WHO: Aluminemsiren, a.k.a. Orion
WHAT: One $25 character bust
WHEN: October 27th - Present
PROOF: I don't think this needs much explaining. Artist was commissioned in late October. I didn't bug them about the commission until months had already passed. Bugged them 2 or 3 more times between December 2011 and May of this year. One of my emails even went ignored completely (probably because they were getting hounded by so many disgruntled commissioners). May 12th, 2012 I requested a refund. The email was read but never replied to. I then sent another email asking for a refund, this time with more "srs bzns" verbiage.
I was told I would have to wait until Friday May 18th and will receive only a partial refund because the sketch had already been done. It is now 3 days after the 18th and my Paypal account is still at $0. Aluminum, if you're reading this... I understand it's your business and you make the rules, but at this point in the game, a partial refund is only adding insult to injury.
EXPLAIN: Not much else to tell here. The screenshots speak for themselves. *shrug*
EDIT: I have received a full refund in my paypal account from the artist. Aluminum, I sincerely thank you for refunding me and I hope you are able to get your commission queue under control. Good luck and thanks again.