WHAT: $15 digital bust badge commission
WHEN: I answered Poppy's Facebook post advertising badge commissions to be done that night, on February 1st, 2012, and sent payment. The final product was delivered on May 26, 2012.
1. http://imm.io/sZUf (payment, with date)
2. http://imm.io/sZUu (stream conversation part 1)
3. http://imm.io/sZUz (stream conversation part 2)
4. http://imm.io/sZUA (finished product, with date)
EXPLAIN: She advertised doing bust badges that evening, so I sent her the payment (see link 1). She didn't do it that night, or the following night like she said. I'm very patient with commissions, so I wasn't too fussed. Within a week, she had a sudden interest in animation and worked on "jumping icons", including giving out free ones to people who requested it at that time on Facebook. Still not a big issue.
A month later she still knew I was on her to-do list, by tagging me in a Facebook post, and said she'd clear up her list. Still nothing.
I tried to contact her through email (on April 17) and several other occasions via Facebook private message and on her Facebook wall, but she still never replied to me. Communication was extremely difficult. Poppy frequently posts about what she is doing, but something always seems to be broken whenever anyone wants to contact her. (see link 3) At one point, she had adjacent posts on Facebook: one saying "the best way to contact me is email", and the one next to it saying "My email is broken, I'm not receiving them."
Roughly three months from the commission date, I hopped onto her stream and asked her to start my badge, which had turned into a "full body feral upgrade", which I'm not sure was really an upgrade. I think she only said yes because she thought I was a new commissioner and wanted the money coming in. (see link 2) She stopped at the sketch stage because she had to go to sleep, but refused to work on it any further until I attended another of her streams, which wasn't practical for me.
Over a week passed and I asked for a refund on her Facebook wall, which wasn't replied to.
Ultimately, she only finished my badge because a friend of mine reminded her in one of her streams to do it.
I could accept a lot of the delays if she bothered to actually respond to her commissioners. The outright worst part for me was her constant complaining on Facebook about a fursuit commission of hers being delayed, and how the maker was accepting new commissions before her one - meanwhile, she was doing the same thing to a throng of her own commissioners without remorse.