WHAT: One digital Lineart pinup of their character. (Completed on May 30th, 2012)
WHEN: May 20st, 2012 (Payment was made on May 20th, 2012)
Link that proves it was completed. (Tumblr)
Okay. This commissioner sent me notes on both accounts for both a furcadia portrait and a digital pinup of their character. I told them that ports are closed (Due to certain reasons I won't go in) and that the others are opened. She sent me 25.00 USD via PayPal on the 20th of May. After it was done, I posted it up on my tumblr account since I only posted up on my galleries on Saturdays only. It saves me the hassle.
Around June 1st, I get this email from PayPal that the commissioner opened a claim to get their money back after I just finished it. As shown above, I sent a note asking why is she filing a claim, but didn't get an answer. So, I returned to give evidence to Paypal stating that I did what I was paid to, showed evidence and turned it in (gone now since they moved on with the claim.) since they are not going to respond to me immediately. I know they've read the email but said nothing or had given me an excuse.
Today, I received an email from paypal that the credit card company took their money. In result of this, the chargeback settlement fee was 20.00, which left me 9.03 in the red (Which usually entails that I am in the negative.) I was very upset about this because I'm never in the negatives. I did call paypal about it and they are disputing it with the company on my behalf. They also put back the chargeback fee so I'm no longer in the negative. I've still yet to get a reason behind this and I've talked to a few other artists that have yet to be paid by this commissioner. I wanted to leave a forewarning about this person in particular because you might get conned out of your hard earned money.
This has still yet to be resolved since I didn't get my money back for drawing this picture in particular. All screenshots are posted above. Actual name of commissioner has been removed. Mine has not.
Update: Sadly, I got an email back regarding my dispute and it reads:
"As you know, we have been using the information you provided to dispute a
chargeback filed against the transaction detailed below. Despite our best
efforts, the buyer's credit card company decided in favor of the buyer.
Unfortunately, we do not control the outcome of the chargeback decision
reached by the buyer's issuing bank in a credit card transaction. By
accepting the terms of the PayPal User Agreement, you agreed to accept the
decision of the issuing bank as final and legally binding for this type of
So I didn't get my money back.