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Beware: Flarveon

WHO: Flarveon

WHERE: http://www.furaffinity.net/user/flarveon/ but purchase happened on FursuitAuctions here on LJ

WHAT: Fur purchase

WHEN: Purchased March 9th/10th, Paypal forced refund went through yesterday.

PROOF: Purchased from this posting: http://fursuitauctions.livejournal.com/2417221.html
(post is too long to capture on my computer, but here is my purchase agreement http://img684.imageshack.us/img684/2488/tneonorange001129.png )
Paypal record (including forced refund) http://img210.imageshack.us/img210/9485/flarveonpaypalredacted.png

EXPLAIN:

I saw Flarveon's posting on FursuitAuctions for some neat furs from NZ, and I picked a few out and promptly sent payment. Initially, due to the large response, she said she would pick the furs up from the store on Thursday or Friday her time, and mail them out same day or Monday. I didn't hear anything back, so I sent her a message on LJ that I didn't receive a reply to, so I noted her on her FA on the 19th. I got a response back right away, saying she'd been delayed and she'd be going on Wednesday. http://img703.imageshack.us/img703/408/firstnotecolors.png (I am red, she is blue)
I believe I went to note her after this time, and her profile said at the top not to note her, so I believe I made a shout instead. I can't seem to find my screencap of the shouts I made though. Well, after I did that she made another posting on fursuitauctions updating everyone that she would be going on Monday
http://img209.imageshack.us/img209/7953/fursuitauctions001241.png <-second from bottom post).
I didn't hear anything from her, so I commented on that post on the 27th asking for an update. That went ignored.
http://fursuitauctions.livejournal.com/2435651.html#comments
I also made a shout on her page. I don't have her page, but I do have the reply shouts she made on mine from my control panel
http://img834.imageshack.us/img834/1616/usercontrolpanelfuraffi.png
So, she said she picked them up, and couldn't get to the post office. Well, didn't hear anything again, so I believe I made another shout, which prompted her to make another post on Fursuitauctions she's going to pick it up on Wednesday
http://img209.imageshack.us/img209/7953/fursuitauctions001241.png top post
I commented on that post on the 10th asking for an update, no response. On the 11th, I got some shouts saying she had gone to pick up the fur, but there was an earthquake, so she would refund instead and was transferring money to her paypal (as seen in above link of shouts). I didn't hear anything for a few days, and it came to the end of the window for dispute, so I filed for it and sent the rest of the people who had purchased furs on that post a heads up that the dispute window was closing. After myself and another person filed our disputes, she posted this on FursuitAuctions
http://img443.imageshack.us/img443/5968/fursuitauctions024900.png
so I noted her
http://img576.imageshack.us/img576/5913/flarveonnotecolors.png (I'm red, she's blue).
She says she will respond asap, but this is the last communication I received at all from her. I gave the dispute 4 days for a response, and I know she had internet because she commented on plenty of stuff in the meantime. I escalated the dispute to a claim, and at no point during the ten day period for seller response did she respond, so Paypal pushed my refund through. I'm grateful for that at least, but this whole ordeal was unpleasant to say the least. Any sort of update had to be prompted by me, sometimes through several methods of communication. I got told at least three different stories about the fur being picked up when it hadn't been, and by not responding in any way to the dispute/claim she made this drag out as long as possible. I'm sympathetic to the earthquake situation, but it has to be said if she had gone and done this at any point in the preceding month (what was it, three times she had said she'd go, or four?) the earthquake would have had no bearing on this transaction whatsoever.
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 32 comments — Leave a comment )
breakspire
May. 6th, 2012 02:18 am (UTC)
I don't know much about earthquakes, and I've only been in one, a 5.8 back last August that did very little damage. I'm wondering what exactly the 4.6 quake did.

