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Im not really happy about having to go as far as posting here, but im not really sure what to do anymore with this situation. :c

WHO: Sasha_tanaka, Marilyn, Danielle Rogers and Terraformer, Jordan

WHERE:
http://www.furaffinity.net/user/sashatanaka/
http://www.furaffinity.net/user/terraformer/

WHAT: Sold an original piece of artwork via auction on FA in November 2011. Buyer paid via Paypal and was friendly. Artwork was shipped and confirmed delivered. January 2012, charge-back issued saying payment was not authorized and payment for the artwork was taken back as well as a case opened on Paypal. Buyer says they did not initiate charge-back. Submitted evidence to Paypal of valid transaction and proof of delivery. Weeks later got another email from Paypal saying charge-back went through. Called paypal via buyer's request and Paypal said that they are working with the credit card company to show that it was a valid transaction but will take 75-80 days before the credit card company will get back to Paypal. I gave the buyer two options with two weeks to do one of them, either send the original artwork back or pay me the money owed. Buyer says they don't have money to pay me the money they owe but they are getting a tax refund check and that they'll have the money on the 28th of February which is 6 days outside the two week time frame I gave.

WHEN:
November 1st, 2011 - Artwork bought and paid for.
November 8th, 2011 - Artwork Shipped.
November 12th, 2011 - Artwork delivered and confirmed via delivery confirmation/tracking.
January 24, 2012 - Email received from Paypal about buyer issuing chargeback and that transaction was not authorized. $55 taken out of my Paypal account.
Febuary 8th, 2012 - Chargeback authorized by Buyer's Paypal and Credit Card company + $20 fee for this on top of the $55 that was charged back. Paypal talking with buyer's Credit Card company but will take 75-80 days for any word from buyer's credit card company. Gave the buyer two options and two weeks to do one; either send the artwork back to me or pay me the money owed ($55).
Febuary 14th, 2012 - Buyer says they won't have money until 28th of Febuary which is 6 days after the two week deadline.


PROOF:
Last year (2011) at the end of October I did an auction on FurAffinity for the original artwork I did in traditional mediums (seen here: http://www.furaffinity.net/view/4716757/) of a Cheshire Cat. The winning bidder was Terraformer (the boyfriend) and Sasha_tanaka (the girlfriend). I mainly spoke with the boyfriend via note but he was talking to me about the original artwork for his girlfriend and she was the one who would be sending me the money via paypal. This was back on November 1st of 2011. Here's a screenshot: http://img.photobucket.com/albums/v130/salty_dog/CheshireCatBought.jpg

The final amount for the original was $50 + $5 for shipping, making a total of $55 to be sent to me via paypal. Great. All was good, got the payment and confirmed the shipping address. Here's a screenshot of this:
http://img.photobucket.com/albums/v130/salty_dog/Beware/1.jpg

After that I created a label via paypal with Delivery confirmation service; screenshot:
http://img.photobucket.com/albums/v130/salty_dog/Beware/2.jpg
Proof of delivery:
http://img.photobucket.com/albums/v130/salty_dog/ProofOfDelivery.jpg

Come January 24, 2012, I got this alarming email to which I responded promptly with the above screenshots, info and tracking information (showing the artwork had been delivered). Screenshot of the email: http://img.photobucket.com/albums/v130/salty_dog/Beware/3.jpg

Here's my correspondence with the buyer and his girlfriend after I got that email:
http://img.photobucket.com/albums/v130/salty_dog/NotePart1.jpg

I waited for paypal to update after I gave them evidence of everything. Its been a few weeks but then I got an email today (Feb 8, 2012) with this:
http://img.photobucket.com/albums/v130/salty_dog/Beware/4.jpg

and this in my paypal (with an additional $20 fee tacked on to the $55.):
http://img.photobucket.com/albums/v130/salty_dog/ChargebackDisputeFee.jpg

I noted Sasha_tanaka again about this. I called the Paypal number she gave me and Paypal said they have submitted all evidence of a valid transaction to her credit card company and that basically it will take 75-80 days before the Credit Card company will get back to them. While I was on the phone the representative was able to reverse the $20 fee but im still out the $55.
http://img.photobucket.com/albums/v130/salty_dog/NotePart2.jpg

I told her she has two options and initially one week (agreed to max of two weeks) to do one of them or posting everything up on Artists_Beware:
http://img.photobucket.com/albums/v130/salty_dog/Ultimatum.jpg
http://img.photobucket.com/albums/v130/salty_dog/Ultimatum2.jpg

I got this note (Feb 14, 2012) saying she can't pay until after the deadline I gave her.
http://img.photobucket.com/albums/v130/salty_dog/Update.jpg

Since she told me that she will not be able to pay and seems unwilling to send the artwork back by the deadline I gave her, I am now forced to take action - make a posting here to A_B.

