Log in

No account? Create an account

Previous Entry | Next Entry

Artist Beware: Chimerasynx

WHERE: http://www.furaffinity.net/user/CHIMERASYNX

WHAT: $160 digital commission

WHEN: Jan 15th 2010 till now (April 2012)
I commissioned Chimerasynx on Jan 15th 2010, with the knowledge that it going to be a wait of up to a year.

In late 2010 they stated that they would start posting some of the commissions taken around the time I purchased mine around Thanksgiving/Christmas, of which none ended up being posted.
When asked they stated that they were delayed, but that mine wasn't among the bunch that would have been posted.
More waiting. At the 15 month mark, around April 16th I pinged them for an update again
To which they replied that something "catastrophic" had happened, putting their art on hold.

I let them off the hook and continued to wait. In August 2011 I pinged them again, this time getting a different reason why there was nothing yet to show for me, and apparently anyone else.


On October 29th 2011 I PM'd them asking for an update, and stating that I'd either accept a refund, but would be fine waiting for the artwork but would need some sort of in-progress shot to prove that it was being worked on. More waiting, and eventually they responded with:

The end of the year and their promised deadline of Dec 31st 2011 came and went, and I PM’d them again.
No response, so I PM’d them yet again.
A month later they finally got back to me about the missed deadlines and promised me something the next day or Monday of the next week.
More time passed, the promised material never arrived. Finally they told me that it would be one or two more days.

Nothing obviously was sent to me the next day or the next week, or at any point after that and now here I am. They haven't read my subsequent notes on FA, however they have read notes by others and refunded at least one other person who posted a public shout to them (Chimerasynx then deleted that shout, but the person thus refunded PM'd me to let me know what had happened with their attempt to get their money back). However Chimerasynx so far hasn’t read or replied to any of my notes asking for a refund from the same time period as that, so I'm frustrated beyond belief at this point.

I then posted a public shout on their page, hoping to get them to respond. So far nothing.

I really don't care about the artwork at this point, but after being strung along for multiple years with no evidence that they've even touched the piece (despite claims to the contrary), I just want a refund and then consider the issue dropped.

If anyone has additional contact info for them, which hopefully they read more often than FA notes, that would be appreciated. I really hate to have to assume the worst here, especially given their level of talent, and pending them getting back to me, I'll have to start looking at various options regarding fraud filings with my bank. The lack of response, the missed deadlines, failed promises and changing excuses need an explanation, and I need a refund.

Edit: see the update posted lower in this thread, this issue may resolved / nearly resolved in a good way. :)

Community Tags:

Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.


( 20 comments — Leave a comment )
Apr. 6th, 2012 09:33 pm (UTC)
This is all really unfortunate to hear, I never even knew she took commissions. It's sucky how she says you've basically been put at the bottom of the list for being more understanding than the others. Way to punish patience. I know she had trouble keeping disciplined/inspired long enough to make even personal art (you can see how infrequently she posts even before disappearing), so I'm not sure what made her think taking commissions would be a good idea.

I used to chat with her in IM, but I've long since used another name and forget my login info and her handle >.< *not helpful*

(in other news, I got my new stylus today and you'll at least be getting a long-overdue commission from me soon) x3
Apr. 6th, 2012 09:51 pm (UTC)
Apr. 6th, 2012 09:55 pm (UTC)
I'm not sure why everyone presumes she's a he. She told me herself she didn't let the public know her gender so people wouldn't judge her for it. (Guess it doesn't matter now since she's disappeared)
Apr. 6th, 2012 10:33 pm (UTC)
I knew him before he was Synx, granted there was drama between him and a good friend of mine so I stopped associating with him- but IIRC the whole Synx thing is more of a persona, but he isn't transgendered or anything and identifies as a male. *shrug*
Apr. 6th, 2012 11:33 pm (UTC)
What gender the artist goes by is not relevant to the issue with the commission. I am freezing this thread; please do not continue this discussion.
Apr. 6th, 2012 09:36 pm (UTC)
Wow. I've always respected her work and admired it. I remember when she opened up for commissions. This is a real shame to see this, and I hope you get it resolved.
Apr. 6th, 2012 11:26 pm (UTC)
This may not be of too much help as Nabyn is invite-only, but they are a member there under WhiteCrayons. They haven't logged in for some time, however.
Apr. 6th, 2012 11:48 pm (UTC)
I haven't seen them online on any site for several months.
Apr. 7th, 2012 01:11 am (UTC)
I talk to them on skype occasionally. I sent them a link to the journal, I dunno when they'll see it but I'll keep you in mind next time we talk! :>

Edited at 2012-04-07 01:11 am (UTC)
Apr. 7th, 2012 01:27 am (UTC)
I really do appreciate it. Thank you :)
Apr. 7th, 2012 01:34 am (UTC)
Please reorient yourself with the community rules:

2. Whatever happens in the community, stays within the community. Do not go to the offender's LJ or art site account and harass them, or contact them any other way if the matter under discussion does not regard you personally. THIS COULD GET YOU IMMEDIATELY BANNED!

I understand you are trying to help, but LJ's harassment rules are very strict.
Apr. 7th, 2012 06:03 am (UTC)
I apologize. I only offered to take the message since it seemed like wesfox wanted to get in contact with chimerasynx, and synx doesn't like their information being given out.

Edited at 2012-04-07 06:09 am (UTC)
Apr. 7th, 2012 12:00 pm (UTC)
What livejournal can't see in a public forum it can't judge :)
Apr. 7th, 2012 02:10 pm (UTC)
Yes, and unfortunately due to LJ's strict Abuse rules, we had to make a strict one of our own.

If it were up to us, we wouldn't mind if someone helpful were to contact the other parties, but if it comes back to A_B, then we could be liable and the community could be shut down.
Apr. 7th, 2012 01:49 pm (UTC)
I commissioned them long ago, and I remember they didn't take very long on it either. Granted it was only an inked piece, they were still pretty fast with it. I wanna say it took them only 2 months; I wish I knew the exact time but I know it wasn't very long.

they had told me it helped that they really loved the character I had asked them to draw, I guess that had factored into how speedy they were with it, but I hope thats not a big part of the reason why they haven't done the rest of their owed art yet :(
Apr. 9th, 2012 05:35 pm (UTC)
Just as an update here, I received an email today from Chimerasynx containing both an apology and an almost finished copy of my commission, with a promise to do some refinement on it prior to posting it on FA.

A much better ending to this story than I'd worried. I'll ping this post again once I have the final version of the image. However I will say that it looks pretty spectacular even as it is right now. :D

Edited at 2012-04-09 05:36 pm (UTC)
Apr. 10th, 2012 06:11 am (UTC)
I've heard he owes quite a few folks on over a year or three of art; I'd paid him some time ago for a con badge but gave up on ever getting it completed. :/

Hopefully you do get your full art in the end, good luck!
Apr. 10th, 2012 02:58 pm (UTC)
You should contact them again, it looks like Synx is communicating with the OP.
May. 22nd, 2012 11:01 am (UTC)
Some people don't know their limits to take care of or just rather being lazy telling the truth right into the face and gets overdued over and over and over and so on.

Whoever asks for the complete price before they have shown you any evidence previously such as sketches, DO NOT PAY.
May. 23rd, 2012 04:58 pm (UTC)
Many artists ask for money up front and have no problems delivering work. A sketch still takes skill and time and deserves to be compensated for.
( 20 comments — Leave a comment )


A_B icon
Commissioner & Artist, Warning & Kudos Community
Artists Beware

Community Tags

Powered by LiveJournal.com