UTC)
I make it a habit to ask for a update once a week, it is what i and many other people do to keep up to base and see how the stages are coming along (unless i know that it will take a few months in the instance of popular artists, in which i ask about once a month) I never rushed him or bugged him, only when i noticed my commission was pushed to the bottom did i ask to be put back on top. I'm not sure why everyone thinks i'm upset about wait time, artists beware wants their posts to be detailed as possible.. so i posted when each note was sent.

I am making this post for others to see how unorganized this artist is. They took on too much at once, and its effecting quality.
sbneko
Sep. 5th, 2012 09:23 pm (UTC)
Personally, I'd say two weeks might be better. It does depend on the artist, but if you know the artist is fast, two weeks is a short time with ought feeling over bearing.

I work way faster then most and one week seems just a little bit too short due to things in real life, school and work and many other things.
(no subject) - ljmydayaway - Sep. 6th, 2012 12:23 am (UTC) - Expand
trunchbull
Sep. 5th, 2012 10:13 pm (UTC)
It can get pretty annoying to have someone ask you every week about your art commission, especially if it takes time for them to work. I can see my self being pretty peeved at you if you did this to me (though i wouldn't mention it). it can add up to a very frustrated piece.

i dont believe you should have recieved a full refund. Thats not fair to the artist, who did what you wanted for the most part. If you are the one asking for the refund, and there is already work done, you are not entitled to a complete refund.

the one thing I am slapping my face at is with the forgetfullness of the artist. It is embarassing when you cannot even remember the name of your commissioner. the least this artist could have done was look through their notes with the commissioner's name. asking for details when you already have them is pretty lazy.
I accidentally did this to a commissioner by sending them someone elses sketch. it was so embarrassing, but the customer was ok with it. they were just concerned about the sketch being delivered safely to the original commisisoner. :)

Edited at 2012-09-05 10:15 pm (UTC)
kirinafa
Sep. 6th, 2012 01:08 am (UTC)
I feel like i dont have to explain myself over and over, i will try and make it as clear as i can. He told me he would work on it/get it done that weekend/day/whatever, and so when that certain day past i would give a note asking how it was going (Since he had promised he would get it done/worked on that certain day) But those days came and gone, and soon i was not trusting him. He repeatedly lied about when he was going to work on it. I gave him notes every one to two weeks to try and remind him that i am still here. I began to think he would not do the artwork, especially after he listed the auction wrong and i thought he wasn't going to color it. It was my way of telling him not to forget me, as he has done a few weeks prior. I believe in my heart that asking every few weeks for a update is not unreasonable. I asked him every week because i believed he was not going to do the said artwork. I believe he was lying about having jury duty, being sick, switched to midnight shift, school finals, if he had that much life issues why was he working on so many pictures for a artwork contest.

It seems many dont see my point, and some dont think i even deserve a refund. This may be true, but he did give me a refund. This post is suppose to be about him forgetting who i was, the many excuses that could have easily been solved if he hadn't took on so many at once, not discussing if i wanted the artwork still (I would have been ok without the $5 and no artwork, but he didn't discuss this with me. I didn't want it and i still dont), and then not putting my name on the package he sent. Yes he did it in a timely matter *only* because i told him to put me on the top of the list. I posted this to warn others and perhaps get him to realize he needs more organization.
marus_puppy
Sep. 6th, 2012 01:57 am (UTC)
It might be better to address people directly, rather than posting as a reply to the journal itself... The way you're doing it now, I think it's opening up more lines of conversation than needs be.
(no subject) - ljmydayaway - Sep. 6th, 2012 05:57 pm (UTC) - Expand
(no subject) - kirinafa - Sep. 6th, 2012 10:45 pm (UTC) - Expand
(no subject) - sbneko - Sep. 6th, 2012 10:54 pm (UTC) - Expand
enter_data_here
Sep. 6th, 2012 07:56 pm (UTC)
http://www.furaffinity.net/journal/3822947/

She posted a nice journal complaining about the advice here.

Beware against herself.
sigilgoat
Sep. 6th, 2012 08:09 pm (UTC)
Yep, taking that as most certainly a beware against the OP.
(no subject) - oceandezignz - Sep. 6th, 2012 08:15 pm (UTC) - Expand
(no subject) - kirinafa - Sep. 6th, 2012 10:26 pm (UTC) - Expand
(no subject) - starcharmer - Sep. 6th, 2012 11:31 pm (UTC) - Expand
(no subject) - enter_data_here - Sep. 7th, 2012 05:47 am (UTC) - Expand
(no subject) - kirinafa - Sep. 6th, 2012 10:55 pm (UTC) - Expand
(no subject) - marus_puppy - Sep. 7th, 2012 01:20 am (UTC) - Expand
(no subject) - starcharmer - Sep. 6th, 2012 11:29 pm (UTC) - Expand
(no subject) - celestinaketzia - Sep. 7th, 2012 12:56 am (UTC) - Expand
(no subject) - gluttonousangel - Sep. 21st, 2012 04:33 pm (UTC) - Expand
arcticious
Sep. 6th, 2012 10:43 pm (UTC)
I was on OP's side but now that journal has changed my mind. No point coming to a community that aims at grasping all aspects of a transactions, then being upset when they respond to the negatives. You've ended up with the art (even if you didn't want it) and a refund. I think that asking for updates every week or two wasn't too bad; but some may be rubbed the wrong way. That journal, honestly, was unnecessary and may only serve to present a beware against you.
kirinafa
Sep. 6th, 2012 11:01 pm (UTC)
Can i get a reason why my journal is so bad? I only asked for my watchers opinions on it because this site has made me question if i was in truth overreacting. Is it bad to ask people from different sources for advice? I was not rude and did not name anyone in my journal.