At this point she has the original artwork for free and Im out $55 and the artwork. Im not really sure what to do at this point. I've been trying to give Sasha the benefit of the doubt but im getting to my wits end. I would just like to get the artwork back or the money im owed for the original artwork.

EDIT 2/16/2012
I received this note today:
http://img.photobucket.com/albums/v130/salty_dog/Beware/7.jpg
http://img.photobucket.com/albums/v130/salty_dog/Beware/8.jpg


EDIT [2] 2/16/2012
She sent me an echeck via paypal a few minutes ago:
http://img.photobucket.com/albums/v130/salty_dog/Beware/Echeck.jpg
along with this note: http://img.photobucket.com/albums/v130/salty_dog/Beware/9.jpg

EDIT [3] 2/17/2012
A journal that Terraformer posted about the situation:
http://img.photobucket.com/albums/v130/salty_dog/Beware/Part1.jpg
http://img.photobucket.com/albums/v130/salty_dog/Beware/Part2.jpg

and I received this note from Sasha;
http://img.photobucket.com/albums/v130/salty_dog/Beware/10.jpg
I never received the email she's referring to. I have posted everything I received and sent. 
I felt this was also relevant: http://img.photobucket.com/albums/v130/salty_dog/Beware/Journal3.jpg 

EDIT [4] 2/17/2012
Sasha just posted this journal:
http://img.photobucket.com/albums/v130/salty_dog/Beware/11.jpg
Ill let you know when the echeck clears and then this can finally be marked as resolved. 

EDIT [5] 2/17/2012
Here is the log from the resolution center showing that I provided tracking information for the dispute: 
http://img.photobucket.com/albums/v130/salty_dog/Beware/Log.jpg

EDIT [6] 2/19/2012
Comments from Terraformer's journal:
http://img.photobucket.com/albums/v130/salty_dog/Beware/CommentsPart1.jpg
http://img.photobucket.com/albums/v130/salty_dog/Beware/CommentsPart2.jpg

Comments from Lightpawz journal:
http://img.photobucket.com/albums/v130/salty_dog/Beware/CommentsLightpawzJournal.jpg


EDIT [7] 2/23/2012
Comment from Terraformer's journal:
http://img.photobucket.com/albums/v130/salty_dog/Beware/Comments.jpg

The echeck cleared today - Febuary 23rd, 2012
http://img.photobucket.com/albums/v130/salty_dog/Beware/Echeck_.jpg

This can be marked as resolved.


EDIT [8] 3/7/2012
I got an email saying that the credit card company had reached their decision (which thankfully didn't take 75-80 days) and sided with the buyer, so the chargeback did infact go completely through. I just want to put this here to show that I am not getting paid twice or anything. If I had gotten paid twice (if the credit card company had sided with me) then I would have of course refunded the second $55.
http://img.photobucket.com/albums/v130/salty_dog/Beware/EmailFromPaypal1.jpg
http://img.photobucket.com/albums/v130/salty_dog/Beware/Date.jpg
Artist's beware has moved!
Do NOT repost your old bewares. They are being archived.
https://artistsbeware.info/

Comments

( 98 comments — Leave a comment )
Page 1 of 3
<<[1] [2] [3] >>
growly
Feb. 15th, 2012 11:23 pm (UTC)
Only way they couldn't afford to pay you back is because they spent the money they got back, which suggests they purposefully initiated the chargeback and knew full well what they were doing. That's really, really low. They are now banned from my FA, thanks for posting this warning, and I'm sad this happened. :(
conigliomannaro
Feb. 16th, 2012 12:05 am (UTC)
You're right, I was thinking the same. If they never meant the chargeback to happen, they would have the original 55 in their account from it, and would just have to send it back. This does seem fishy and very low, and I'm sorry for OP.
ryunwoofie
Feb. 16th, 2012 12:13 am (UTC)
Agreeing w/ Growly and blocking as well. Beware well warranted. I hope she follows through with the funds.
mekania
Feb. 16th, 2012 01:24 am (UTC)
That does seem quite shady. I don't think paypal/credit card companies randomly chargeback without contacting the account holder even if they think a charge is suspicious.

