Where: http://www.furaffinity.net/user/ChimeraRae/ http://chimerarae.deviantart.com/
What: 73$ Swoobat Plushie.
When: May 5th 2012 to now.
Proof: Details below.
Details: I had contacted ChimeraRae via email after seeing an auction of her's on Furbuy. She very quickly replied back, giving me the timeframe of a week to make. (I honestly didn't think it would take a week, but it made me happy she was excited and happy to
take on the project.) She gave me the quote of 60$ + 13$ for shipping, which I paid immediately.
I poked her a few days later, asking how things were going. She let me know that she was ordering the fur for the mane online, which I told her I was okay with.
On 5/17, she sent me an email saying everything was done, except for the mane, and the eyes. She said she would send me a WIP ASAP. I was really quite excited about the whole thing.
I heard nothing, so on May 26th, I sent her an email asking about an update. She responded the same day, explaining how things had gotten hectic in her life. She also said she was still waiting on the fur, but everything was done. I said okay. Later that day, I got a WIP picture. I was so excited to see it.
On the 29th, she sent me an email saying she was back in town Thursday, and she hoped the blue fur was there so she could mail him. She also mentioned me getting a final picture so I could make changes if I needed to.
May 30th, I contacted her, and I ended up asking her about holding the plush since I was moving June 9th. She said okay.
June 10th, she sent me an email asking for my new address. June 12th, I sent her the new address. On the 15th, I contacted her, asking if she shipped the plush. She said she saw my email, and would send it out the next day.
On the 22nd, she said she had given the Swoobat to her brother to ship, and he hadn't, and she would ship it out the next day, or Monday. She also mentioned a partial refund, along with a tracking number for when she sent it out. I went ahead and let her know the partial refund wasn't needed, I was just excited to see my plush.
On July 2nd, I emailed again, asking if the plush had been shipped. She replied on the 4th, and said it had been shipped out Tuesday, and would get to me late that week, or early next week.
I was so excited at that point, so I waited for my plush to arrive in the mail.
July 16th. I email her again, because I was worried. She responded the same day, mentioned how it was weird that it wasn't there, and she would email me again in a bit with the address she had on the Fed-Ex Receipt.
Later that day, I email asking if she had found the address, and I mentioned how I had noticed I only recieved a single WIP picture. I asked for a picture of the completed plush. She replied, and said she couldn't find the email with my address, and asked me to resend it. She also said she would send me a picture when she found them, because she wanted an example so she could make more, but she doubted she would "just because plushies have become so time-consuming."
She then sent another email saying "Btw, WORST case- If I go to FedEx, they can't track her, she got sent to the wrong address, etc. etc., I WILL give you a full refund. Hopefully it doesn't come to that and this is just disorganization on my part, but hopefully that's a bit more peace of mind for you. XD"
On the 19th on July, I sent an email asking for proof that she even sent the plush, or a refund, since I had only seen one WIP of the Swoobat. Her reply included an apology, mentioning how sloppy it looked, what she'll do to get organized, etc. and she said if she would get back to me that night or at latest the next day with results, completely ignoring what I had said. (Proof of being sent or refund.)
Late the next day (20th) I sent a email just asking for a refund. I get an email back, with more WIPs of the Swoobat (which I didn't ask for) and she mentioned she wasn't able to get a ride from her mother, and would try her brother. If she couldn't get a ride that night or the next day, she would send a refund regardless of where the plush ended up.
Extremely irritated and upset at that point, I replied, asking for a refund, and how the entire situation seemed suspicious to me. All I got back for a reponse is "Alright, I understand. I'll transfer first thing after I get paid."
Waited several days, then emailed again on the 26th on July, asking when she planned on paying me back. Got a response of she got paid Friday, and would be at the bank by latest Saturday morning.
Last I heard, she sent me an email on the 28th asking if my paypal was the same was my email. Which I immediatly responded to her question. The next day (29th) I sent another email asking for my refund. With no reply.
First Contact: http://oi45.tinypic.com/9027n6.jpg
Payment: http://oi46.tinypic.com/4uxgle.jpg http://oi48.tinypic.com/98v8m1.jpg
First Update: http://oi49.tinypic.com/20uwfh0.jpg
Second Update: http://oi49.tinypic.com/1fzl6r.jpg
Third Update: http://oi45.tinypic.com/25yvrjd.jpg
W.I.P picture: http://oi48.tinypic.com/2nh1clg.jpg
Back in Town/heads up: http://oi49.tinypic.com/24qjpmx.jpg
Asking the plush to be held: http://oi45.tinypic.com/2v26p78.jpg
Proof I sent my address: http://oi49.tinypic.com/1znadsx.jpg
Saying it would be shipped: http://oi47.tinypic.com/25u1rts.jpg
Given the package to her brother: http://oi48.tinypic.com/40rqq.jpg
Saying it was shipped: http://oi46.tinypic.com/25576mw.jpg
Getting worried: http://oi48.tinypic.com/2qk6mip.jpg
Getting worse: http://oi48.tinypic.com/9qfzp3.jpg
Worst Case: http://oi49.tinypic.com/29e135h.jpg
Ignored email: http://oi48.tinypic.com/2e5lfsj.jpg
Second time ignored: http://oi49.tinypic.com/nboxn9.jpg
Refund and suspicions: http://oi48.tinypic.com/29xslcm.jpg
Asking when she planned on refunding: http://oi47.tinypic.com/2uic36o.jpg
Last email recieved: http://oi48.tinypic.com/2lt57qr.jpg
I'm sorry if I included too much information, I'm just extremely upset about this entire situation.