Edited at 2012-09-06 11:04 pm (UTC)
(no subject) - kayla_la - Sep. 7th, 2012 12:26 am (UTC) - Expand
(no subject) - bladespark - Sep. 7th, 2012 12:29 am (UTC) - Expand
(no subject) - arcticious - Sep. 7th, 2012 05:17 am (UTC) - Expand
celestinaketzia
Sep. 7th, 2012 12:53 am (UTC)
I don't see how the artist "lied" to you, and that's rubbing me the wrong way. Does it stink that they were unable to keep with their own deadlines? Yes. It doesn't make them a liar.

Jury duty? Night shift? These are pretty serious things and drain people. I don't blame him if he was behind!

I am not sure if you are new to commissioning people or not, but this seems pretty normal. I don't see much A_B worthy about the artist other than he seems to be new at this and is learning. Definitely not worth putting his name through the mud for. =\ Every time you contacted him, he responded and gave you an update promptly.

As for those other commissions? I personally hold about five or so commissions that I've completed along the way and upload them all at once to get maximum exposure. It doesn't mean that I did them all that one day.

Also, once a week may be a tad excessive depending on the artist.
kerstin_orion
Sep. 7th, 2012 02:03 am (UTC)
I honestly think the whole shipping thing is the main issue, myself. You weren't expecting to receive the piece, so you didn't think to verify shipping info with the artist, yet they shipped it anyway. I'd be horrified if my mom (or my spouse's mom) opened a smut picture I'd commissioned. Repeated missed (self-imposed) deadlines and incorrect details are also poor customer service, though on the other hand, the artist did refund most of what you paid.

I'd say this should be a lesson to the artist to pay better attention to details for a commission, and to not ship something without getting the information (and don't ship something that you've given a refund for, either).
bladespark
Sep. 7th, 2012 02:18 am (UTC)
Yeah, the shipping thing is the one bit I do agree is pretty out of line.

I mean... I've shipped stuff without a name before, but I wasn't shipping adult work, just plushes and such. An artist sending out x-rated material should probably exercise a little more care.

I don't know about the rest of the complaints though, it seems like a lot of fuss over not very much, especially after having gotten a refund.
kerstin_orion
Sep. 7th, 2012 02:05 am (UTC)
Mod Post
It appears your screencaps have disappeared during your edits. Please return the original information back to your post; you're allowed to add to posts, but don't take away critical information, especially your screencap proof.

If you need to know what your post originally said, you can find a screencap of it in our archive here:
http://img59.imageshack.us/img59/8127/communitymoderation1346.png
poizenkat
Sep. 7th, 2012 10:44 am (UTC)
I feel that you noted the artist too much. I understand that you thought they may forget you and all, but that doesn't make it any less annoying. I also think that you are getting way too emotional in this post. He made the mistake to color your fursona's hair wrong but...how wrong? How off is it from the reference you supplied? This is traditional art we're talking about, and traditional art has very limited colors. Perhaps it was the closest they had?
I don't even see what the point is on complaining about that since you didn't even ask the artist to fix it. Shy or not, social anxiety or not, you should have asked for it to be fixed if you were THAT upset over it. I personally have extremely bad social anxiety to the point that I have in the past not left my house for a week, but when I'm commissioning someone I know that I MUST tell them if anything is wrong. Artists don't read minds.
I also see the issue of them leaving your name out on the packages. Yes, that is a big problem and I don't understand why the artist would do that. On the other hand, you are complaining about getting a free physical item. If you do not want it as badly as you're saying, then auction it off, give it away, or throw it away.
sbneko
Sep. 7th, 2012 04:59 pm (UTC)
Actually, now that I take a good look at the hair, I think the red is shading.

The highlights are the same colour as the pinkish purple markings, and the OP's character's hair is the same color as those markings. Maybe they didn't have a darker purple for the shading. For soft shading, I used to shade red using purple, so maybe they did the reverse. But I can see how it'll look wrong on first glance.

But at the same time, it's possible that it looks more purple in person, sometimes scanners do that. OP, you said it got delivered to your BF's mother, did you see the image in person or only her?
sintocat
Sep. 8th, 2012 07:44 pm (UTC)
Why were all the screen caps taken away? That doesn't help your case if you did this to try and close the journal.

I can't honestly tell you if the artist was out of line because I can't see the original proof. But due to the conduct you've shown thus far (with comments here and your journal) I think you need to chill out. You didn't give him a deadline, there for he doesn't have to finish it until he has time. If you asked him for a time frame of 5 weeks and it wasn't then, then it's a beware.

Personally though, I don't think I would do business with you until you learn how to handle business transactions a little better. Beware with OP and artist with this one.
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