However, is it possible that the $55 is still in limbo while paypal and the credit card company figure things out? Meaning neither you or your client has the funds yet? I would seriously get on the phone with paypal and see whats happening, don't wait for them. Also see if you can get paypal to give you the number to the credit card company and see what answers you can get from them.
shukivengeance
Feb. 16th, 2012 01:34 am (UTC)
The first set of messages claims that their grandma told the bank to do a chargeback.
(no subject) - mekania - Feb. 16th, 2012 01:44 am (UTC) - Expand
celestinaketzia
Feb. 16th, 2012 11:24 am (UTC)
Well, I was going to believe a word she said to you, OP, but I don't. Simple fact is she admitted her bank was Chase. I know it has been a few years since my incident with Chase happened, but I can certainly tell you it doesn't go down the way she claims it does.

I had a card through Chase, and if/when shady items went through my account they called me to authorized the transaction. It was a simple "press 1" if you authorized this transaction, "press 2" if you did not.

I actually did have that card stolen and did have to issue a chargeback to get my money back. It didn't happen randomly. Chase gave me that automatic call first, and when I hit "2 for no", I got to talk to someone and we went over my transactions. Someone tried to charge $200 in NY city or something like that, and I live in Texas.

What I am saying in a round-about-way is that chargebacks are issued only by the account holder. It isn't a random thing done.
staple_gunner
Feb. 16th, 2012 02:05 pm (UTC)
agreeing with this, my dad uses chase and this is how it went when he once was being charged $100 out of the blue and it turns out someone SOMEHOW got his info. but he was able to decline and talk to someone about it.
(no subject) - thistlewolf - Feb. 16th, 2012 05:55 pm (UTC) - Expand
(no subject) - marus_puppy - Feb. 16th, 2012 07:17 pm (UTC) - Expand
(no subject) - stormrunner1981 - Feb. 16th, 2012 09:54 pm (UTC) - Expand
(no subject) - timelapsedecay - Feb. 17th, 2012 06:05 am (UTC) - Expand
(no subject) - kusanagi_sama - Jun. 23rd, 2012 06:46 pm (UTC) - Expand
(no subject) - frazzled_niya - Feb. 17th, 2012 08:22 am (UTC) - Expand
ariakitty
Feb. 16th, 2012 02:41 pm (UTC)
This is all really suspicious. If I were you I would ask for a post-dated check from the buyer kind of as a promise to pay. I don't think she understands/cares that this is theft.

Is there a way to file a paypal complaint on them? I mean, she claims not to have the money in the bank... But initially it was paid for with a credit card through paypal. You don't NEED money in the bank to pay with a credit card.

Edit: Okay so that sharing-accounts business got a little confusing. But oh my gosh, the way they are reacting does NOT help their case. Admitting they messed up and moving past it would be the mature thing to do. Instead they resort to incoherent rants and threats. :/ It's a shame, really.



Edited at 2012-02-17 08:26 pm (UTC)
cyiakanami
Feb. 16th, 2012 08:50 pm (UTC)
Heck even my credit union called me about suspicious charges and paypal has done the same! And they were fixed promptly and so on within minutes. I'd call paypal, explain again what happened and then request a payment from her of $55 to her paypal.

Beware well noted. I'll be adding her to my block list along with him.
timelapsedecay
Feb. 17th, 2012 05:54 am (UTC)
Oh wow.
She probably doesn't realize you're *not allowed* to take stuff off A_B
"You BETTER take it off!" It sounds like a threat! Bahaha.
Beware well warranted, thank you for posting this. I've seen her around and I'm glad I saw this first before encountering her more personally.
kayla_la
Feb. 17th, 2012 06:14 am (UTC)
If she doesn't care what anyone here says, why does she want it removed so badly?

Regardless, posts on AB can't be deleted. So yeah.
(Deleted comment)
MOD NOTE - oceandezignz - Feb. 17th, 2012 08:19 am (UTC) - Expand
(no subject) - timelapsedecay - Feb. 17th, 2012 08:20 am (UTC) - Expand
kashmere_horse
Feb. 17th, 2012 06:32 am (UTC)
Woah sorry this happened to you!

The last note is pretty rude too o_o
I hope she's still going to give you your money even if she realizes that it cannot be deleted >>'
nightmare_chan2
Feb. 17th, 2012 06:35 am (UTC)
That note from her today just strengthens the beware for me. Especially when her boyfriend encouraged her to keep the money - glad you put a beware on him as well.

Sorry you're going through and I hope it all calms down. I have to agree with Kayla that if it didn't matter to her then she wouldn't be so persistent to get it removed. I think it's a good thing she doesn't want to purchase artwork anymore considering that a lot of people will be wary of her after a post like this and a note like that!
oceandezignz
Feb. 17th, 2012 06:40 am (UTC)
Well she went out of the frying pan and into the boiling hot lava with that one. Especially because after her last journal AND this note stating she was going to shut off her PP because she wasn't going to BUY anymore - why be upset you're here? You're no longer going to be a consumer in this market, right? Then it shouldn't matter if you're here.

