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I commissioned someone back in march for and item that would take about 4 months for the product. I was told I was 5th on the list that she had, I asked her a few questions and then left her alone until May 17th, which was the last note she answered. I found she had another account so I left a shout on her page to see how it was going, not trying to be a bother but it was beginning of last month that I just asked for an update. my notes have gone un-answered since I figured out she had another account.

I plan on giving her until about the 2nd week in august to give me the item I commissioned, I have only paid 1/2 of the total price. Its something that I REALLY want, and have wanted for a while... But what bothers me the most is that my notes have gone unanswered and she seems to be ignoring me... all I want is an update that's it, I'm not trying to be a bother I just wanted to make sure she didn't need the other half or whatever... I hate bothering people I commission, but its been the 4+ months I was told, and I am fine waiting, I just want an update...

I don't really know what to do... Let me know what you all think.

(her name has been withheld until I find something out)

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( 2 comments — Leave a comment )
Jun. 19th, 2012 02:17 am (UTC)
June is still young, I say wait til the end of the month, leave a note then saying that it is urgent that she reads/replies stating you would like an update or a response of some sort telling you that she is either complete or is having some issues for whatever reason.

Also add in that her deadline will be in August and if she doesn't met it you'd like a refund.

Edited at 2012-06-19 02:18 am (UTC)
Jun. 19th, 2012 10:25 pm (UTC)
Pretty much what RadCatastrophe said. Give it to the end of the month, and then send out another note urging them for an update.

If you look at the notes you sent her in your outbox, have they been read? Are there indications she's been online since you've been trying to contact her? They may be having internet issues if not.

You're not bothering them in any case. As a customer, you have every right to receive updates, or ask for them. Ignoring your notes is pretty uncool, if that's what they're doing.
( 2 comments — Leave a comment )


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