The thing that rubs me the wrong way here is how she's dealing with people. She should have sent emails out to her customers, instead of posting in fursuitauctions for updates that they may not get. And she should have just plain out refunded instead of asking you to file a dispute through paypal. I thought that was weird and unprofessional when I saw that come up.
zaulankris
May. 6th, 2012 02:35 am (UTC)
I've never done a dispute from either end before, but could it be that PP doesn't care if you have the funds or not and it'll put the seller's account in negative if it has to?
(no subject) - breakspire - May. 6th, 2012 02:42 am (UTC) - Expand
(no subject) - zaulankris - May. 6th, 2012 03:01 am (UTC) - Expand
(no subject) - breakspire - May. 6th, 2012 03:10 am (UTC) - Expand
_gilligan_
May. 6th, 2012 03:15 am (UTC)
Yep, I missed my chance to file a dispute. I'm still waiting, she is very hard to get hold of.
creamatian
May. 6th, 2012 03:17 am (UTC)
Have you tried her twitter? She seems very active on there:

https://twitter.com/#!/PoppyPandacoon
(no subject) - _gilligan_ - May. 6th, 2012 03:37 am (UTC) - Expand
fenrirs_child
May. 6th, 2012 05:40 am (UTC)
I apologize for not messaging earlier >.< I kind of feel bad about it, even if it wasn't really my responsibility to inform people :/
(no subject) - _gilligan_ - May. 6th, 2012 08:40 am (UTC) - Expand
(no subject) - wolf_goat - May. 6th, 2012 07:52 am (UTC) - Expand
(no subject) - fenrirs_child - May. 6th, 2012 07:53 am (UTC) - Expand
(no subject) - poizenkat - May. 6th, 2012 11:54 pm (UTC) - Expand
springmoone
May. 6th, 2012 03:22 am (UTC)
There has been a spate of earthquakes near Christchurch in the past two years that have cumulatively caused severe damage to roads and buildings. HOWEVER that is no excuse for her poor communication, especially when it involved a lot people buying a lot of expensive fur and paying for overseas shipping. As someone who has done major (20 yds +) fur purchase-and-ship deals before (all successful)communication when handling a lot of money is key.
_gilligan_
May. 6th, 2012 03:39 am (UTC)
She also goes under the name Poppy Pandacoon, so you might want to add that too the tags.
kerstin_orion
May. 6th, 2012 03:41 am (UTC)
Updated, thanks for letting us know.
(no subject) - _gilligan_ - May. 6th, 2012 03:45 am (UTC) - Expand
(Deleted comment)
familliaraver
May. 7th, 2012 02:53 pm (UTC)
I remember

http://fursuitauctions.livejournal.com/2465528.html#comments

"please feel free to file a dispute"

However, she should have contacted you directly instead of a public post. Not everyone checks that site every day. Secondly, she should have gotten the fur same day..I don't even see how fur that nice would even still be there a few days later.
(Screened comment)
kerstin_orion
May. 10th, 2012 01:50 am (UTC)
I am screening this because it contains accusations of significant issues of which you are providing no proof, and which are not related to the issue in this post.
flarveon
May. 10th, 2012 12:46 pm (UTC)
I refuse to comment on this issue for awhile longer. Sorry.

The personal attacks, hateful comments and messages are getting beyond my control and I am stepping back for a few days before attempting to fix the situation. No they are not on FA otherwise I would report them/hide them. Sorry, but I will not comment whilst these attacks are still going.
fenrirs_child
May. 10th, 2012 12:56 pm (UTC)
While I have sympathy for you getting personal attacks and hateful comments/messages, I was nothing but polite to you, and was essentially strung along for months. If I hadn't initiated the dispute, I would still be out my money. It's extremely unprofessional and dare I say rude to take that out on people who are trying to collect on a debt, and that doesn't really explain why there was no response at all to the dispute and then claim.
(no subject) - flarveon - May. 10th, 2012 01:10 pm (UTC) - Expand
(no subject) - oceandezignz - May. 11th, 2012 05:45 am (UTC) - Expand
(no subject) - flarveon - May. 11th, 2012 06:19 am (UTC) - Expand
(no subject) - shukivengeance - May. 10th, 2012 04:21 pm (UTC) - Expand
(no subject) - flarveon - May. 11th, 2012 12:20 am (UTC) - Expand
(no subject) - shukivengeance - May. 11th, 2012 01:46 am (UTC) - Expand
(no subject) - flarveon - May. 11th, 2012 02:05 am (UTC) - Expand
(no subject) - kalakshepherd - May. 11th, 2012 07:19 am (UTC) - Expand
(no subject) - shukivengeance - May. 11th, 2012 05:07 pm (UTC) - Expand
pottersons
May. 12th, 2012 05:11 am (UTC)
This artist is also known as Akemi, if you wanted to add that to the tag.
( 32 comments — Leave a comment )

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