Also, posts in this comm are not to be deleted so she's basically shit up a creek.
lightpawz
Feb. 17th, 2012 06:50 am (UTC)
You all are mis judging Sasha
I am a fursuit maker who has been commissioned by Sasha. She paid promptly with no problems. I also have stayed in touch with her since then and she is a kind and honest person.

I honestly do not think she did anything purposely and anyone who accepts PayPal being a furry is taking a risk of payment interruption.

timelapsedecay
Feb. 17th, 2012 07:16 am (UTC)
Re: You all are mis judging Sasha
She may have handled business better in the past but those screenshots pretty much tell the tale for this transaction.
It didn't happen for you, but it happened for the OP, and Sasha handled it poorly.
Re: You all are mis judging Sasha - lightpawz - Feb. 17th, 2012 07:38 am (UTC) - Expand
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 07:43 am (UTC) - Expand
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 07:45 am (UTC) - Expand
Re: You all are mis judging Sasha - lightpawz - Feb. 17th, 2012 07:49 am (UTC) - Expand
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 07:52 am (UTC) - Expand
Re: You all are mis judging Sasha - lightpawz - Feb. 17th, 2012 08:02 am (UTC) - Expand
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 08:12 am (UTC) - Expand
Re: You all are mis judging Sasha - copper_curls - Feb. 18th, 2012 02:22 am (UTC) - Expand
Re: You all are mis judging Sasha - copper_curls - Feb. 17th, 2012 07:44 am (UTC) - Expand
(Deleted comment)
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 08:00 am (UTC) - Expand
(Deleted comment)
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 08:15 am (UTC) - Expand
(Deleted comment)
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 08:23 am (UTC) - Expand
Re: You all are mis judging Sasha - ljmydayaway - Feb. 17th, 2012 01:32 pm (UTC) - Expand
Re: You all are mis judging Sasha - copper_curls - Feb. 17th, 2012 07:47 am (UTC) - Expand
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 07:54 am (UTC) - Expand
(Deleted comment)
Re: You all are mis judging Sasha - sigilgoat - Feb. 17th, 2012 08:04 am (UTC) - Expand
(Deleted comment)
Re: You all are mis judging Sasha - timelapsedecay - Feb. 17th, 2012 08:02 am (UTC) - Expand
Re: You all are mis judging Sasha - sigilgoat - Feb. 17th, 2012 08:05 am (UTC) - Expand
Re: You all are mis judging Sasha - shukivengeance - Feb. 17th, 2012 08:11 am (UTC) - Expand
copper_curls
Feb. 17th, 2012 07:39 am (UTC)
Up to today, I was thinking the commissioner maybe wasn't as well organized as she might be, but that last note - particularly the bit wherein she contradicts what she wrote in one of her earlier notes, that she and her grandma had a joint account. Beware well-warranted. If ever I find myself doing commission work, I'll remember not to accept anything from either of them.
(Deleted comment)
timelapsedecay
Feb. 17th, 2012 08:26 am (UTC)
Re: Live Journals - Harassment Policy
Uh oh, internet police.
I don't see this as harassment at all. ALL OF THIS could have been avoided by sending the piece back. $55 is a lot, but $1.50 is just... way reasonable.
You also seem to be ignoring the way Sasha is threatening Carowyn with chargebacks on money that rightfully belongs to the OP.

Edit: Okeydoke this is clearly not gonna go anywhere so I'll stop, haha. I'm gonna avoid this side dish of drama now.

Edited at 2012-02-17 08:28 am (UTC)
Re: Live Journals - Harassment Policy - frazzled_niya - Feb. 20th, 2012 02:37 am (UTC) - Expand
Re: Live Journals - Harassment Policy - oceandezignz - Feb. 17th, 2012 08:37 am (UTC) - Expand
oceandezignz
Feb. 17th, 2012 09:02 am (UTC)
To Sasha: Your language is really appalling to this artist. Claiming that she has not kept her word when you would have broken deadline anyway? You should have just mailed the piece back in the first place.

Secondly, if anyone is harassing you over this entry, like I told your friend lightpawz - my email is xaidezignz@gmail.com. Give me names and screencaps. I'll handle it.

To Salty_dog: Do you want me to mark this as resolved now
salty_dog
Feb. 17th, 2012 09:04 am (UTC)
No it is not resolved yet. Since the money is still pending (echeck). I'll update once the echeck clears. Thank you.
(no subject) - oceandezignz - Feb. 17th, 2012 10:11 am (UTC) - Expand
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