Denali Lobita (growly) wrote in artists_beware,
Denali Lobita

Beware: TaterGator/NayNay

EDIT: 6/22/12
I'd call this issue resolved. The piece was redone and is exactly what I asked for:
Thanks Tater!

EDIT: 5/20/12
I finally got a reply from Tater, I've added it to the end of the entry.

WHO: TaterGator/Naynay


WHAT: A 2-character digital piece won in a charity auction benefitting SportyPup.
Proof of purchase (the original auction URL no longer works):

WHEN: First contact with artist made February 10th, 2011. Commission drawn April 22nd, 2012. Lost contact with artist immediately after receiving the piece.

WHAT HAPPENED (breaking the template format a little so it flows better):

I won a 2 character digital piece from Tatergator over a year ago through a group auction benefitting someone who was very sick.
Here is what I requested:

"How about one of Growly as a cubfur, playing with her yellow Growlithe, Silver? I'd like her to be wearing a big poofy clean diaper and a cute shirt of some sort. ^^
Growly refs:
Silver ref (I want him to be a puppy here :D):"

I was promised she would start soon, and so I waited patiently. A couple of months later, I nudged her to see if there had been progress and I was told she was "just getting to it". I didn't mind and continued waiting.
In July, I inquired about the status of the commission again, and never got a reply.

I had to look her up on FA and read her journals to find out she was going through some personal issues that would delay work. I was glad there was some explanation up, but not happy I had to seek it out myself.
So I waited for Tater's return to FA.

She finally resurfaced around March, and I actually met her in person at a convention. I didn't even ask about my commission, it was she that brought it up- Tater told me she had a sketch going, but she didn't like it and was going to redo it. I remembered telling her I was excited to see the sketch whenever it was ready.

So April 22nd of this year, over 1 year after commissioning, I finally got my piece, but it had some very major mistakes. I was never shown a sketch, just got the link to the final image in my shoutbox.
The image:
In the emails, I had specifically requested three things:
-My character as a cub, not an adult
-My character wearing a shirt
-My Growlithe is yellow, is supposed to be my specific Growlithe, Silver (I provided a ref for him)

I didn't hesitate to contact the artist about some revisions:"Hey, thanks for showing me the finished piece! I do wish you'd shown me the sketch, I could have pointed out a few mistakes made before you finished it with inking and coloring.

Here is my original description of the image, as given through email:
"How about one of Growly as a cubfur, playing with her yellow Growlithe, Silver? I'd like her to be wearing a big poofy clean diaper and a cute shirt of some sort. ^^
Growly refs:
Silver ref (I want him to be a puppy here :D):"

In your picture, Growly looks like a teenager or adult, which I didn't want (wanted cub), and she doesn't have a shirt, either. The Growlithe isn't right either, it's supposed to be my specific Growlithe, who is a shiny (which means yellow fur, not orange).

Could I please get a revised version? :)"

I've been advised since then that Tater's cubs usually do look like adults or teenagers, but even still the picture is wrong because the Growlithe isn't Silver, and Growly isn't wearing a shirt. I didn't hear back from Tater for days, so after a week, I nudged her about it, in case she forgot about my note (the note had been marked as read, and her account's been very active).

"Hey, it's been a week since I sent my last message... hoping to hear from you soon! Let me know if you didn't get it, I'll resend or email it."
I was hoping that might get an answer out of her about revisions, but still nothing.

On May 2nd, almost two weeks since I asked Tater for revisions, I sent a final note, which to this day remains unread.
"Hey, please reply to my messages, starting to get a little worried. In a week after sending this message, if I haven't heard back, I'll have to make this issue public. >_<

I just feel a little cheated, having had to wait well over a year, only to have my piece rushed, with many details wrong or missing. I'm also not really comfortable with having my public image be that of an adult diaper fan, I wanted the piece to be a cute little cub kinda thing. Something like this image you just uploaded is spot-on as to what I was looking for, in terms of body proportions:

I hope to hear from you soon!
Thanks for reading.


I can only assume I'm being ignored, because the note is marked as unread and her account has been very active since then.

I'm just very uncomfortable with how this whole transaction has been handled, and I can't even get a refund because the money went to charity. I'm sure Tater is a sweetheart, but I would never recommend commissioning her after my experience.

5/20/12 ADDITION:
I finally got a reply from Tater and I am absolutely shocked and upset and what she told me.
"sorry it took so long but I was behind on other paid commissions to and im without internet nd using my phone at this time

I. Was also discussing with a few friends of mine how to handle this. If it was a commission you auctualy paid me money for I woud wiling redraw it for you once even ls it to make sure I got it right but I woud like to remind this was not a commission itt was a donation I made to a raffle for charity which had the same rules as my iron artist no presketches no redo.most everyone ive taked to agree that i shoudnt have to redo it bit i have found mysef with some free time since I can't propery look at reffs so I wil edraw this for you. It wil how ever wait inline aafter mwakos commission which is almost finished. Im sorry I pissed you off but I didn't realy feel like the art is as adult as you think and im upset over loosing more time on free art when I now doing this for a living "

Here is my reply:
"It was NOT a free commission, I paid a significant amount of money for these commissions from various artists. If you weren't prepared to treat my commission seriously, you should not have volunteered to give away your services, plain and simple. I am shocked at your flippant attitude about it and how you're making it sound like a favor to me that you're going to redo it. You also did not state any of these terms and conditions of no revisions, no sketches at any time, and you even told me you would show me the sketch when we were discussing this commission before. If you are upset about losing time redoing it, you should have done it correctly the first time. I am not being nitpicky, I want what I paid good money for."

I am just so appalled she is trying to justify this and somehow make this into me being a bad customer. I have lost all respect for this artist. Even if I get the revised art, I will still steer clear of this individual until she gets her act together. I'll keep you guys posted.

Here are screencaps of our correspondence:

5/20/12 addition:
Tags: artist-tatergator/naynay, beware

  • Post a new comment


    Comments allowed for members only

    Anonymous comments are disabled in this journal

    default userpic

    Your IP address will be recorded