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Beware Kwallie

WHO: Kwallie on FA and DA

WHERE: www.furaffinity.net/user/kwallie and http://kwallie.deviantart.com/ and Facebook

WHAT: Digital commission of HTTYD artwork featuring fursona. Paid $20 USD on February 12, 2012.


WHEN: Communication began on February 8, 2012. Payment sent through Paypal on February 12, 2012 and received on February 16, 2012. No word has been spoken since time of clearance, and no notes have been sent. Has been active on Facebook since time of purchase.


http://tinypic.com/r/14lpjb6/5 Fur Affinity notes.

http://tinypic.com/r/15ecmqs/5 Deviant Art note (unopened).

http://tinypic.com/r/71k861/5 Facebook profile (updated).

http://tinypic.com/r/23rlkqd/5 Personal Facebook messages.

EXPLAIN: I commissioned 'Kwallie' back early February about commissioning a digital flat color commission featuring my fursona, Huttser Coyote, in a scene from How To Train Your Dragon. Kwallie was eager to accept the commission, and $20 was sent to her Paypal and received on February 16, 2012. Upon payment, I asked her to have it done within the following week (week of Feb. 16-23). After the note had been sent on FA, I received no further word from her, both on FA and DA. No notes were opened on either site. Since she provided her real name, I found her Facebook and politely asked for updates on my commission, since there was no communication on either site, and her Facebook is active (see updated Facebook). To this date, I have received no communication from her at all, and she continues to update her Facebook status and page frequently. 

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( 5 comments — Leave a comment )
Mar. 27th, 2012 01:42 am (UTC)
I don't see any replies from her agreeing to be done within the deadline you put forth, that being said, I agree that having your notes unread is very aggravating.
Mar. 27th, 2012 02:13 am (UTC)
My only suggestion to the dead silence is to issue a dispute on Paypal. Normally I would never suggest doing this, but since you are getting nothing and your deadline is coming, you have to do something.

After you do that, send her a note stating that due to her lack of response, you feel you have to take these measures. She can respond, but if she does that do not release your dispute until you have the final piece in hand. Once you cancel your dispute, you can't open it again.
Mar. 27th, 2012 04:49 am (UTC)
If you haven't seen any WIP or even any response from her at all, barring a contradiction to her TOS I would just tell her that you think it would be best to stop the transaction. If you don't get any response dispute charges. Honestly if you don't feel right about this you should just stop it now before it goes any farther.
Mar. 27th, 2012 12:06 pm (UTC)
Perhaps I am not reading it correctly, or missing the details of when you set the deadline PRIOR to the end reply. Without the dates of when the notes were sent I really dont want to place any judgement.

But then again I waited 4 years for a commission, and tend to not work with deadlines. I wish you luck in getting it resolved.
Mar. 27th, 2012 05:05 pm (UTC)
According to your notes, the way you wrote it, you did not actually give her a deadline.

You said "I don't have one in particular," that right there is a full stop, because the rest of the sentence is not definitive. It's wishywashy, with a "Eh, y' know, if you can, if not, that's okay," kind of feeling.

Either way, you have every right to send a note telling her that you'll be seeking a refund from Paypal within 24 hours if she doesn't get back to you and then doing a claim with Paypal.

If she were responding to your notes (we can't see the date on the FA notes, so I'm just going with what info. I can see), I would say to give her more time. It's so hard for me to get art done in under a week. Even when I think I can. But since she appears to be ignoring you, I would just go to Paypal. :/
( 5 comments — Leave a comment )


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