WHAT: Fursuit parts, a pair of custom hand paws
WHEN: Initial contact was on April 3rd 2012, payment made April 6th 2012
I contacted them through FA, I had been searching through pictures of people's fursuit work to find someone who's work I liked and found affordable. I saw a picture of the user's paws they had made and thought they where adorable (photo has been removed)
I sent a note on the 3rd of April, communication from that point was very smooth. They asked about my preferences and gave me a price.
I contacted them through e-mail to give personal information as I do not like using FA's note system for things like this. Communication here was smooth as well.
Ok so payment is sent. I have blacked out their name.
I start getting updates right away about progress. I'm excited and looking forward to seeing photos of my paws on the 10th as expected by the due date they gave me. I was a touch late giving them the hand measurements and that was indeed my fault. I had to run off and get my car fixed and then my friend drug me around with her kids. Not an excuse but yes this happened. I quickly gave them when I got back.
Due to my own error I was willing to wait longer for the hand paws, I did delay a bit so I understood that production time might be pushed back. I waited a few days before sending anything because I figured 5 extra days would make up for my delay.I was a little harsh but I was also very upset that they had not contacted me at all but had been active on their face book, tumblr and even their deviant art but they had not updated me at all. Much to my relief I did get a response saying that there had been storms in the Denver area and it had knocked out their power, oook but they where active online during that time, they could not update me? I let it go just happy to get a response, they said they would have them done that night on the 16th. Nothing.
18th rolls around so I send them an e-mail hoping they are ok
I also left a few shouts on their FA in case they did not check their e-mail
Ok so no communication, no anything. I call my father who works for the city of Lakewood in Colorado and closely with the City of Denver. It's his job to go out and make a record of any outages and damages done to the city so that proper safety is taken care of and that repairs are scheduled. He informed me that there is no weather related reason why this person could not contact me, there had been a few outages the previous month but none that should have lasted that long, this compells me to look for myself. I checked Winderground.com since they have older reports as well to find that while there had been a few spikes there was no reason why this person could not contact me for the past week or so since they said they would have them done.
After looking around for some activity I found a number of things that upset me. Things that showed the person had been around but ignoring my e-mails.
All screen caps taken today on the 27th. Dates are relative to mountain time.
4 days ago
3 days ago
2 days ago
This one was what really upset me. They had time to get on FA and try to commission someone for fursuit stuff but they didn't have time to contact me about my commission? This is what really lead to the opening of the PayPal dispute.
Most recent activity:
At this point the PayPal dispute had aready been opened, they have yet to respond to it.
PayPal dispute was opened April 25th 2012. There has been no responce to the dispute and they have been active since it was opened so they are not just away from the internet and if they where I would have appretiated an e-mail about it since I was expecting a product.
EXPLAIN: I got a head as part of a trade with another builder. I decided I was sick of having all of my suits made by me so I contacted a few other builders to make parts for it to go with this head. Sixxmacabre was commissioned to make the hand paws. Communication was smooth up untill money exchanged hands. Comunication tappered off to none at all and despite the user still being active on other sites, they have ignored any and all messages sent to them. If the paws had been compleated why havn't they just e-mailed me about it or something. A PayPal dispute was opened up on April 25th but has gone unanswered. In retrospect I should have looked at thier profile harder and been a bit more scruitanous about the way they describe themself, I dismissed it as angst but it seems I was wrong.
The builder set unrealistic goals for themself, missed 2 of thier own set deadlines and have stoped responding to any form of communication. I have not seen any edvidence that they have even ordered materilals or started the project, no photos have been provided. At this point, I just want my money back.
I did a little more looking around because I realized that one of the suits they had as an example looked familiar, sure enough it had been created a year earlier by another person.
This threw me off, looking at the information I was very very confused. 2 people claimed to have made the suit one being a 19 year old girl and the other being a 24 year old man. I brought it up in a journal thinking maybe there had been some theft going on and I finally got a response from the person after a friend of theirs read it because they happened to be watching me, they contacted the builder and told them I was looking for a response.
Sixx showed up explaining that the girl was a former business partner, that they had mailed my hand paws and sent me refund that day. I have received neither (screen shot taken today) If I do not receive one or the other by the 14th I will escalate the claim to PayPal since the builder has had no contact with me since this date despite my sending an e-mail asking for an ETA or shipping information.
I have not received anything, no paws, no refund. Today was the last day for my PayPal dispute so I have escalated it to a claim. The User has not responded to the dispute at all and the couple of comments on FA have been all of the contact I have been able to get. Sadly I think this is a beware that will only be resolved by PayPal. I don't think anyone should commission this builder, I'm pretty sure that a few of their examples are fake now since the one that brought me to them is gone and the main suit they have as an exampled was a "combined effort" with someone from years ago. Shady business all around.
The PayPal dispute has been resolved by PayPal. I have received my money back due to the fact that the seller never provided any information as requested by PayPal so it was awarded to me. It's a shame it had to come to this but I am glad I got my money back.
After little to no activity, today when the dispute was closed suddenly activity on the seller's FA account starts again. deleting comments and posting journals including one posted about my commission. A link is in the journal that connects to this you tube video called "Threw it on the ground" http://www.youtube.com/watch?v=gAYL5H46QnQ
The co creator of a fursuit in the seller's gallery showed up after a year of inactivity to call names and voice their opinions. So at least I know they they did indeed work on the bunny suit together
It just keeps getting worse. Apparently that journal was not about me, it just happened to be perfectly timed and about the subject or so I learned through this journal. http://www.furaffinity.net/journal/3493733/
I don't get this person at all, they tried to rip me off but have started acting like I'm the bad guy, how dare I want my money back and tell people about the fact that they tried to run off with it?